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Added 8 mins ago
Analyst, Institutional Portfolio Operations
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Interested in joining one of Canada’s top performing asset managers? We are looking for an Analyst, Institutional Portfolio Operations for an existing vacancy on our Institutional Portfolio…
Added 8 mins ago
Analyste des Opérations de TI / IT Operations Analyst
Connor, Clark & Lunn Financial Group Ltd.
Montreal, QC
Interested in joining one of Canada's top performing asset managers? We are looking for an IT Operations Analyst to join our Information Systems team. In this role, you will provide Tier 1…
Added 8 mins ago
Analyst, Analytics Quality and Process Engineering
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Are you interested in joining one of Canada’s top-performing asset managers? We are looking for an Analyst, Analytics Quality to join our Process Engineering (PE) team. The ideal candidate…
Added 8 mins ago
Analyst, Analytics Quality and Process Engineering
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Are you interested in joining one of Canada’s top-performing asset managers? We are looking for an Analyst, Analytics Quality to join our Process Engineering (PE) team. The ideal candidate…
Added 8 mins ago
Analyst, Analytics Platform and Methodology
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Are you interested in joining one of Canada’s top-performing asset managers? We are looking for an Analyst to join our Platform and Methodology (PaM) team. In this position, you will help…
Added 8 mins ago
Analyst, Analytics Platform and Methodology
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Are you interested in joining one of Canada’s top-performing asset managers? We are looking for an Analyst to join our Platform and Methodology (PaM) team. In this position, you will help…
Added 8 mins ago
Lab Analyst
Certified Group
Calgary, AB
…North America, focused on food safety testing, operational support, and technical services for the food…
Added 8 mins ago
Performance Analyst Student
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
Full-time
We are ready to take this game to the next level and need someone passionate to support the organization’s GAME ON strategy and work in a dynamic environment. The Performance Analyst…
Added 8 mins ago
Senior Specialist, Quality Improvement
Ontario Health
Toronto, ON
Full-time
Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits to support you and your family’s health
Added 8 mins ago
Senior Financial Crime Risk Analyst (5515)
TD
Toronto, ON · Markham, ON
Full-time
The Senior Financial Crime Risk Analyst, FCRM Reporting and Strategic Insights, Canada, is responsible for designing, developing, and maintaining innovative automation solutions that…
Added 8 mins ago
Credit Analyst II
TD
Ottawa, ON
Full-time
Support the Relationship Manager in booking new business by preparing competitive credit packages in the assigned business segment in a timely manner to meet customer needs
Added 8 mins ago
Research Analyst
Manitoba Métis Federation
Winnipeg, MB
$52,211 to $64,271 CAD / year
Full-time
The MMF seeks to fill one full-time Research Analyst position within our Red River Métis Veterans Department located at 90 Sutherland Ave in Winnipeg, MB. The Research Analyst conducts…
Added 8 mins ago
Cloud Analyst
Sun Life
Toronto, ON · Montreal, QC · Sun Life Montreal Metcalfe
Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 20 mins ago
Business Analyst, Retail Systems
Alimentation Couche-Tard
Laval, QC
Full-time
Provides support to the user community: training, error solving, system enhancement recommendation, expert office automation advice, query building, etc.
Added 20 mins ago
Open Education Resource (OER) Application Developer
Fanshawe College
London, ON
Full-time
Post-secondary 3-year diploma or degree in Computer Programmer/Analyst, Information Technology and/or related field
Added 22 mins ago
Credit Analyst Trainee
BMO
Toronto, ON · Mississauga, ON
Full-time
May specialize as either a funding specialist or a credit analyst.
Added 22 mins ago
Analyst, Product Management (Hybrid)
Broadridge
Toronto, ON · Vancouver, BC
Full-time
We’re looking for a highly analytical and detail-oriented Analyst, Product Management to join our Business Analyst team. In this role, you will bridge the gap between business requirements…
Added 36 mins ago
Surgical Systems Analyst
Sanya’k̓ula
Vancouver, BC
Full-time
…BC Children’s Hospital (BCCH) Surgical Services, the Systems Analyst, Operating Room Scheduling & Operating System (ORSOS) is responsible for ORSOS application support across Children’s &…
Added 36 mins ago
Senior Financial Analyst
Heritage Park Historical Village
Calgary, AB
Full-time
The Senior Financial Analyst plays a key role in strengthening Heritage Park’s financial planning, operational decisionmaking, and longterm sustainability. This role supports budgeting,…
Added 36 mins ago
Lab Analyst
Certified Group
Calgary, AB
Full-time
…North America, focused on food safety testing, operational support, and technical services for the food…
Added 36 mins ago
Business Analyst Scrum Master
J&M Group
Montreal, QC
Contract
We are seeking an experienced Business Analyst & Scrum Master to support the delivery of a strategic enterprise platform designed to streamline business processes, workflow management,…
Added 36 mins ago
Manager Procurement Category-CA
CN
Montreal, QC
Full-time
…direction of a defined category of goods and services that directly support CN's rail and logistics operations. The role leads the development and execution of category management…
Added 36 mins ago
Senior Financial Crime Risk Analyst (5515)
TD
Toronto, ON
Full-time
The Senior Financial Crime Risk Analyst, FCRM Reporting and Strategic Insights, Canada, is responsible for designing, developing, and maintaining innovative automation solutions that…
Added 37 mins ago
GIS Analyst
Mosaic Forest Management
Campbell River, BC · Nanoose Bay, BC · Nanaimo, BC
Full-time
Reporting to the Manager, Forest Information Systems (FIS) Services, the GIS Analyst takes on the full range of spatial work across Mosaic’s landbase, from sustainable forestry and…
Added 51 mins ago
Senior Regional Financial Analyst - 3+ months
The Mason Group - Strategic Search Partners
Guelph, ON
$40 to $45 CAD / hour
Contract
Our client is a leading consumer goods organization seeking a Senior Regional Financial Analyst to support one of its key regional business units (East, West, or Quebec). They are seeking a…

