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Added 11 mins ago
F
IT Operations Manager, AI & Automation
FacilityOS
Remote, Canada
- $125,000 to $145,000 CAD / year
- Full-time
- Remote
The IT Manager will lead an existing IT team and own the secure, reliable, and cost-effective delivery of internal technology services. This is a hands-on leadership role covering employee…
Added 11 mins ago
PC
Transfer Pricing - Financial Transactions, Manager
Pwc Canada
Toronto, ON
- Full-time
A career within Transfer Pricing services, will provide you with the opportunity to help our clients develop compliant, tax efficient structures that help advance their business goals.…
Added 11 mins ago
A
Therapeutic Specialist, Virology, Montreal and surrounding
AbbVie
Montreal, QC
- Full-time
…expertise. Share this market intelligence information with district manager and respective team members, in order to achieve alignment, to anticipate environmental change and to optimize…
Added 11 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Beamsville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 26 mins ago
VG
Executive Assistant
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
…external customer service. This position also provides secretarial services to the VGFN Management Committee. Reporting to the Executive Director, some of the responsibilities of the…
Added 41 mins ago
TB
Senior Retail Sales Associate
Tailored Brands
St. John's, NL
- Full-time
…would be a temporary flex key holder in the capacity of the manager on duty, in times of…
Added 41 mins ago
W
Manager, Project Controls
Worley
Markham, ON
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 41 mins ago
W
Manager, Project Systems & Information Management
Worley
Markham, ON
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 41 mins ago
W
Manager, Supply Chain
Worley
Calgary, AB · Edmonton, AB
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 41 mins ago
T
Senior Personal Banker Trainee – Home Borrowing - Cantonese and/or Mandarin are considered an asset
TD
Calgary, AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 41 mins ago
H
Consultant Business Systems
HSBC
Toronto, ON
- Full-time
In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited. Operating in Toronto, HGCA is part of a global service company,…
Added 56 mins ago
I
Territory Account Manager
Insight
Montreal, QC
- Full-time
…relations commerciales pour vendre des produits, logiciels et services par téléphone et e-mail. Ce poste reçoit des appels entrants et effectue des appels sortants axés sur le développement…
Added 56 mins ago
NE
Senior QA Analyst (12 months Contract)
Nelson Education LTD
Remote, Canada
- Contract
- Remote
This position will primarily support product development. The QA Manager may also assign a portion of the analyst’s time to infrastructure, platform, performance, or other technical…
Added 1 hour ago
HI
Project Manager – Policy Systems experience
HRbrain Inc.
Toronto, ON
- Full-time
Added 1 hour ago
PC
Indirect Tax, Recovery Data Analytics
PwC Canada
Vancouver, BC
- Full-time
A career in our Indirect Tax practice, within Tax services, will provide you with the opportunity to help our clients meet and manage their tax obligations across unique but ever-changing…
Added 1 hour ago
HI
CAN – IT – Bus Systems Analyst III
HRbrain Inc.
Toronto, ON
- Full-time
…notification and escalation of possible issues/problems to the Project…
Added 1 hour ago
PC
Digital Assurance & Transparency Senior Associate
Pwc Canada
Vancouver, BC
- Full-time
A career in our External Audit Process Assurance practice, within Assurance services, will enable you to assist clients in optimizing control activities, organizational strategy, and…
Added 1 hour ago
CR
Cook - Part-time
COGIR Real Estate
Oshawa, ON
- Part-time
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 1 hour ago
CR
Cook - Casual Part Time
COGIR Real Estate
Kingston, ON
- Part-time
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 1 hour ago
Project Manager, Buildings & Facilities (Contract)
Tiree
Calgary, AB
…unparalleled success by providing tailored, innovative consulting services - ensuring every project is executed with precision and…
Added 1 hour ago
Assistant Manager, Reconciliation Operations (GWO)
Scotiabank
Toronto, ON
The Assistant Manager, in Reconciliation Operations is responsible for providing support to a team of subject matter experts in supporting the Branch and units within Global Operations in…
Added 1 hour ago
Tenant Services Coordinator *REPOST*
Housing, Addictions and Homelessness
Churchill, MB
Reporting to a Program Manager, the Tenant Services Coordinator (TSC) provides support and services to tenants to achieve and sustain successful tenancies within an assigned portfolio of…
Added 1 hour ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Saint-Eustache, QC
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 1 hour ago
SE
Project Planner / Planificateur de projet
Siemens Energy
Montreal, QC
- Full-time
Perform detailed time impact analysis in coordination with project manager. Assist is supporting schedule information and narrative for official correspondence and change order management.
Added 1 hour ago
AT
Credit Analyst / Analyste Crédit
Allianz Trade in North America
Montreal, QC
- Full-time
Manage a profitable portfolio of business within the parameters agreed upon with the VP Risk Monitoring Manager and the VP RIC Director, utilizing sound credit analysis techniques.

