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Added 5 mins ago
PH
Construction Manager - Water/Wastewater - Permanent - 4293
Parker Huggett - A Division of LRO Staffing
Toronto, ON
- Full-time
…employee-owned powerhouse with nearly a century of success, and lead the delivery of some of Ontario’s most complex and high-profile water and wastewater projects. Their capabilities and…
Added 5 mins ago
PH
Senior Project Manager - Permanent - 4271
Parker Huggett - A Division of LRO Staffing
AB · Edmonton, AB
- Full-time
…Commercial, Institutional) work is looking for a Senior Project Manager to take the wheel on some of their larger Edmonton-area…
Added 5 mins ago
PH
Project Manager/Senior Project Manager - Permanent - 4278
Parker Huggett - A Division of LRO Staffing
Calgary, AB
- Full-time
…is hiring, and they're open on level. Come in as a Project Manager or a Senior Project Manager, depending on what you bring to the…
Added 5 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Wetaskiwin, AB
- Part-time
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Added 5 mins ago
WS
Project Financial Controller EPMO
Workplace Safety and Insurance Board (WSIB)
Toronto, ON
- Contract
…thrives at the intersection of financial management, project delivery, and strategic…
Added 5 mins ago
WO
Modality Supervisor – X-Ray - Multiple sites
William Osler Health System
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- Full-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 5 mins ago
WO
Modality Supervisor – X-Ray - Multiple sites
William Osler Health System
Brampton, ON
- Full-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 5 mins ago
MI
Scheduling Manager
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Okanagan Falls, BC
- $95,000 to $120,000 CAD / year
- Full-time
Reporting to the General Manager, the Scheduling Manager is a critical leadership role
Added 5 mins ago
DC
Manager, Application Services
Douglas College
New Westminster, BC
- Full-time
Under the general direction of the Associate Vice President, Technology and Chief Information Officer ( CIO ), the Manager, Application Services provides leadership and operational…
Added 5 mins ago
PH
Estimator & Senior Estimator, ICI Buildings - Permanent - 4299
Parker Huggett - A Division of LRO Staffing
Vaughan, ON
- Full-time
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Added 7 mins ago
H&
Marketing Specialist
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- Full-time
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Added 7 mins ago
Security Specialist
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Added 7 mins ago
Technologist, Environmental (Tree Planting)
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Added 7 mins ago
OH
Senior Product Specialist, Product Implementation
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- Full-time
Support Product Manager and contribute to the development of product vision, roadmaps, and strategic priorities.
Added 7 mins ago
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Mainframe Software Engineer II
TD
Toronto, ON
- Full-time
Collaborate with business, architecture, engineering, and delivery teams (PODs) to translate requirements into well-documented technical designs.
Added 7 mins ago
UO
Team Lead, Administrative Services
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Edmonton, AB
- Full-time
Reporting to the Faculty General Manager, the Team Lead, Administrative Services provides operational leadership for the Executive and Administrative Services function within the Dean's…
Added 23 mins ago
Research Technician II
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ON · MaRS Centre, Toronto, Ontario
…standards, optimizing workflows, and supporting the timely delivery of sequencing…
Added 23 mins ago
B
Assistant Project Manager
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- Full-time
Binnie is looking for an Assistant Project Manager to join our Project Delivery Facilities & Utilities Division full-time in our Burnaby office. While based out of Burnaby, this position…
Added 23 mins ago
PC
Program Manager
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Kamloops, BC
- $73,000 to $90,000 CAD / year
- Full-time
As our Program Manager, you will use your expertise to make a significant contribution to the children, youth, caregivers, and communities we serve. Through a family-centred approach, you…
Added 23 mins ago
CI
Autonomy Systems Engineering Specialist / Spécialiste en ingénierie des systèmes d’autonomie
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- Full-time
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Added 36 mins ago
LH
Business Solutions Manager, Occupational Health & Specialty
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- $100,000 to $120,000 CAD / year
- Full-time
The Business Solutions Manager serves as the primary strategic partner between Occupational Health and Specialty Programs and the Technology and Analytics organization. Reporting to the…
Added 36 mins ago
IW
Business Systems Analyst & Developer - Data, AI & Agentic Automation
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Added 36 mins ago
BU
Client Engagement Specialist
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- Full-time
Reporting to the Product Delivery Manager, the Client Engagement Specialist plays a pivotal role in enhancing client relationships, improving service delivery experiences, and supporting…
Added 36 mins ago
TS
Program Co-ordinator
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The work schedule is determined in consultation with your manager and may vary according to therequirements of responsibility. Applicable shifts include a half hour unpaid meal break.
Added 36 mins ago
V
Assistant Branch Manager - Lynn Creek
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As an Assistant Branch Manager, you will establish and develop relationships with our business community contacts and look for opportunities to promote Vancity products and services with…

BMO

Support Service Representative

Toronto, ON, Canada
YNG, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Oct 12, 2026
Experience: Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 8, 2026

Original job description

Application Deadline:

10/11/2026

Address:

250 Yonge Street

Job Family Group:

Customer Shared Services

Responsible for mailroom and transaction processing tasks.

Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Deposit and Payments operations includes (but are not limited to) specialized operations processes and activities related to cheque and electronic transaction processing, lockbox and remote deposit processes, account maintenance and monitoring, etc.

Analyzes data and information to provide insights and recommendations.
Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.
May perform quality control and training.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
Provides accurate and timely processing of service requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies, processes and procedures.
Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.
Follows documented policies and procedures to execute day to day transactions, activities, processes and ensures all Service Level Agreements(SLAs) are met.
Checks and reconciles information and documentation to ensure accuracy and completeness.
Identifies and resolves discrepancies in accordance with standard procedures. Escalates issues, where necessary, as per guidelines.
Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Ability to multi-task in a fast-paced environment.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Support Service Representative is responsible for mailroom tasks, transaction processing, and the administration of retail and commercial deposits. They collaborate with stakeholders to ensure efficient workflows, maintain service level agreements, and provide accurate responses to inquiries.

Requirements

Candidates should have 1–2 years of relevant experience and a post-secondary degree is desirable. Proficiency in MS Office, strong analytical skills, and an understanding of regulatory requirements and risk management are required.

Skills

Transaction processing
Mailroom operations
Data analysis
Problem solving
Quality control
Training
Customer service
Risk management
Regulatory compliance
Prioritization
MS Word
MS Excel
MS PowerPoint
Communication
Collaboration
Organization

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Shared Services
Transaction processing
Mailroom
Retail deposits
Commercial deposits
Service Level Agreements
Quality control
Risk management
Regulatory requirements
Data analysis
Change management
MS Word
MS Excel
MS PowerPoint
Banking operations
Lockbox
Remote deposit
Account maintenance
Reconciliation
Stakeholder management

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