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Added 4 mins ago
Quality Control Senior Specialist
OSL Retail Services Inc
Mississauga, ON
Other
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Added 33 mins ago
B2B/Trade Marketing Expert, Americas
Lovehoney Group
Ottawa, ON
…Lovehoney Group. Partnering directly with the B2B Marketing Manager your focus will be on B2B Trade Marketing, Tradeshow and Event planning, and Brand Management and Sales Enablement. In…
Added 33 mins ago
Bilingual Associate Property Manager (ENG/FR)
BGIS
Gatineau, QC
Full-time
Reporting to the Property Manager, you will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop, administer and submit regular…
Added 47 mins ago
Training and Development Manager
LISI AEROSPACE NORTH AMERICA
Dorval, QC
Full-time
As a Training and Development Manager, you will design, implement, and oversee training programs that enhance our employees' skills and knowledge. This role is crucial in ensuring that our…
Added 3 hours ago
Lifestyle Manager (Maternity Coverage - 18 Months)
Fairmont Hotels & Resorts
Jasper, AB
Temporary
Manage event-related finances, including budgeting, expense tracking, purchase coordination, invoice processing, and vendor payments, ensuring responsible financial management and adherence…
Added 4 hours ago
Retail Assistant Store Manager-Toronto Premium Outlets
Bath & Body Works
Hornby, ON
$26.25 to $32.95 USD / hour
Full-time
Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance…
Added 4 hours ago
Auto Sales Consultant - Volkswagen
The Jim Pattison Auto Group
Surrey, BC
This role reports to the Sales Manager of the dealership.
Added 5 hours ago
Facilities Coordinator
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
Other
…Facilities, Business & Client Services Department, reporting to the Manager, Facilities, Business & Client Services. This role requires a candidate who has experience in a facilities and…
Added 5 hours ago
Manager, Marketing & Communications
Take a Hike Foundation
Vancouver, BC
Full-time
Take a Hike Foundation is seeking a Marketing & Communications Manager to become part of our Development Team. We are looking for a seasoned and skilled marketer and digital media expert to…
Added 6 hours ago
Head of Legal & Compliance
Mecka
Richmond Hill, ON
$150,000 to $175,000 CAD / year
Full-time
Internal governance: Create usable policies for data access, vendor handling, employee access, customer data, deployment data, and audit readiness.
Added 6 hours ago
Procurement Specialist
Recycle Track Systems
Richmond, BC
Full-time
We are seeking a detail-oriented procurement professional to support the Procurement & Vendor Partnerships team. This role manages vendor contracts, supports sourcing and RFP activities,…
Added 8 hours ago
Claims Representative - Workers Compensation | Ontario, California
Sedgwick
ON · Ontario, Canada
Full-time
Coordinates vendor referrals for additional investigation and/or litigation management.
Added 8 hours ago
People Experience Manager
Ecolab Inc.
Calgary, AB
Full-time
Manage program budgets, vendor relationships, event logistics, and operational planning to ensure high-quality execution.
Added 8 hours ago
IT Project Manager
TEKsystems
Toronto, ON
Contract
Our client is looking for an experienced IT Project Manager to support the PMO, managing a variety of systems-related projects across the organization. This individual will be responsible…
Added 9 hours ago
Project Manager (Industrial & Logistics)
Turner & Townsend
Toronto, ON
Full-time
You are a proactive and commercially minded Project Manager with 4 - 7 years of experience delivering industrial, logistics, manufacturing, warehousing, distribution center or…
Added 9 hours ago
Senior Manager, Organic Growth
Mistplay
Toronto, ON
$120,000 to $165,000 CAD / year
Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 9 hours ago
Manager, Business Applications
SaskEnergy
Regina, SK
Full-time
SaskEnergy is seeking a qualified and motivated individual to join our team. The Manager, Business Applications, provides leadership for a defined portfolio of applications, overseeing a…
Added 10 hours ago
Manager, Customer Experience
Sysco
Winnipeg, MB · Sysco Winnipeg
Full-time
The Customer Experience Manager at Sysco is a highly strategic and influential role, providing expert-level analytical leadership and driving significant impact on the company's customer…
Added 10 hours ago
Senior Manager, Corporate Card Vendor Programs
Royal Bank of Canada
Toronto, ON
Full-time
Own and optimize RBC's corporate card program portfolio globally, spanning Purchasing Cards, Ghost Cards, and corporate credit programs. Partner with leading card vendors and ensure…
Added 10 hours ago
Project Manager (Corporate Occupier)
Turner & Townsend
Toronto, ON
Full-time
You are an experienced Project Manager with a minimum of 4 - 7 years post-graduate experience looking for the next step or are currently undertaking a similar role in a similar environment
Added 10 hours ago
Retail Assistant Store Manager-GALERIES DE LA CAPITALE
Bath & Body Works
Quebec, QC
$27.25 to $34.25 USD / hour
Full-time
Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance…
Added 10 hours ago
Assistant Manager, Operations | Pacific Centre
lululemon
Vancouver, BC
Full-time
The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant…
Added 11 hours ago
Merchandising Associate Part Time - OAKVILLE BURLOAK
The Home Depot Canada
Oakville, ON
Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 11 hours ago
Merchandising Associate Part Time - SARNIA
The Home Depot Canada
Sarnia, ON
Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 11 hours ago
Security & Life Safety Manager
CBRE
Toronto, ON
Full-time
The Security & Life Safety Manager is responsible for the strategic leadership, operational oversight, and continuous enhancement of all security, emergency preparedness, and life safety…