BMO

ServiceNow SAM Administrator - ITAM

Toronto, ON, Canada

$55,500.00 - $120,000.00 · Full-time

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Job details

Pay: $55,500.00 - $120,000.00
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We are seeking an enthusiastic, passionate professional to join our Software Asset Management (SAM) team. BMO’s Blue Rewards SAM practice focuses on inventory management, product catalog management, exception management, reporting, and data quality.

Designs, develops, tests, implements, measures, and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience. Processes may be related to (but are not limited to) fulfillment, operations, services etc.

Experience

3-5 years of ServiceNow administration experience.
2-4 years of Software Asset Management experience.
Experience administering ServiceNow SAM Pro.
Experience managing software licensing and compliance programs.
Experience working with ITAM, CMDB, Discovery, and Procurement teams.

ServiceNow SAM Administration

Administer and maintain ServiceNow SAM Pro and SAM Foundation modules.
Configure SAM workflows, business rules, data imports, and automation processes.
Manage software models, publishers, products, and software categories.
Maintain software discovery and reconciliation processes.
Configure and monitor SaaS License Management integrations where applicable.
Manage SAM-related system upgrades, patches, and platform enhancements.

Software License Management

Maintain software entitlement records and license repositories.
Create and manage software license models.
Validate software usage and license consumption calculations.
Analyze compliance positions for major publishers, including:
- Microsoft
- Adobe
- VMware
Perform reconciliation between entitlements and installations.
Identify software over-deployment and under-utilization.
Monitor software discovery data from:
- ServiceNow Discovery
- Intune
- Jamf
- ACC
Manage software normalization rules.
Resolve unmatched and partially normalized software records.
Maintain software model normalization mappings.
Ensure high-quality software inventory data.
Collaborate with CMDB teams to ensure accurate software and hardware relationships.
Monitor data quality dashboards.
Investigate duplicate software models and publisher records.
Execute periodic data quality reviews and remediation activities.

Support CMDB governance initiatives
Prepare software compliance reports.
Support internal and external software audits.
Collect license evidence and entitlement documentation.
Assist with true-up and renewal activities.
Maintain audit-ready records and license documentation
Develop and maintain dashboards and reports.
Track:
- License compliance
- Software spend
- Reclamation opportunities
- Unused software
- Publisher risk exposure
- Software lifecycle status
Present findings to stakeholders and management.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Administer and enhance ServiceNow SAM Pro and SAM Foundation, including workflows, software models, discovery, reconciliation, integrations, and platform upgrades. Maintain accurate license and inventory data, assess compliance, support audits and renewals, and report on software spend, utilization, risks, and reclamation opportunities.

Requirements

Candidates should have 3–5 years of ServiceNow administration experience and 2–4 years of Software Asset Management experience, including administration of ServiceNow SAM Pro. Experience with software licensing and compliance programs, and collaboration with ITAM, CMDB, Discovery, and Procurement teams, is also required.

Skills

Software Asset Management
Software License Management
License Compliance
IT Asset Management
Software Discovery
License Reconciliation
Data Quality Management
Software Normalization
SaaS License Management
Workflow Configuration
Reporting and Dashboards
Software Audits
Stakeholder Communication

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow SAM Pro
SAM Foundation
Software Asset Management
IT Asset Management
Software Licensing
License Compliance
Software Entitlements
License Reconciliation
Software Discovery
ServiceNow Discovery
Microsoft Intune
Jamf
ACC
CMDB Governance
SaaS License Management
Software Normalization
Data Imports
Business Rules
Workflow Automation
Software Models
Publisher Management
Data Quality Dashboards
Software Audits
License Renewals
Software Reclamation
Microsoft
Adobe
VMware
Procurement

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