Find work in Canada.

327,653 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
(CAN) Remodel Host
Walmart Canada
Calgary, AB
Contract
Provide excellent customer service by openly approaching customers and advising them of ongoing changes in the store.
Added 11 mins ago
Order Desk Intern
Midea Canada
Markham, ON
$18 to $22 CAD / hour
Full-time
Added 26 mins ago
(CAN) Associé au comptoir du service à la clientèle
Walmart Canada
Lac-Mégantic, QC
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 26 mins ago
(CAN) Associé, marchandise générale
Walmart Canada
Lac-Mégantic, QC
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 26 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Winnipeg, MB
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 41 mins ago
Remodel Host
Walmart Canada
AB · Edmonton, AB
Contract
Provide excellent customer service by openly approaching customers and advising them of ongoing changes in the store.
Added 41 mins ago
Administrative Assistant
RBC
Montreal, QC
Full-time
…organizing and managing: correspondence, diary, reports and market desk. Tasks are managed to enable VP to focus on effective sales leadership practices that drive the client experience and…
Added 1 hour ago
Receptionist
Akkodis
Calgary, AB
Contract
Exceptional customer service & emotional intelligence
Added 1 hour ago
Dental Administrator
Passion Dental Group Inc.
Woodbridge, ON
Greeting patients and creating a warm, welcoming front desk experience
Added 1 hour ago
Junior Category Manager- Upholstery
Article
Vancouver, BC
$80,000 to $90,000 CAD / year
Full-time
Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
Added 1 hour ago
Winter Job Fair
Resorts of the Canadian Rockies
Kimberley, BC
Temporary
…rail park, etc.), Rentals, Hotel Housekeeping, Hotel Front Desk, Event Volunteers, and…
Added 1 hour ago
Fashion Associate (Part time) - Fairview Park Mall - Kitchener
RW&CO
Kitchener, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
Temporary Fashion Associate - Upper Canada Mall
RW&CO
Newmarket, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
Retail and Marketing Coordinator, Equity Capital Markers - Toronto, ON
Scotiabank
Toronto, ON
First point of contact experience in a sales and service desk capacity, in the securities industry
Added 1 hour ago
Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Spruce Grove, AB
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 2 hours ago
Customer Service Representative - Contract
Westlake Royal Building Products
Hamilton, ON
Full-time
The function of this position is to provide customers with exemplary service in face to face interactions, over the phone and through email. The individual will maintain an organized desk…
Added 2 hours ago
Weekend Security Concierge
FirstService Residential Canada
Oshawa, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 2 hours ago
IT Specialist - Endpoint Management
Natural Factors
Coquitlam, BC
Full-time
Partner with Cyber Security and the Service Desk to resolve complex issues and maintain endpoint security and compliance controls.
Added 2 hours ago
Part-Time Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Lethbridge, AB
Part-time
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 2 hours ago
Fashion Associate (Part time) - Fairview Park Mall - Kitchener
Reitmans (Canada) Ltée/Ltd
Kitchener, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 hours ago
Head of Platform Engineering, Reliability & Control
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
…automation. Partnering closely with Infrastructure, Security, Service Desk, Data, and platform teams, you will improve reliability, transparency, and change governance across the…
Added 2 hours ago
Head of Platform Engineering, Reliability & Control
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
…automation. Partnering closely with Infrastructure, Security, Service Desk, Data, and platform teams, you will improve reliability, transparency, and change governance across the…
Added 2 hours ago
Associate Director, Business Risk Management - Toronto, ON
Scotiabank
Toronto, ON
…government and institutional investor clients. GBM is a full-service wholesale bank and investment dealer in Canada and Mexico and offers a range of products and services in the U.S., Latin…
Added 2 hours ago
Sales Assistant
Steve Marshall Group
BC
Up to $22 CAD / hour
…Manager, this position supports the sales department with customer service, vehicle inventory, merchandising, administration, and day-to-day dealership…
Added 2 hours ago
Contracts Administrator/Purchasing Supervisor
Braya Renewable Fuels
NL
Full-time
Experience administering service, maintenance, construction, or project-related contracts is preferred.

