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Added 1 min ago
GA
Operations Manager, AX Metrotown
Giorgio Armani
Burnaby, BC
- Part-time
Operations Manager | Full-Time | Armani Exchange, Metrotown
Added 1 min ago
A
Project Manager
Actalent
AB · Edmonton, AB
- $58 to $69 CAD / hour
- Contract
Actalent is partnering with a growing engineering and manufacturing organization to identify an experienced Project Manager to lead the successful execution of complex industrial projects…
Added 1 min ago
OP
Model Developer
Ontario Power Generation
Toronto, ON
- Full-time
…calling on all innovators, disruptors, thought leaders and change-makers. Join us as we work to electrify life in one generation and build a sustainable future powered by our electricity,…
Added 16 mins ago
A
Senior Manager Risk, Capital Markets
ATB
Toronto, ON · Lloydminster, SK · Saskatoon, SK · Kelowna, BC · Alexis Whitecourt 232, AB · Pincher Creek, AB · Chestermere, AB · Fort McMurray, AB · Forestburg, AB · Fort Vermilion, AB · Olds, AB · High Level, AB · Picture Butte, AB · Ponoka, AB · Wainwright, AB · Three Hills, AB · Tofield, AB · Magrath, AB · Hinton, AB · Boyle, AB · Medicine Hat, AB · Athabasca, AB · Fairview, AB · Jasper, AB · Rimbey, AB · Lacombe, AB · St. Paul, AB · Sherwood Park, AB · Viking, AB · Sundre, AB · Sylvan Lake, AB · Didsbury, AB · High Prairie, AB · Carstairs, AB · Lac la Biche, AB · Cold Lake, AB · Stettler, AB · Brooks, AB · Drayton Valley, AB · Airdrie, AB · Castor, AB · Stony Plain, AB · Taber, AB · Milk River, AB · Leduc, AB · Barrhead, AB · Fort Macleod, AB · Grimshaw, AB · Killam, AB · Raymond, AB · Spruce Grove, AB · Westlock, AB · Vegreville, AB · Rocky Mountain House, AB · Spirit River, AB · La Crête, AB · Red Deer, AB · Beaumont, AB · Provost, AB · Vermilion, AB · Valleyview, AB · Caroline, AB · Linden, AB · Vulcan, AB · Canmore, AB · Slave Lake, AB · Elk Point, AB · Smoky Lake, AB · Strathmore, AB · Mayerthorpe, AB · Wildwood, AB · Hanna, AB · Foremost, AB · Peace River, AB · Wetaskiwin, AB · Okotoks, AB · Two Hills, AB · Falher, AB · Manning, AB · Nanton, AB · Trochu, AB · Rycroft, AB · Redwater, AB · Fort Saskatchewan, AB · Andrew, AB · Drumheller, AB · Thorsby, AB · Hythe, AB · Consort, AB · Breton, AB · Coronation, AB · Onoway, AB · Cochrane, AB · Bonnyville, AB · Camrose, AB · Innisfail, AB · Crossfield, AB · Edson, AB · Edmonton, AB · Claresholm, AB · Bow Island, AB · Beaverlodge, AB · St. Albert, AB · Grande Prairie, AB · Banff, AB · Oyen, AB · Calgary, AB · Lethbridge, AB · Coaldale, AB · Lamont, AB · Cardston, AB · Granum, AB · AB · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
Facilitate and/or contribute to effective change management by applying risk governance to non-standard or structured transactions and new traded products, services, platforms and system…
Added 16 mins ago
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Senior Manager, SSU Finance (15 Month Term)
ATB
Edmonton, AB · Calgary, AB
- Full-time
As ATB’s next Senior Manager, SSU Finance, reporting to the Director, SSU Finance, you are a key team member partnering with several Strategic Support Units (SSU) on all financial matters,…
Added 16 mins ago
W
Senior Manager, Supply Chain
Worley
Markham, ON
- Full-time
Reporting functionally to the Supply Chain Director, the Senior Supply Chain Manager leads integrated supply chain delivery from FEL3 and FID readiness through engineering, construction,…
Added 16 mins ago
W
Principal Mechanical Engineer
Worley
Oakville, ON
- Full-time
…Reporting to the Mechanical and Piping Engineering Department Manager (Canada East), this role partners closely with project teams, customers, and suppliers to enable safe, compliant,…
Added 16 mins ago
F
Engineering Manager - Mining & Metals
Fluor
Vancouver, BC
- Full-time
…hour and material budgets, required deliverables are produced, change management is executed in a timely manner, and Engineering Department Managers are apprised of issues related to their…
Added 16 mins ago
M
Data Center Technician Manager
Microsoft
Toronto, ON
- Full-time
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 31 mins ago
HM
Grower
Highline Mushrooms
Leamington, ON
- $79,374.38 to $92,603.44 CAD / year
- Full-time
Works closely with the Grower Manager and the growing team on all aspects related to the growing at assigned site(s) with a strong focus on head filling, farm operations and hygiene.…
Added 31 mins ago
NS
Assistant Manager - 6.4 CCU / 6.1 IMCU
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to and in collaboration with the Health Services Manager, the Assistant Manager participates in the planning and provision of care and identifies issues that have potential or…
Added 31 mins ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Toronto, ON · North York, ON
- Full-time
As a Manager, Threat Hunting & Incident Response, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 31 mins ago
LH
Tenant Support Worker
Lookout Housing and Health
Duncan, BC
- Internship
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 31 mins ago
I
Project Manager Sr
Insight
Calgary, AB
- Full-time
As Project Manager Sr, you will be responsible for managing, directing and overseeing the operations and administration of assigned projects and programs. We will count on you to provide…
Added 46 mins ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Ottawa, ON
- Full-time
As a Manager, Threat Hunting & Incident Response, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 46 mins ago
E
EQXJP00005574 Technology Program Management Senior Staff_CAN
Equinix
Toronto, ON
- $70 to $80 CAD / hour
- Contract
Oversee the full technology development lifecycle (scope, schedule, change, risk, vendors, and financials).
Added 46 mins ago
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Operations Project Manager
OssKin
Montreal, QC
- Full-time
…software with 3D printing to manufacture solutions that actually change lives - and we're scaling…
Added 1 hour ago
T
Store Manager
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Surrey, BC
- Full-time
As a Store Manager, you'll create a team environment which fosters inclusivity and positive connections. In this role, you'll be responsible for directing and leading the team to achieve…
Added 1 hour ago
PM
Administrative Assistant
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Erickson, MB
- Full-time
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 1 hour ago
LH
Tenant Support Worker
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Courtenay, BC
- Internship
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 1 hour ago
O
Sr. Manager, Product Management
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.
Added 1 hour ago
IH
Coordinator | Medical Administration
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Kelowna, BC
- Full-time
In collaboration with the Manager, Medical Administration, Credentialing & Privileging and Analyst, Medical Affairs, develops and maintains processes to ensure data quality and accuracy…
Added 1 hour ago
O
Sr. Manager, Product Management
OpenText
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- Full-time
OpenText is seeking a Senior Manager of Product Management to lead our multi-tenant OpenText Communications offering, currently represented by Core Communications.
Added 1 hour ago
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North America Regulatory Consultant
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Vancouver, BC
- Full-time
…around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how…
Added 1 hour ago
LH
Tenant Support Worker
Lookout Housing and Health
Duncan, BC
- Internship
Days of rest shall be consecutive. Schedule may change with two weeks’ notice

