Jobs in Canada

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Added 1 month ago
HC
ServiceNow Administrator / Automation Analyst
Harris Computer
AB · Alberta, Canada
- Full-time
The successful candidate will work alongside our existing Senior ServiceNow Administrator/Developer on platform enhancements, AI and automation initiatives, solution design, testing, and…
Added 1 month ago
HC
ServiceNow Administrator / Automation Analyst
Harris Computer
NL · Newfoundland and Labrador, Canada
- Full-time
The successful candidate will work alongside our existing Senior ServiceNow Administrator/Developer on platform enhancements, AI and automation initiatives, solution design, testing, and…
Added 1 month ago
HC
ServiceNow Administrator / Automation Analyst
Harris Computer
NS · Nova Scotia, Canada
- Full-time
The successful candidate will work alongside our existing Senior ServiceNow Administrator/Developer on platform enhancements, AI and automation initiatives, solution design, testing, and…
Added 1 month ago
HC
ServiceNow Administrator / Automation Analyst
Harris Computer
NB · New Brunswick, Canada
- Full-time
The successful candidate will work alongside our existing Senior ServiceNow Administrator/Developer on platform enhancements, AI and automation initiatives, solution design, testing, and…
Added 1 month ago
UR
Principal Developer Support Engineer - Builder Experience
Urban Ridge Supplies
Toronto, ON
- $140,000 to $192,500 CAD / year
- Full-time
This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage.
Added 1 month ago
UR
Middle/Senior Forward Deployed Engineer (Python, AI)
Urban Ridge Supplies
Toronto, ON
- Full-time
For Senior FDEs, independently lead executive discovery, direct pod execution, and take full accountability for engagement outcomes.
Added 1 month ago
TR
Mining Systems Co-op
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $4,108 to $5,183 CAD / month
- Full-time
Create and maintain technical documentation, including but not limited to Visio diagrams for networking systems and ServiceNow workflows
Added 1 month ago
T
Data Engineer II - CPB Data Curation
TD
Toronto, ON
- Full-time
Analyze and understand business and data requirements to develop complete ETL solutions under the guidance of senior peers and tech leads.
Added 1 month ago
Sr. Director, Product Marketing
Varicent
Toronto, ON
…by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at…
Added 1 month ago
T
Data Engineer II - CPB Data Curation
TD
Toronto, ON
- Full-time
Analyze and understand business and data requirements to develop complete ETL solutions under the guidance of senior peers and tech leads.
Added 1 month ago
B
ServiceNow Sr Developer (ITSM - AI - GRC)
BMO
Toronto, ON · SCC
- Full-time
Candidates must possess:
Added 1 month ago
JG
DevOps Project Manager
J&M Group
Toronto, ON
- Full-time
Coordinate delivery across one or more DevOps squads and the infrastructure, cloud, security, ServiceNow, application, data, platform, quality-engineering, and support teams required to…
Added 1 month ago
Senior Security Operations Analyst - Microsoft Sentinel and Defender
EY
Toronto, ON · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · ON · AB · Waterloo, ON · Calgary, AB
To qualify for the role you must have
Added 1 month ago
Licensing Officer
Government of Alberta
AB
Reporting to the Senior Licensing Officer, you will be responsible for:
Added 1 month ago
S
Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
…potentiel de transformer notre façon de travailler. Aujourd’hui, ServiceNow se présente comme un leader mondial du marché, apportant une technologie innovante améliorée par l’IA à plus de 8…
Added 1 month ago
G
Senior Manager, Account Service Management
Geek+
Canada
- Full-time
Job Title: Senior Manager, Account Service Management
Added 1 month ago
Senior Manager, ServiceNow Platform Delivery & Transformation
Bell
Toronto, ON
We are seeking a Senior Manager to lead the strategic evolution, delivery, and operational excellence of Bell's ServiceNow platform across critical business and technology domains. This…
Added 1 month ago
Senior CRM Analyst - MS Dynamics
Nors
Quebec, QC · Mississauga, ON · Laval, Quebec, QC · Missisauga, Ontario, ON
We are looking for a Senior CRM Analyst - MS Dynamics to join our IT team in Mississauga or Laval.
Added 1 month ago
A
Contact Centre Transformation Seller
Accenture
Toronto, ON · Ottawa, ON
- Full-time
…narratives, and create winning pursuit strategies that resonate with senior executive…
Added 1 month ago
FH
Portfolio Manager
Fraser Health
Surrey, BC
- Full-time
Aligned with Fraser Health’s vision of Better health, best in health care, the Portfolio Manager provides senior-level leadership across IT Service Management practices, with a focus on…
Added 1 month ago
O
Senior Analyst, Software Asset Management
OMERS
Toronto, ON · Head Office Toronto
- Full-time
The Senior Analyst, Software Asset Management (SAM) is an experienced SAM professional responsible for supporting the management of enterprise software assets, vendor licensing, software…
Added 1 month ago
PC
Specialist - IT ETRM System (Lead/Principal)
Parkland Corporation
Calgary, AB
- Full-time
Experience working with ticketing systems such as Remedy, ServiceNow.
Added 1 month ago
EB
Senior ServiceNow Engineer
EQ Bank
Toronto, ON
- Full-time
The Senior ServiceNow Engineer will be a part of Equitable Bank’s ServiceNow Centre of Excellence. The primary responsibilities of this role will include designing, developing, and…
Added 1 month ago
EB
Senior ServiceNow Engineer
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Senior ServiceNow Engineer will be a part of Equitable Bank’s ServiceNow Centre of Excellence. The primary responsibilities of this role will include designing, developing, and…
Added 1 month ago
R
Analyste sénior en gouvernance TI
REVAU
Montreal, QC
- Full-time
Nous sommes à la recherche d’un(e) Analyste sénior en gouvernance TI possédant une solide expérience en gouvernance technologique, gestion des identités et des accès, administration de…