BMO

Support Analyst

Toronto, ON, Canada
YNG, Canada

Pay: $55,500.00 - $120,000.00
Job type: Full-time
Apply by: Nov 30, 2026
Experience: Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Application Deadline:

11/29/2026

Address:

250 Yonge Street

Job Family Group:

Strategy & Change

Support Analyst

This role is responsible for providing administrative, operational, and project coordination support to the Product Design & Delivery team. The successful candidate will work closely with senior leaders and project teams to coordinate activities, manage service requests, support team operations, and contribute to key strategic initiatives. The position requires a highly organized individual with exceptional communication skills who can effectively manage multiple priorities while serving as a central point of coordination across the team.

Key Responsibilities

Coordinate team meetings, workshops, offsites, and engagement events.
Organize project meetings, track actions, and prepare clear, concise meeting minutes.
Triage and manage support tickets, reporting, escalations, and follow-up activities.
Support day-to-day operational activities, including:
- Employee onboarding and offboarding
- Access requests and entitlement coordination
- Software and hardware procurement
- General team administration
Maintain project documentation, status updates, and reporting.
Liaise with stakeholders across business, technology, and vendor teams to ensure timely communication and execution of activities.
Support continuous improvement initiatives and operational processes within the team.

Supports the management & execution of the assigned business/group program or project, including providing input to design, development & execution. Supports the execution of program components working with internal & external stakeholders to ensure effective & seamless delivery.

Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Provides advice and guidance to assigned business/group on implementation of solutions.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Monitors and tracks performance, and addresses any issues.
Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Provides input into the planning and implementation of operational programs.
Supports the management of the program/project, including developing program components, promoting the program and ensuring the execution of all program components.
Participates in the design, development, implementation, and management of core program processes.
Provides input to the program strategy by analyzing current operations & challenges, researching best practices and understanding industry trends.
Provides support for the investigation, analysis & documentation of program risks.
Analyzes data and information to provide program insights and recommendations.
Collaborates with internal and external stakeholders in order to deliver on business objectives.
Organizes work information to ensure accuracy and completeness (e.g., customized exception reports, initiative tracking reports, etc.).
Communicates and reinforces program principles, strategies, processes and standards in all operational activities.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Supports the execution of strategic initiatives; includes tracking metrics and milestones.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Supports the development of tailored messaging, which may include writing, editing and distributing communications.
Tracks exception requests and corresponding approvals.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:
Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Technical proficiency gained through education and/or business experience.
Technical background in Computer Science, Information Technology, Software Support, or a related field.
Familiarity with coding, scripting, or software development concepts.
Experience supporting business applications, SaaS platforms, or technology teams.
Understanding of service desk processes, ticketing systems, and issue triage.

Ability to communicate effectively with both technical and non-technical stakeholders.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

The Support Analyst provides administrative, operational, and project coordination support to the Product Design & Delivery team. Responsibilities include managing support tickets, coordinating team activities, and executing strategic initiatives in collaboration with stakeholders.

Requirements

Candidates should have 4-6 years of relevant experience and a post-secondary degree in a related field. Proficiency in service desk processes, ticketing systems, and technical software support is required.

Skills

Project coordination
Operational support
Service desk processes
Ticketing systems
Stakeholder management
Change management
Data analysis
Communication
Problem solving
Software procurement
Reporting
Strategic planning
Technical documentation
Process improvement
Collaboration

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Support Analyst
Project Coordination
Operational Support
Service Desk
Ticketing Systems
Change Management
Stakeholder Management
SaaS Platforms
Data Analysis
Strategic Initiatives
Software Procurement
Risk Management
Computer Science
Information Technology
Reporting
Dashboards
Process Improvement
Business Strategy
Communication
Collaboration

Report this job