Jobs in Canada

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Added 21 days ago
FC
Talent Development Specialist
FLINT Corp.
Calgary, AB
- Full-time
The role is responsible for the execution, facilitation, administration, and continuous improvement of enterprise-wide training and development programs. Working under the direction of the…
Added 21 days ago
CF
Manager, Data Operations
CI Financial
Toronto, ON
- Full-time
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs
Added 21 days ago
IB
Manager, Human Resources (Calgary or Edmonton)
Indigo Books & Music
Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
By collaborating with HR Centres of Excellence, the Manager, Human Resources – Retail ensures the effective delivery of core HR processes - including Staffing, Performance & Potential,…
Added 21 days ago
CG
Manager, Financial Planning and Analysis
Compass Group Canada
Mississauga, ON
- Full-time
…transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a…
Added 21 days ago
CC
Senior Project Manager, Business Transformation Office (BTO)
Coca-Cola Canada Bottling Limited
Toronto, ON
- Full-time
Hybrid Environment – 3 days in office
Added 21 days ago
AE
Advisor, Leadership Development & Learning
Alberta Energy Regulator
Calgary, AB
- Full-time
Are you passionate about helping people and leaders grow? As Advisor, Leadership Development & Learning, you’ll help the Alberta Energy Regulator (AER) build the leadership and workforce…
Added 21 days ago
SP
Business Strategy Senior Manager - Canadian Public Sector Experience Services
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
…Professional Services, the team is seeking a Business Strategy Senior Manager for Canadian Public Sector. The Business Strategy Senior Manager is responsible for ensuring overall delivery…
Added 22 days ago
B
Senior NOC Escalation analyst, Firewall support
BMO
Barrie, ON · Toronto, ON · SCC
- Full-time
…during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure…
Added 22 days ago
B
Senior NOC Escalation analyst, Firewall support
BMO
Toronto, ON
- Full-time
…during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure…
Added 22 days ago
B
Senior NOC Escalation analyst, Firewall support
BMO
Barrie, ON
- Full-time
…during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure…
Added 22 days ago
TE
Manager, Land Services
TC Energy
Calgary, AB
- Full-time
…in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and…
Added 22 days ago
B
Senior IT Operations Specialist
BMO
Toronto, ON · SCC
- Full-time
…during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure…
Added 22 days ago
Senior Manager, Change Management
Hydro One Networks Inc
Toronto, ON
Reporting to the Director, Strategic Change the Sr Manager is accountable for leading the delivery of organizational change strategies and plans for medium and large-scale enterprise…
Added 22 days ago
Senior Project Manager, Business Transformation Office (BTO)
CONA Services
Toronto, ON
Hybrid Environment – 3 days in office
Added 22 days ago
Senior Project Manager, Business Transformation Office (BTO)
CONA Services
Toronto, ON
Hybrid Environment – 3 days in office
Added 22 days ago
T&
Reporting and Data Manager - Enterprise
Turner & Townsend
Toronto, ON
- Full-time
The Data and Reporting Manager owns the program's reporting and analytics function end to end. This role is accountable for every data point the program reports, for the architecture that…
Added 22 days ago
TH
Senior Analyst, Strategy
The Home Depot Canada
Toronto, ON
- Full-time
Hybrid Work: Location Flex; Monday–Friday in office
Added 22 days ago
A
Data Solutions Specialist
Accenture
Toronto, ON · Montreal, QC
- Full-time
…world’s largest team of data scientists and experts in machine learning and AI. A great day for us Solving big problems using the latest tech, serious brain power, and deep knowledge of…
Added 22 days ago
B
Regional Partnerships Manager (Builder and Realtor) - Greater Toronto West
BMO
Barrie, ON · Brampton, ON · Hamilton, ON · Toronto, ON
- Full-time
Models effective sales practices and behaviors to build and improve sales capability and enhance sales performance.
Added 22 days ago
Manager, Change Management
Hydro One Networks Inc
Toronto, ON
Reporting to the Director, Strategic Change the Sr Manager is accountable for leading the delivery of organizational change strategies and plans for medium and large-scale enterprise…
Added 22 days ago
B
Support Analyst - Messaging Client
BMO
Toronto, ON · SCC
- Full-time
Must have hands-on minimum of 5-7 years working experience with Exchange 2019 and/or Exchange Online · Must have in-depth knowledge of Microsoft Exchange along with messaging services
Added 22 days ago
MR
Women in Tech Program - Global IT Co-op (Winter 2027 - Toronto, 4 months)
Munich Re
Toronto, ON
- Full-time
POSITION: Women in Tech Program - Global IT Co-op (Winter 2027 – Toronto, 4 months)
Added 22 days ago
SD
Pharmacy Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Terrace, BC
- Full-time
…support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through…
Added 24 days ago
Manager, Enterprise
BrainStation
Toronto, ON
Genuine enthusiasm for in-person work and collaboration; this role follows a hybrid model with four or more days per week in the office
Added 24 days ago
S
Gestionnaire de Projets Techniques/Senior Consultant - Technical Project Manager
Slalom
Montreal, QC
- Full-time
…l’automatisation intelligente, l’apprentissage automatique (machine learning), l’analytique avancée ou les plateformes de transformation…

