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Added 11 mins ago
WC
Outside Sales Representative - Delta, BC
Wurth Canada
Delta, BC
- $56,000 to $90,000 CAD / year
- Full-time
Promote and utilize an omnichannel sales approach (e-shop, telesales, and solution selling) creating a customer-centric experience for our customers
Added 11 mins ago
R
Production Planner
Raytheon
Midland, ON
- Full-time
Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver…
Added 11 mins ago
FB
Customer Service Representative
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Oakville, ON
- $18 CAD / hour
- Part-time
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Added 11 mins ago
FB
Customer Service Representative
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- $18 CAD / hour
- Part-time
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Added 11 mins ago
FB
Customer Service Representative
Farm Boy Inc.
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- $18 CAD / hour
- Part-time
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Added 11 mins ago
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Customer Service Representative
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- Part-time
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LP
Parking Maintenance - Edmonton, AB
LAZ Parking
AB · Edmonton, AB
- Full-time
Promote a positive customer experience by providing professional, courteous, and timely assistance to airport guests and stakeholders.
Added 11 mins ago
CC
Sales Representative - Facility Services
Cintas Canada
Langley (District), BC · Langley, BC
- Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 11 mins ago
AF
Customer Service Representative
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Brampton, ON
- Full-time
As our operations continue to grow, we are looking for a dependable and detail-oriented Customer Service Representative to join our team.
Added 12 mins ago
YO
Sales Representative
YMCA of Greater Toronto
Toronto, ON
- Full-time
The Sales Representative is part of a team that ensures all key indicators of sales and customer service are met and/or exceeded. The Sales team ensures all members and potential members…
Added 12 mins ago
W
Associate (Lions Gate Private Wealth Counsel)
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- Full-time
1-3 years of experience in wealth management, financial services industry, or customer service.
Added 12 mins ago
TS
Business Development Representative
TD SYNNEX Canada ULC
Mississauga, ON
- Full-time
The Business Development Representative III is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep…
Added 12 mins ago
CB
Territory Manager
Cambridge Brass Inc.
Cambridge, ON
- Full-time
Effectively promote all product specials to the customer.
Added 12 mins ago
RB
Associate Advisor
Royal Bank of Canada
Moncton, NB
- Full-time
Approval as a Registered Representative (RR) with CIRO
Added 12 mins ago
Commercial P&C Associate
Gore Mutual Insurance
Cambridge, ON
…effectively manage claims costs, while providing excellent customer and broker service. This individual will begin in this entry level and be able to move into a higher role with more…
Added 25 mins ago
S
Sales Development Representative - Canada
SWTCH
Canada
- Full-time
2-3 years of experience in sales, business development, and customer management
Added 25 mins ago
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Associate (Lions Gate Private Wealth Counsel)
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- Full-time
1-3 years of experience in wealth management, financial services industry, or customer service.
Added 25 mins ago
I
Seasonal Customer Experience Representative
Indigo
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- $15 CAD / hour
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Share ideas with Leadership Team on how to improve the employee and customer experience
Added 25 mins ago
IS
Sales Development Representative - Managed IT Services
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Markham, ON
- Full-time
Sales Development Representative | Build relationships. Open doors. Shape your future.
Added 25 mins ago
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Home daily Cross Border driver
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London, ON
- Full-time
Must have customer service/delivery experience, Required
Added 25 mins ago
GG
Sales Office Administrator
Great Gulf
Orangeville, ON
- Part-time
Are you reliable, personable, and organized? This role is ideal for someone who enjoys providing excellent customer service, is detail-oriented, and takes pride in creating a welcoming and…
Added 25 mins ago
JG
Outside Regional Sales Representative
Joyful Group Ltd.
Moncton, NB
- Full-time
Outside Regional Sales Representative – Greater Moncton
Added 42 mins ago
CO
Library Service Representative
City of Windsor
Windsor, ON
- Temporary
Must have over six (6) months experience in a customer service environment.
Added 42 mins ago
BI
Business Development Representative
Build It
Mississauga, ON
- Full-time
Experience in construction, commercial construction, architecture, design-build, millwork, commercial real estate, franchising, hospitality, retail, or related B2B services.
Added 42 mins ago
TA
Sales Representative - TELUS Communications
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- Full-time
…Communications through direct residential sales. Build practical sales experience, strengthen your confidence, and grow into bigger opportunities through hands-on training and…

BMO

Support Service Representative

Toronto, ON, Canada
YNG, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Oct 12, 2026
Experience: Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 8, 2026

Original job description

Application Deadline:

10/11/2026

Address:

250 Yonge Street

Job Family Group:

Customer Shared Services

Responsible for mailroom and transaction processing tasks.

Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Deposit and Payments operations includes (but are not limited to) specialized operations processes and activities related to cheque and electronic transaction processing, lockbox and remote deposit processes, account maintenance and monitoring, etc.

Analyzes data and information to provide insights and recommendations.
Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.
May perform quality control and training.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
Provides accurate and timely processing of service requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies, processes and procedures.
Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.
Follows documented policies and procedures to execute day to day transactions, activities, processes and ensures all Service Level Agreements(SLAs) are met.
Checks and reconciles information and documentation to ensure accuracy and completeness.
Identifies and resolves discrepancies in accordance with standard procedures. Escalates issues, where necessary, as per guidelines.
Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Ability to multi-task in a fast-paced environment.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Support Service Representative is responsible for mailroom tasks, transaction processing, and the administration of retail and commercial deposits. They collaborate with stakeholders to ensure efficient workflows, maintain service level agreements, and provide accurate responses to inquiries.

Requirements

Candidates should have 1–2 years of relevant experience and a post-secondary degree is desirable. Proficiency in MS Office, strong analytical skills, and an understanding of regulatory requirements and risk management are required.

Skills

Transaction processing
Mailroom operations
Data analysis
Problem solving
Quality control
Training
Customer service
Risk management
Regulatory compliance
Prioritization
MS Word
MS Excel
MS PowerPoint
Communication
Collaboration
Organization

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Shared Services
Transaction processing
Mailroom
Retail deposits
Commercial deposits
Service Level Agreements
Quality control
Risk management
Regulatory requirements
Data analysis
Change management
MS Word
MS Excel
MS PowerPoint
Banking operations
Lockbox
Remote deposit
Account maintenance
Reconciliation
Stakeholder management

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