BMO

Support Service Representative

Toronto, ON, Canada
YNG, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Oct 12, 2026
Experience: Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 8, 2026

Original job description

Application Deadline:

10/11/2026

Address:

250 Yonge Street

Job Family Group:

Customer Shared Services

Responsible for mailroom and transaction processing tasks.

Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Deposit and Payments operations includes (but are not limited to) specialized operations processes and activities related to cheque and electronic transaction processing, lockbox and remote deposit processes, account maintenance and monitoring, etc.

Analyzes data and information to provide insights and recommendations.
Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.
May perform quality control and training.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
Provides accurate and timely processing of service requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies, processes and procedures.
Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.
Follows documented policies and procedures to execute day to day transactions, activities, processes and ensures all Service Level Agreements(SLAs) are met.
Checks and reconciles information and documentation to ensure accuracy and completeness.
Identifies and resolves discrepancies in accordance with standard procedures. Escalates issues, where necessary, as per guidelines.
Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Ability to multi-task in a fast-paced environment.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Support Service Representative is responsible for mailroom tasks, transaction processing, and the administration of retail and commercial deposits. They collaborate with stakeholders to ensure efficient workflows, maintain service level agreements, and provide accurate responses to inquiries.

Requirements

Candidates should have 1–2 years of relevant experience and a post-secondary degree is desirable. Proficiency in MS Office, strong analytical skills, and an understanding of regulatory requirements and risk management are required.

Skills

Transaction processing
Mailroom operations
Data analysis
Problem solving
Quality control
Training
Customer service
Risk management
Regulatory compliance
Prioritization
MS Word
MS Excel
MS PowerPoint
Communication
Collaboration
Organization

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Shared Services
Transaction processing
Mailroom
Retail deposits
Commercial deposits
Service Level Agreements
Quality control
Risk management
Regulatory requirements
Data analysis
Change management
MS Word
MS Excel
MS PowerPoint
Banking operations
Lockbox
Remote deposit
Account maintenance
Reconciliation
Stakeholder management

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