BMO

Support Analyst - Messaging Client

Toronto, ON, Canada
SCC, Canada

$55,500.00 - $120,000.00 · Full-time

Apply on bmo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $55,500.00 - $120,000.00
Job type: Full-time
Posting language: English
Posted: Oct 19, 2026

Original job description

Application Deadline:

11/08/2026

Address:

4100 Gordon Baker Road

Job Family Group:

Technology

Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.

Provides technical expertise and oversight on the production floor, understanding the full process requirements (compliance, equipment, regulatory) in order to best understand and resolve production issues.
Manages complexity across business value, technology and interaction models.
Recommends and implements solutions based on analysis of issues and implications for the business.
Identifies emerging issues and trends to inform decision-making.
Conducts independent analysis and assessment to resolve strategic issues.
Establishes deep relationships at all levels within IT and business units, to effectively collaborate in business strategy.
Monitors and tracks performance, and addresses any issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Participates in both internal and external regulatory inspections.
Works with other operations personnel to develop and implement the counter-measures necessary to improve production and equipment reliability as well as the compliance posture of the team.
Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.
Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.
Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.
Supports deployment activities, managing implementation issues to resolution.
Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.
Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.
Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available.
Collaborates and engages with the appropriate areas across the bank.
Develops or helps to develop the knowledge assets required for the operation.
Promotes adherence to standards and industry best practices.
Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.
Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.
Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically 4-7 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.
Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.
Possesses a university degree/college diploma in computer science and/or industry specific designations/accreditations, and/or 5 to 7 years of technical experience in an IT environment
Must have hands-on minimum of 5-7 years working experience with Exchange 2019 and/or Exchange Online. Must have in-depth knowledge of Microsoft Exchange along with messaging services
Minimum of 3-4 years of working experience with email security/hygiene products (IronPort and/or Proof Point)
Experience in working with Windows troubleshooting and performance tools
Strong knowledge of networking (TCP/IP, DNS, SMTP) along with various other messaging protocols
Displays solid knowledge of ITIL processes including Problem and Change Management, and Configuration and Release Management
Demonstrates solid knowledge of IT industry directions/trends, related technology, architecture, protocols
Demonstrates sound knowledge of relevant technology infrastructure (supported platforms, operating systems and networking components) .

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Monitor and support mission-critical messaging systems and related infrastructure, restore service, troubleshoot incidents, and coordinate production changes and deployments. Provide end-to-end technical support, perform root-cause analysis, maintain operational standards and compliance, and collaborate with IT teams and third-party providers to improve reliability and service delivery.

Requirements

Requires approximately 5–7 years of technical experience, including hands-on experience with Exchange 2019 and/or Exchange Online and 3–4 years working with email security or hygiene products such as IronPort or Proofpoint. Candidates should have knowledge of Windows troubleshooting, networking and messaging protocols, ITIL processes, and relevant IT infrastructure; a degree or college diploma in computer science or a related field is also cited.

Skills

Microsoft Exchange
Exchange 2019
Exchange Online
Email Security
IronPort
Proofpoint
Windows Troubleshooting
Performance Monitoring
TCP/IP
DNS
SMTP
ITIL
Incident Management
Problem Management
Change Management
Root-Cause Analysis

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Exchange
Exchange 2019
Exchange Online
Messaging Services
IronPort
Proofpoint
Email Security
Windows
TCP/IP
DNS
SMTP
ITIL
Incident Management
Problem Management
Change Management
Configuration Management
Release Management
Service-Level Agreements
Production Support
Infrastructure Monitoring
Application Support
Root-Cause Analysis
Deployment Management
Security Hygiene
Risk Management
Regulatory Compliance
Network Troubleshooting

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Work requirements

Jobs in Canada