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Added 8 mins ago
O
Revenue Enablement Specialist, XDR
Owner.com
Toronto, ON
- Full-time
Experience leading, coaching, or supporting SDR/BDR teams as a manager, senior rep, or enablement partner
Added 8 mins ago
RU
Senior On-Site Service Specialist, Hospitality
Ricoh USA, Inc.
Montreal, QC
- Full-time
The Senior On-Site Svcs Spec - Hospitality is responsible for providing consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of…
Added 8 mins ago
MF
Director Compensation
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
We are currently looking for a Senior Manager or Director, Compensation to join our IGM Human Resources department located in Toronto, Winnipeg or Montreal.
Added 8 mins ago
MT
Senior Manager-Design Engineering
Microchip Technology Inc.
Burnaby, BC · Toronto, ON · Saskatoon, SK · Canada - Burnaby
- Full-time
As a Senior Manager in the CBU Product Development team you will be responsible for the technical leadership of communication semiconductor devices or subsystems. You will oversee the…
Added 23 mins ago
RB
Principal Enterprise Architect
Royal Bank of Canada
Toronto, ON
- Full-time
Applications Architecture, Architectural Modeling, Critical Thinking, Enterprise IT Architecture, Information Technology Consulting, Multi-Level Communication, Platform Architecture,…
Added 38 mins ago
A
Project Manager
Affinity
Vancouver, BC
- Contract
On behalf of our Healthcare Client, Affinity is seeking a Project Manager who has led the technology side of an office relocation, consolidation, new build, or fit-out end to end, including…
Added 38 mins ago
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Project Manager III
Affinity
Richmond, BC
- Contract
On behalf of our public sector client, Affinity is seeking a Project Manager III who will be responsible for leading the design and implementation of complex, cross-functional business…
Added 53 mins ago
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Sr, Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
TD Securities Payments Workflow Technology team is looking for a senior mainframe developer to implement solutions in alignment with the firm’s technology strategy. The team is responsible…
Added 58 mins ago
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General manager - goods production, utilities, transportation and construction
PallayPack
Kirkland, QC
- $40 to $51 CAD / hour
- Full-time
- On-site
Authorize and organize the establishment of major departments and associated senior staff positions
Added 2 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…model. You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the…
Added 2 hours ago
T
Senior Specialized Finance Analyst – TDS Finance Capital and Liquidity Management
TD
Toronto, ON
- Full-time
The Senior Analyst will be responsible for overseeing OSFI Capital reporting processes, providing support and guidance to capital reporting analysts on ongoing monthly reporting…
Added 2 hours ago
Desktop Support Specialist
Amica Senior Lifestyles
Toronto, ON
Bachelor’s degree, college diploma, or equivalent experience in Information Technology, Computer Systems, or a related field.
Added 2 hours ago
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Sales Operations Manager
Kinaxis Inc.
Canada
- Full-time
…Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be…
Added 2 hours ago
Cyber Security Operations and Identity Manager
Pembina Pipeline Corporation
Calgary, AB
Pembina Pipeline Corporation’s Calgary office is actively hiring a Cyber Security Operations and Identity Manager to join the team. Reporting to the Cyber Security and Governance Director…
Added 2 hours ago
K
Manager, Enterprise Tax
KPMG
Kingston, ON
- Full-time
As an Enterprise Tax Manager, you will work closely with Partners and senior tax professionals to deliver planning and compliance solutions for privately owned businesses and their owners.…
Added 2 hours ago
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Support Service Representative
BMO
Toronto, ON · YNG
- Full-time
May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.
Added 2 hours ago
QP
Operations Manager
QuadReal Property Group
Mississauga, ON
- Full-time
As the Operations Manager of the Industrial East Portfolio, you will oversee daily building operations and technical service delivery across a large network of industrial properties and…
Added 2 hours ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Advertised as: Elevated Support Senior Specialist
Added 2 hours ago
GD
Supply Chain Manager Procurement and Supplier Quality
General Dynamics Missions System International
Ottawa, ON
- Full-time
We are hiring a Supply Chain Manager to lead Procurement and Supplier Quality activities in support of manufacturing, programs, and broader business objectives. You will lead a team of…
Added 2 hours ago
BH
Sr. Engineer - P&C Asset Management
BC Hydro
Burnaby, BC
- Full-time
The successful candidate will report to the Manager, P&C/Tel Strategy and Standards and join the Protection & Control (P&C) Asset Management team as a Senior Engineer. The P&C Asset…
Added 2 hours ago
P
Capital Markets and Accounting Advisory Services, Manager
PwC
Vancouver, BC
- Full-time
…transactions, and you’ll have significant interaction with senior company management, bankers, lawyers and other…
Added 2 hours ago
T
Business Insights Analyst II
TD
Toronto, ON · Montreal, QC
- Full-time
Mentor and support team growth, sharing technical knowledge and business insight to uplift team capability as a senior member of the team
Added 2 hours ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON · Toronto, ON
- Full-time
…enterprise applications and services. This role operates within the Technology Operations team with primary accountability for Incident Management, Change Management, Problem Management,…
Added 3 hours ago
GD
Supply Chain Manager Procurement and Supplier Quality
General Dynamics Mission Systems–Canada
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
We are hiring a Supply Chain Manager to lead Procurement and Supplier Quality activities in support of manufacturing, programs, and broader business objectives. You will lead a team of…
Added 3 hours ago
IS
Operations Manager
InVision Staffing Services Inc.
Concord, ON
- $130,000 to $150,000 CAD / year
- Full-time
InVision is a Professional Recruitment Firm involved in Engineering, Industrial/Skilled Trades, Information Technology and Professional Services within Canada and the U.S. We have a…

BMO

Support Service Representative

Toronto, ON, Canada
YNG, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Oct 12, 2026
Experience: Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 8, 2026

Original job description

Application Deadline:

10/11/2026

Address:

250 Yonge Street

Job Family Group:

Customer Shared Services

Responsible for mailroom and transaction processing tasks.

Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Deposit and Payments operations includes (but are not limited to) specialized operations processes and activities related to cheque and electronic transaction processing, lockbox and remote deposit processes, account maintenance and monitoring, etc.

Analyzes data and information to provide insights and recommendations.
Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.
May perform quality control and training.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
Provides accurate and timely processing of service requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies, processes and procedures.
Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.
Follows documented policies and procedures to execute day to day transactions, activities, processes and ensures all Service Level Agreements(SLAs) are met.
Checks and reconciles information and documentation to ensure accuracy and completeness.
Identifies and resolves discrepancies in accordance with standard procedures. Escalates issues, where necessary, as per guidelines.
Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Ability to multi-task in a fast-paced environment.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Support Service Representative is responsible for mailroom tasks, transaction processing, and the administration of retail and commercial deposits. They collaborate with stakeholders to ensure efficient workflows, maintain service level agreements, and provide accurate responses to inquiries.

Requirements

Candidates should have 1–2 years of relevant experience and a post-secondary degree is desirable. Proficiency in MS Office, strong analytical skills, and an understanding of regulatory requirements and risk management are required.

Skills

Transaction processing
Mailroom operations
Data analysis
Problem solving
Quality control
Training
Customer service
Risk management
Regulatory compliance
Prioritization
MS Word
MS Excel
MS PowerPoint
Communication
Collaboration
Organization

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Shared Services
Transaction processing
Mailroom
Retail deposits
Commercial deposits
Service Level Agreements
Quality control
Risk management
Regulatory requirements
Data analysis
Change management
MS Word
MS Excel
MS PowerPoint
Banking operations
Lockbox
Remote deposit
Account maintenance
Reconciliation
Stakeholder management

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