BMO

Support Analyst

Toronto, ON, Canada
YNG, Canada

Pay: $55,500.00 - $120,000.00
Job type: Full-time
Apply by: Nov 30, 2026
Experience: Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 29, 2026

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Original job description

Application Deadline:

11/29/2026

Address:

250 Yonge Street

Job Family Group:

Strategy & Change

Support Analyst

This role is responsible for providing administrative, operational, and project coordination support to the Product Design & Delivery team. The successful candidate will work closely with senior leaders and project teams to coordinate activities, manage service requests, support team operations, and contribute to key strategic initiatives. The position requires a highly organized individual with exceptional communication skills who can effectively manage multiple priorities while serving as a central point of coordination across the team.

Key Responsibilities

Coordinate team meetings, workshops, offsites, and engagement events.
Organize project meetings, track actions, and prepare clear, concise meeting minutes.
Triage and manage support tickets, reporting, escalations, and follow-up activities.
Support day-to-day operational activities, including:
- Employee onboarding and offboarding
- Access requests and entitlement coordination
- Software and hardware procurement
- General team administration
Maintain project documentation, status updates, and reporting.
Liaise with stakeholders across business, technology, and vendor teams to ensure timely communication and execution of activities.
Support continuous improvement initiatives and operational processes within the team.

Supports the management & execution of the assigned business/group program or project, including providing input to design, development & execution. Supports the execution of program components working with internal & external stakeholders to ensure effective & seamless delivery.

Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Monitors and tracks performance, and addresses any issues.
Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Provides input into the planning and implementation of operational programs.
Supports the management of the program/project, including developing program components, promoting the program and ensuring the execution of all program components.
Participates in the design, development, implementation, and management of core program processes.
Provides input to the program strategy by analyzing current operations & challenges, researching best practices and understanding industry trends.
Provides support for the investigation, analysis & documentation of program risks.
Analyzes data and information to provide program insights and recommendations.
Collaborates with internal and external stakeholders in order to deliver on business objectives.
Organizes work information to ensure accuracy and completeness (e.g., customized exception reports, initiative tracking reports, etc.).
Communicates and reinforces program principles, strategies, processes and standards in all operational activities.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Supports the execution of strategic initiatives; includes tracking metrics and milestones.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Supports the development of tailored messaging, which may include writing, editing and distributing communications.
Tracks exception requests and corresponding approvals.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:
Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Technical proficiency gained through education and/or business experience.
Technical background in Computer Science, Information Technology, Software Support, or a related field.
Familiarity with coding, scripting, or software development concepts.
Experience supporting business applications, SaaS platforms, or technology teams.
Understanding of service desk processes, ticketing systems, and issue triage.

Ability to communicate effectively with both technical and non-technical stakeholders.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Support Analyst provides administrative, operational, and project coordination support to the Product Design & Delivery team. Responsibilities include managing support tickets, coordinating team activities, and executing strategic initiatives in collaboration with stakeholders.

Requirements

Candidates should have 4-6 years of relevant experience and a post-secondary degree in a related field. Proficiency in service desk processes, ticketing systems, and technical software support is required.

Skills

Project coordination
Operational support
Service desk processes
Ticketing systems
Stakeholder management
Change management
Data analysis
Communication
Problem solving
Software procurement
Reporting
Strategic planning
Technical documentation
Process improvement
Collaboration

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Support Analyst
Project Coordination
Operational Support
Service Desk
Ticketing Systems
Change Management
Stakeholder Management
SaaS Platforms
Data Analysis
Strategic Initiatives
Software Procurement
Risk Management
Computer Science
Information Technology
Reporting
Dashboards
Process Improvement
Business Strategy
Communication
Collaboration

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