BNV Recruiting

Senior Account Manager

Toronto, ON, Canada
Scarborough, ON, Canada

Pay: $70,000 to $90,000 CAD / year
Job type: Full-time
Workplace: On-site
Apply by: Oct 28, 2026
Experience: 6+ years of experience in account management, program management, client strategy, commercial operations, or a related field.
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

Account Manager – Contract Manufacturing & CPG

Location: Greater Toronto Area, ON

Work Arrangement: On-site

We are seeking a high-impact Account Manager to lead strategic account growth, client retention, and operational excellence across a portfolio of clients within the healthcare and consumer packaged goods (CPG) sectors.

This is a highly visible role for an experienced account or program management professional who can combine commercial relationship management, supply chain coordination, operational problem-solving, and business growth.

The successful candidate will serve as a key point of contact for assigned clients, managing projects from quotation through delivery while building long-term partnerships and identifying opportunities for expanded business.

This is an excellent opportunity to make a meaningful impact on client relationships, operational performance, and business growth.

Key Responsibilities

Strategic Account Management

Own relationships and growth plans for assigned healthcare and CPG clients.
Identify opportunities for volume growth, SKU expansion, automation, and cost optimization.
Support client business reviews, focusing on performance, risks, opportunities, and growth initiatives.
Develop long-term account strategies aligned with client supply chain and commercialization objectives.

Client Retention & Operational Excellence

Support onboarding of new clients and program transitions when required.
Monitor key performance indicators including service levels, OTIF, quality, and production adherence.
Coordinate cross-functional resolution of supply disruptions, material shortages, production delays, and other operational issues.
Conduct gap analyses and drive corrective actions to protect client relationships, service levels, and margins.
Manage projects and timelines from quotation through successful deliver.

Supply Chain & Cost Optimization

Coordinate with suppliers and internal teams to ensure timely availability of materials.
Support vendor performance management and continuous improvement initiatives.
Identify opportunities for material standardization, automation compatibility, and cost efficiencies.
Work cross-functionally to improve service levels, supply continuity, quality, and cost competitiveness.

Qualifications

6+ years of experience in account management, program management, client strategy, commercial operations, or a related field.
Experience in contract manufacturing, healthcare, pharmaceuticals, or CPG is an asset.
Strong interpersonal and communication skills with the ability to work effectively with clients, vendors, and internal teams.
Strong sense of urgency and exceptional attention to detail.
Proven analytical, problem-solving, and project management skills.
Proficiency with SAP, Microsoft Office, and AI-enabled business tools.
Ability to work independently with minimal supervision and take ownership of priorities.
Highly organized with the ability to manage multiple projects, stakeholders, and deadlines simultaneously.

Core Competencies

Strategic Account Growth
Client Relationship Management
Operational & Supply Chain Knowledge
Material Management
Continuous Improvement
Problem Solving
Cross-Functional Leadership
Commercial & Financial Acumen

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More about this job

Responsibilities

Manage strategic healthcare and CPG client relationships, retention, and growth, including identifying opportunities for expanded business and supporting client reviews. Coordinate projects from quotation through delivery, monitor operational performance, and work with suppliers and internal teams to resolve issues and improve service, quality, supply continuity, and cost efficiency.

Requirements

Requires at least six years of experience in account management, program management, client strategy, commercial operations, or a related field; experience in contract manufacturing, healthcare, pharmaceuticals, or CPG is an asset. Candidates should bring strong communication, analytical, problem-solving, and project management skills, proficiency with SAP and Microsoft Office, and the ability to manage multiple priorities independently.

Skills

Strategic Account Growth
Operational Excellence
Supply Chain Coordination
Material Management
Project Management
Problem Solving
Cross-Functional Leadership
Commercial Acumen
Financial Acumen
Continuous Improvement
Vendor Performance Management
Cost Optimization
KPI Monitoring
SAP
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Strategic Account Growth
Client Retention
Healthcare
Consumer Packaged Goods
Contract Manufacturing
Supply Chain
Commercial Operations
Program Management
Project Management
Client Business Reviews
Key Performance Indicators
Service Levels
OTIF
Quality
Production Adherence
Corrective Actions
Material Shortages
Vendor Performance Management
Material Standardization
Automation
Cost Optimization
SAP
Microsoft Office
AI-Enabled Business Tools

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