BMO

ServiceNow Sr Developer (ITSM - AI - GRC)

Toronto, ON, Canada
SCC, Canada

$85,500.00 - $185,000.00 · Full-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $85,500.00 - $185,000.00
Job type: Full-time
Experience: 8+ years of ServiceNow development and administration experience.
Posting language: English
Posted: Sep 23, 2026

Original job description

Application Deadline:

10/30/2026

Address:

4100 Gordon Baker Road

Job Family Group:

Technology

Hybrid Work Model

Position Summary

We are seeking a highly skilled Senior ServiceNow Developer to join our BMO ServiceNow team. The ideal candidate will have extensive experience designing, developing, and implementing ServiceNow solutions with a strong focus on IT Service Management (ITSM), Artificial Intelligence capabilities, Governance Risk & Compliance (GRC), and Enterprise Workflow Automation.

This role requires deep technical expertise in the ServiceNow platform, hands-on development experience, and the ability to collaborate with business stakeholders, architects, and platform administrators to deliver innovative and scalable solutions that drive operational excellence and digital transformation.

Key Responsibilities

ServiceNow Development & Architecture

Design, develop, configure, and support ServiceNow applications and modules.
Build and maintain custom workflows, integrations, UI policies, business rules, client scripts, Script Includes, Flow Designer solutions, and Service Catalog items.
Develop scalable and reusable ServiceNow solutions aligned with enterprise architecture standards.
Participate in platform upgrades, releases, and performance optimization initiatives.
Create technical documentation, design specifications, and deployment procedures.

IT Service Management (ITSM)

Implement and enhance ServiceNow ITSM capabilities including:
- Incident Management
- Problem Management
- Change Management
- Request Management
- Knowledge Management
- CMDB, CSDM and Service Mapping
Drive process automation and continuous improvement initiatives.
Collaborate with process owners to improve service delivery and operational efficiency.

AI & Automation

Implement and optimize ServiceNow AI-powered capabilities, including:
- Predictive Intelligence
- Virtual Agent
- Generative AI
- Now Assist
- AI Search
- Intelligent Routing and Classification
Design intelligent workflows to improve employee and customer experience.
Identify opportunities to leverage AI and automation to reduce operational effort and improve service outcomes.

Governance, Risk & Compliance (GRC)

Design and implement ServiceNow GRC/IRM solutions, including:
- Policy and Compliance Management
- Risk Management
- Audit Management
- Vendor Risk Management
- Operational Resilience
Support regulatory compliance and risk management initiatives.
Configure risk assessment workflows and reporting dashboards.

Integration & Collaboration

Develop integrations using REST, SOAP, Integration Hub, and APIs.
Collaborate with enterprise architects, security teams, and business stakeholders.
Mentor junior developers and provide technical leadership on complex initiatives.
Participate in Agile ceremonies and contribute to solution design discussions.

Required Qualifications

Experience

8+ years of ServiceNow development and administration experience.
5+ years implementing enterprise ITSM solutions within ServiceNow.
Proven experience with ServiceNow AI capabilities and workflow automation.
Hands-on experience implementing GRC/IRM solutions.
Strong JavaScript development skills within the ServiceNow platform.
Experience with integrations using REST APIs, SOAP, and IntegrationHub.
Experience working in Agile environments.

Required Certifications

Candidates must possess:

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)

Preferred CIS Certifications

One or more of the following ServiceNow CIS certifications:

CIS - IT Service Management (ITSM) (Highly Preferred)
CIS - Risk and Compliance
CIS - Integrated Risk Management (IRM)
CIS - Customer Service Management (CSM)
CIS - Discovery
CIS - Service Mapping
CIS - Application Portfolio Management (APM)

Technical Skills

ServiceNow Platform Development
Flow Designer
IntegrationHub
JavaScript
REST/SOAP APIs
CMDB & Service Mapping
ITSM Pro
GRC / IRM
Predictive Intelligence
Virtual Agent
Now Assist / GenAI
AI Search
Performance Analytics
Agile / Scrum
DevOps

Salary:

$85,500.00 - $185,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Senior ServiceNow Developer will design, develop, and implement scalable ServiceNow solutions focusing on ITSM, AI, and GRC modules. They will also collaborate with stakeholders to drive operational excellence through workflow automation and platform optimization.

Requirements

Candidates must have over 8 years of ServiceNow development experience, including 5 years in ITSM and hands-on GRC implementation. Required certifications include ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD).

Skills

ServiceNow
ITSM
JavaScript
Flow Designer
IntegrationHub
REST APIs
SOAP
CMDB
Service Mapping
Predictive Intelligence
Virtual Agent
Generative AI
GRC
IRM
Agile
Scrum

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
AI
GRC
IRM
JavaScript
REST
SOAP
IntegrationHub
Flow Designer
CMDB
Service Mapping
Predictive Intelligence
Virtual Agent
Generative AI
Now Assist
AI Search
Performance Analytics
Agile
Scrum
DevOps
CSA
CAD
Incident Management
Problem Management
Change Management
Vendor Risk Management
Operational Resilience
Enterprise Architecture
Digital Transformation

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Jobs in Canada