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Added 9 mins ago
B
Manager - Programs Management, Strategy, Process & Tools
Bombardier
Montreal, QC
- Full-time
Collaborate with Engineering, Procurement, Methods, Customer Service, Finance, and other stakeholders to identify systemic improvement opportunities and eliminate organizational…
Added 9 mins ago
TS
Store Manager
The Salvation Army in Canada
Saskatoon, SK
- Full-time
Work with Salvation Army agencies to delivery emergency and disaster services as assigned by District Manager
Added 9 mins ago
DH
Night Audit Manager
Delta Hotels and Resorts®
Edmonton, AB
- Full-time
4-year bachelor's degree in Finance and Accounting or related major; no work experience required.
Added 9 mins ago
E
Management Trainee
Enterprise
Cornwall, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 9 mins ago
CR
Office Manager
COGIR Real Estate
Kelowna, BC
- Full-time
…take your experience to the next level? As our next Office Manager, you will be a pivotal member of our Retirement management team focused on handling all the behind-the-scenes activities…
Added 9 mins ago
L
Financial Service Representative - LendDirect Office 1534
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Cambridge, ON
- Full-time
“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help…
Added 9 mins ago
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Senior Audit Manager
PKF ANTARES
Toronto, ON
- Full-time
PKF Antares is looking for a dynamic experienced Senior Audit Manager to join our Toronto Office – Audit team. As a key member of our leadership group, you will oversee complex audit…
Added 9 mins ago
MF
Director Compensation
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Toronto, ON · Greater Toronto Area, ON
- Other
We are currently looking for a Senior Manager or Director, Compensation to join our IGM Human Resources department located in Toronto, Winnipeg or Montreal.
Added 9 mins ago
EH
Management Trainee
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Cornwall, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 9 mins ago
S
Team Lead, Accounts Payable
SECURE
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- Other
Reporting to the Senior Manager, AP & AR, the Team Lead, AP will play a key role within the Finance and Accounting team. This position will provide day-to-day leadership to the Accounts…
Added 9 mins ago
AF
Financial Service Representative - LendDirect Office 1534
Attain Finance
Cambridge, ON
- Full-time
“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help…
Added 24 mins ago
RB
Client Advisor
Royal Bank of Canada
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- Part-time
…environment, you can build a great career with us as a future Account Manager/Banking…
Added 24 mins ago
RB
Client Advisor
Royal Bank of Canada
ON · GREATER SUDBURY / GRAND SUDBURY, Ontario
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 24 mins ago
RB
Senior Manager Operations, Tax Operations
Royal Bank of Canada
Toronto, ON
- Full-time
Added 24 mins ago
RB
Client Advisor
Royal Bank of Canada
Smooth Rock Falls, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 24 mins ago
RB
Manager Operations, Tax Operations
Royal Bank of Canada
Toronto, ON
- Full-time
The primary responsibility for the Manager Tax Operations is to planning, executing, and closing projects within defined scope, timeline, budget, and quality parameters for U.S. tax…
Added 24 mins ago
RB
Principal Enterprise Architect
Royal Bank of Canada
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- Full-time
Minimum of 3 years of experience in leadership roles either as a direct manager or matrix manager leading technical resources.
Added 39 mins ago
AA
Senior Manager, Canadian Tax
ASSA ABLOY Opening Solutions Americas
Toronto, ON · North York, ON
- Full-time
We are seeking an experienced and strategic Senior Manager, Canadian Tax to lead all aspects of Canadian tax compliance, reporting, planning, and controversy management. This role will…
Added 39 mins ago
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Food & Service Innovation Strategic Sourcing Manager
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- Full-time
As the Strategic Sourcing Manager at Real Food for Real Kids, you will shape and execute the strategy behind off-the-shelf food, raw ingredients for RFRK-made recipes and products,…
Added 39 mins ago
TR
Finance Manager - RV Dealership
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- Full-time
This is an incredible opportunity for an experienced Finance Specialist who is passionate about customer service. We are currently seeking an F&I Specialist to join our amazing team. We…
Added 39 mins ago
PM
Sales Manager
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- Full-time
Role Description The Sales Manager is a full-time, on-site role based in the London, Canada Metropolitan Area. This role is responsible for developing and executing sales strategies to grow…
Added 39 mins ago
A
Project Manager III
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On behalf of our public sector client, Affinity is seeking a Project Manager III who will be responsible for leading the design and implementation of complex, cross-functional business…
Added 39 mins ago
HR
Senior Quantity Surveyor - Ontario Line Project
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- Full-time
Ensure the monthly statement issuing, with the Construction Manager, according to the project planning
Added 39 mins ago
CR
restaurant manager
Chuck's Roadhouse Bar & Grill
Ottawa, ON
- Full-time
Added 39 mins ago
VS
Technical Adoption Manager
Vena Solutions
Remote, Canada
- $85,459 to $115,621 CAD / year
- Full-time
- Remote
The Technical Adoption Manager is responsible for driving product adoption, ongoing optimization, and the technical health of Vena’s platform for assigned customers following…

BMO

Support Service Representative

Toronto, ON, Canada
YNG, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Oct 12, 2026
Experience: Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 8, 2026

Original job description

Application Deadline:

10/11/2026

Address:

250 Yonge Street

Job Family Group:

Customer Shared Services

Responsible for mailroom and transaction processing tasks.

Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Deposit and Payments operations includes (but are not limited to) specialized operations processes and activities related to cheque and electronic transaction processing, lockbox and remote deposit processes, account maintenance and monitoring, etc.

Analyzes data and information to provide insights and recommendations.
Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.
May perform quality control and training.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
Provides accurate and timely processing of service requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies, processes and procedures.
Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.
Follows documented policies and procedures to execute day to day transactions, activities, processes and ensures all Service Level Agreements(SLAs) are met.
Checks and reconciles information and documentation to ensure accuracy and completeness.
Identifies and resolves discrepancies in accordance with standard procedures. Escalates issues, where necessary, as per guidelines.
Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Ability to multi-task in a fast-paced environment.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Support Service Representative is responsible for mailroom tasks, transaction processing, and the administration of retail and commercial deposits. They collaborate with stakeholders to ensure efficient workflows, maintain service level agreements, and provide accurate responses to inquiries.

Requirements

Candidates should have 1–2 years of relevant experience and a post-secondary degree is desirable. Proficiency in MS Office, strong analytical skills, and an understanding of regulatory requirements and risk management are required.

Skills

Transaction processing
Mailroom operations
Data analysis
Problem solving
Quality control
Training
Customer service
Risk management
Regulatory compliance
Prioritization
MS Word
MS Excel
MS PowerPoint
Communication
Collaboration
Organization

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Shared Services
Transaction processing
Mailroom
Retail deposits
Commercial deposits
Service Level Agreements
Quality control
Risk management
Regulatory requirements
Data analysis
Change management
MS Word
MS Excel
MS PowerPoint
Banking operations
Lockbox
Remote deposit
Account maintenance
Reconciliation
Stakeholder management

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