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Added 45 mins ago
IF
Business Development Manager – Enterprise Fleet Solutions / Gestionnaire du développement des affaires – Solutions de flotte d’entreprise
Impact Fulfillment Services
Montreal, QC
- Full-time
Faire partie d’une équipe solide et collaborative au Québec , reconnue pour l’excellence de son service
Added 45 mins ago
IF
Customer Development Manager FMS
Impact Fulfillment Services
Montreal, QC
- Full-time
…vous permet de jouer un rôle clé en nous aidant à offrir un service de la meilleure qualité à nos clients et peut vous mettre sur la voie d’une longue et enrichissante carrière en gestion…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Gabriel-de-Brandon, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 1 hour ago
NM
Parts Lead
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 1 hour ago
NM
Parts Lead
Nelson Motors and Equipment
Redvers, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 2 hours ago
BM
Race Administrator - Winter - Full/Part-Time
Blue Mountain Resort
The Blue Mountains, ON
- Part-time
…closely with the other Race Administrator, Supervisors and the Manager of Race, Head Coach. The Race Administrator will also be the point of sale representative for Race and Freestyle…
Added 2 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Winnipeg, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Winnipeg, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
- Full-time
…training so they can confidently provide excellent customer service to our customers every time they…
Added 2 hours ago
DT
Assistant Manager I
Dollar Tree Stores
Winnipeg, MB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 2 hours ago
A&
Manager - Transaction Advisory Canada - Performance Improvement
Alvarez & Marsal
Toronto, ON
- Full-time
…Maximize Value From Transactions. Our Professionals Are Aligned By Service Line, Enabling Deep Functional Expertise And Tailored Solutions That Address Each Client’s Unique Business…
Added 3 hours ago
S
Prepared Foods - Manager Home Meal Replacement
Sobeys
Saskatoon, SK
- Full-time
The Home Meal Replacement and A La Carte Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the…
Added 3 hours ago
A
Third Key Holder Visual
Ardene
Red Deer, AB
- Part-time
Overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
Added 3 hours ago
MR
Merchandiser
Match Retail
Saint John, NB
- Contract
At Match Retail, we power big brands across Canada through top-tier merchandising, sales, and branded retail programs. We’re a certified Great Place to Work®, and we’re growing fast - now’s…
Added 3 hours ago
MR
Merchandiser
Match Retail
Red Deer, AB
- Contract
At Match Retail, we power big brands across Canada through top-tier merchandising, sales, and branded retail programs. We’re a certified Great Place to Work®, and we’re growing fast - now’s…
Added 3 hours ago
S
Produce - Clerk Produce
Sobeys
Saskatoon, SK
- Full-time
Demonstrates superior customer service in accordance with Safeway’s programs
Added 3 hours ago
SC
Produce Clerk
Safeway Canada
Terrace, BC
- Full-time
As a customer yourself, you know how important helpful service is. The impression shoppers get at the front end of the store is key to building customer loyalty. So too is maintaining a…
Added 3 hours ago
L
Assistant Manager
LensCrafters
Toronto, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 4 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 4 hours ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and…
Added 4 hours ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 4 hours ago
PC
National Account Manager
PIP Canada
Mississauga, ON
- Full-time
It is with this view and vision that we are currently seeking a National Accounts Manager (NAM). The NAM is a high-impact sales leader responsible for driving growth and profitability…
Added 4 hours ago
Produce Clerk
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Terrace, BC
As a customer yourself, you know how important helpful service is. The impression shoppers get at the front end of the store is key to building customer loyalty. So too is maintaining a…
Added 5 hours ago
HR
Beauty Advisor - Aesop
Holt Renfrew
Toronto, ON
- Part-time
…lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume…
Added 5 hours ago
WP
Manager, Parking and Commercial Operations
Westerner Park
Red Deer, AB
- Full-time
Reporting to the Chief Executive Officer (CEO), the Manager is accountable for revenue generation and profitability, customer experience, service delivery, staffing, systems, and continuous…

BNV Recruiting

Senior Account Manager

Toronto, ON, Canada
Scarborough, ON, Canada

On-site

$70,000 to $90,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $70,000 to $90,000 CAD / year
Job type: Full-time
Workplace: On-site
Experience: 6+ years of experience in account management, program management, client strategy, commercial operations, or a related field.
Posting language: English
Posted: Sep 28, 2026

Original job description

Account Manager – Contract Manufacturing & CPG

Location: Greater Toronto Area, ON

Work Arrangement: On-site

We are seeking a high-impact Account Manager to lead strategic account growth, client retention, and operational excellence across a portfolio of clients within the healthcare and consumer packaged goods (CPG) sectors.

