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Added 8 mins ago
Transaction Services, Manager
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Full-time
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BMS Group

Surety and Commercial Account Manager

Ottawa, ON, Canada

Pay: Pay: $110,000 per annum
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Applications open in a new tab.

Original job description

About BMS Group

BMS is a dynamic, independent, global broker established in 1980, delivering specialist insurance, reinsurance, and capital markets advisory services. We are a global brand with offices located across the US, Canada, Latin America, Australia, Europe and Asia with both a strong, local focus and understanding of market needs.

Our teams are respected globally for their specialist market knowledge, intelligent analysis and insight. Our people strive to be ‘the best in class’ and with an innovative approach and their entrepreneurial thinking, our clients truly benefit from better solutions to policy development and placement.

Being independent makes a key difference to our clients, giving our brokers the freedom to deliver the best solutions, tailored to meet their business needs. Coupled with our collaborative team approach, single platform worldwide and renowned personal service, we are the independent broker of choice.

Summary of Position

The Commercial Account Manager will be responsible to deliver the strategic vision of the brokerage through the implementation and management of sound operational practices and giving excellent customer service while upholding high service standards.

Primarily responsible for the management and servicing of commercial clients, retention of renewal business, supporting of new business while working with the collaboration of an Account Executive.

Key Responsibilities & Accountabilities

Service Construction and Commercial Realty Book of Business
Ensure Account Executive are kept abreast of any potential issues or concerns related to a client or prospect
Coordinate and communicate with Account Executive to develop a strategy for renewals and new business
Analyze client coverage, exposures and loss experience to determine risk requirements and any gaps in coverage and communicate with the Account Executive and client accordingly.
Respond to client requests and inquiries in a timely and professional manner
Ensure broker management system is kept up to date by attaching all correspondence and communications, populating vehicle schedules, realty schedules, mailing addresses, client contact information, named insured’s and setting up new policies etc.
Request and process endorsements and review for accuracy
Assist Account Executive with new business by preparing and processing new business including submissions, applications, proposals, comparison charts, spreadsheets, binders, certificates of insurance, liability slips, invoicing, preparing premium finance contracts, client letters, letters of authorizations
Prepare and process renewal business including remarketing submissions, proposals, presentations, comparison spreadsheets, binders, summaries, and certificates of insurance.
Keep Abeyances up to date, follow up on endorsements, statement of values, outstanding information, applications as required
Periodic in-person and virtual meetings with clients, insurance companies and colleagues
Process cancellations and requesting refund cheques
Gather information requested by the underwriters for new and renewal business and providing guidance and assistance in the completion of applications as necessary (auto applications)
Negotiate and secure the most appropriate coverage and premium based upon client needs and availability in the marketplace for both new and renewal business.
Ensure the quality and accuracy of insurance policies/ endorsements received from insurance companies
Report new claims and follow through to make sure everything is being handled appropriately to the client’s satisfaction (in conjunction with Account Executive) which may include follow-ups with the Adjusters
Build and maintain excellent relationships with insurance company underwriters, MGA’s, lawyers etc.
Ensure that the Continued Education Hours for RIBO are up to date for each term
Keep abreast of new products or offerings by insurance companies
Contribute to team success by consistently leveraging knowledge and sharing best practices
Working collaboratively with the commercial team with a focus on delivering the strategic goals/ vision of the brokerage
Special projects as may arise or assigned by management
Handle all Surety deployment – review tender, negotiate with Insurance Companies, prepare Bid Bonds, Finals Bonds, Transact, Renewal preparations and when required; contact tender holders to confirm requests.

What we’re looking for

Client facing & customer focused with excellent interpersonal & written communication skills.
Ability to perform effectively to tight deadlines with good personal organisation & time management skills.
Anticipates problems in advance & makes contingencies
Excellent attention to detail & ability to plan meticulously.
Personally demonstrate the five BMS values and ensure that team members are aligned with these:
We put clients first
We work as one
We find a way
We sweat the details
We take ownership

What’s in it for me?

Competitive compensation package, including comprehensive medical and dental benefits, generous vacation allowance, competitive salary, and opportunities for employer-sponsored training and education
Job Type: Full-time, Permanent
Pay: $110,000 per annum
Schedule: Monday to Friday
Work Location: Ottawa, Canada (hybrid)
Job Type: Full-time

Through our Diversity, Equality and Inclusion (DEI) vision, we are committed to ‘building a culture of belonging for all, valuing diverse perspectives and embracing authenticity.’ As such, we have created our ‘BMS Together’ programme, with dedicated training, collaborative committees and intentional partnerships. In support of our ESG vision, we offer two additional paid days each year to take part in charitable work.

BMS offers flexible and hybrid working policies and we’re happy to discuss options with you upon application. Please let our team know if you require any adjustments to support you through the application process.

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More about this job

Responsibilities

Manage and service a book of construction and commercial realty business, focusing on client retention and renewal strategies. Handle all surety deployment, including negotiating with insurance companies and preparing various bond types.

Requirements

Seeking a customer-focused professional with excellent communication skills and the ability to meet tight deadlines. Candidates must demonstrate strong organizational skills and a commitment to the company's core values.

Skills

Account Management
Surety Bonds
Commercial Insurance
Risk Analysis
Underwriting Negotiation
Policy Development
Renewal Management
Broker Management Systems
Time Management
Written Communication
Interpersonal Skills
Attention To Detail
Strategic Planning
Claims Reporting
Market Analysis

Benefits

Medical Benefits
Dental Benefits
Vacation Allowance
Employer-sponsored Training and Education
Paid Days for Charitable Work

Visa sponsorship

Not detected in the job text

Keywords

Surety
Commercial Insurance
RIBO
Bid Bonds
Finals Bonds
Underwriting
MGA
Brokerage
Risk Management
Insurance Policies
Endorsements
Liability Slips
Premium Finance
Certificates Of Insurance
Remarketing
Construction Insurance
Commercial Realty
Account Executive
Client Retention
ESG

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