This is a highly visible role for an experienced account or program management professional who can combine commercial relationship management, supply chain coordination, operational problem-solving, and business growth.

The successful candidate will serve as a key point of contact for assigned clients, managing projects from quotation through delivery while building long-term partnerships and identifying opportunities for expanded business.

This is an excellent opportunity to make a meaningful impact on client relationships, operational performance, and business growth.

Key Responsibilities

Strategic Account Management

Own relationships and growth plans for assigned healthcare and CPG clients.
Identify opportunities for volume growth, SKU expansion, automation, and cost optimization.
Support client business reviews, focusing on performance, risks, opportunities, and growth initiatives.
Develop long-term account strategies aligned with client supply chain and commercialization objectives.

Client Retention & Operational Excellence

Support onboarding of new clients and program transitions when required.
Monitor key performance indicators including service levels, OTIF, quality, and production adherence.
Coordinate cross-functional resolution of supply disruptions, material shortages, production delays, and other operational issues.
Conduct gap analyses and drive corrective actions to protect client relationships, service levels, and margins.
Manage projects and timelines from quotation through successful deliver.

Supply Chain & Cost Optimization

Coordinate with suppliers and internal teams to ensure timely availability of materials.
Support vendor performance management and continuous improvement initiatives.
Identify opportunities for material standardization, automation compatibility, and cost efficiencies.
Work cross-functionally to improve service levels, supply continuity, quality, and cost competitiveness.

Qualifications

6+ years of experience in account management, program management, client strategy, commercial operations, or a related field.
Experience in contract manufacturing, healthcare, pharmaceuticals, or CPG is an asset.
Strong interpersonal and communication skills with the ability to work effectively with clients, vendors, and internal teams.
Strong sense of urgency and exceptional attention to detail.
Proven analytical, problem-solving, and project management skills.
Proficiency with SAP, Microsoft Office, and AI-enabled business tools.
Ability to work independently with minimal supervision and take ownership of priorities.
Highly organized with the ability to manage multiple projects, stakeholders, and deadlines simultaneously.

Core Competencies

Strategic Account Growth
Client Relationship Management
Operational & Supply Chain Knowledge
Material Management
Continuous Improvement
Problem Solving
Cross-Functional Leadership
Commercial & Financial Acumen

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More about this job

Responsibilities

Manage strategic healthcare and CPG client relationships, retention, and growth, including identifying opportunities for expanded business and supporting client reviews. Coordinate projects from quotation through delivery, monitor operational performance, and work with suppliers and internal teams to resolve issues and improve service, quality, supply continuity, and cost efficiency.

Requirements

Requires at least six years of experience in account management, program management, client strategy, commercial operations, or a related field; experience in contract manufacturing, healthcare, pharmaceuticals, or CPG is an asset. Candidates should bring strong communication, analytical, problem-solving, and project management skills, proficiency with SAP and Microsoft Office, and the ability to manage multiple priorities independently.

Skills

Strategic Account Growth
Operational Excellence
Supply Chain Coordination
Material Management
Project Management
Problem Solving
Cross-Functional Leadership
Commercial Acumen
Financial Acumen
Continuous Improvement
Vendor Performance Management
Cost Optimization
KPI Monitoring
SAP
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Strategic Account Growth
Client Retention
Healthcare
Consumer Packaged Goods
Contract Manufacturing
Supply Chain
Commercial Operations
Program Management
Project Management
Client Business Reviews
Key Performance Indicators
Service Levels
OTIF
Quality
Production Adherence
Corrective Actions
Material Shortages
Vendor Performance Management
Material Standardization
Automation
Cost Optimization
SAP
Microsoft Office
AI-Enabled Business Tools

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