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M
Summer Intern 2027 - Software Engineering
Manulife
Waterloo, ON
- Full-time
The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.…
Added 1 min ago
Superintendent, nuclear steam supply components
Kiewit
Oshawa, ON · ON · Darlington, ON
…multiple scopes of work in compliance with the contract and the job cost estimate and ensure all the work is completed safely to acceptable standards of quality and…
Added 1 min ago
Scheduler - Nuclear
Kiewit
Oakville, ON · ON · Darlington, ON
Openings are to fill both existing vacancies and newly created positions
Added 1 min ago
G
Global Clinical Study Delivery Graduate Program, Canada, 2027
GSK
Mississauga, ON
- Full-time
…You’ll also develop technical expertise through valuable on-the-job…
Added 1 min ago
Postal Clerk - Retail and Operations
Canada Post - Postes Canada
Montmagny, QC
Added 1 min ago
Post Office Assistant - Term
Canada Post - Postes Canada
Kaleden, BC
Added 1 min ago
Postal Clerk - Retail and Operations
Canada Post - Postes Canada
Prescott, ON
Added 1 min ago
Postal Clerk - Retail and Operations
Canada Post - Postes Canada
North Glengarry, ON · Alexandria, ON
Added 1 min ago
Post Office Assistant - Term
Canada Post - Postes Canada
Errington, BC
Added 1 min ago
Post Office Assistant - Term
Canada Post - Postes Canada
Lac la Biche, AB
Added 1 min ago
Postmaster - Premises provided by Postmaster (Group Office) RVSGA10 (89115875)
Canada Post - Postes Canada
Ocean Falls, BC
Added 1 min ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Cornwall, ON
Extensive classroom and on-the-job training about your duties and safety on the job
Added 1 min ago
Post Office Assistant - KUUJJUAQ
Canada Post - Postes Canada
Kuujjuaq, QC
Added 1 min ago
Health Compliance Officer
Government of Alberta
Red Deer, AB
The Job Description is provided for further details on this position.
Added 1 min ago
YO
Administrative Agent (E&C)
YMCA of Greater Toronto
Pickering, ON
- Full-time
If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.
Added 9 mins ago
Field Engineer / Coordinator (Mechanical)
Kiewit
Toronto, ON · Oakville, ON · ON · Darlington, ON
Openings are to fill both existing vacancies and newly created positions
Added 9 mins ago
Rural and Suburban Mail Carrier, On-call Relief-MISSISSAUGA LCD 3
Canada Post - Postes Canada
Mississauga, ON
…installation). Other Canada Post employees may apply for RSMC job opportunities that are advertised on the www.canadapost.ca/careers external…
Added 9 mins ago
Postal Clerk (Nightshift 11pm to 7 am)
Canada Post - Postes Canada
Quebec, QC
…actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources…
Added 9 mins ago
Postal Clerk - Retail and Operations
Canada Post - Postes Canada
Perth, ON
…actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources…
Added 9 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
QC · Rollet, QC
Added 9 mins ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Montmagny, QC
Extensive classroom and on-the-job training about your duties and safety on the job
Added 9 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Chisasibi, QC
…actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources…
Added 9 mins ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Leamington, ON
Extensive classroom and on-the-job training about your duties and safety on the job
Added 9 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Landrienne, QC
Added 9 mins ago
Executive Director, Engagement and Partnerships
Government of Alberta
Calgary, AB
Job Title: Executive Director, Engagement and Partnerships

Boardwalk

Customer Care Manager

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Description

Posted Monday, September 28, 2026 at 6:00 a.m.

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

Competitive wages
Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
Profit-sharing
Flexible group medical and dental
Fitness and Wellness reimbursement
Training and Development allowance
Group RRSP matching
Up to 20% rental discounts, and more!

We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from you!

___________________________________________________________

Responsibilities

Supervise and Direct Site Staff (Landscaper, Maintenance, Cleaning, Security and Customer Care Associates)
Liaise with HR to fill job vacancies
Conduct final interviews for new site Associates
Complete orientations for new hires on site, orient all staff with occupational health and safety polices, complete forms as necessary.
Conduct required performance reviews, conduct regular meetings with staff as required.
Reward, encourage, and motivate staff. Manage disciplinary action as required.
Schedule work shifts; approve overtime. Review and verify staff hours worked for payroll.
Ensure Quality of building interiors and exteriors. Conduct Site visits and inspect suites between residents.
Prepare for quarterly “Vice President of Quality Control Inspections”.
Control Inventory for building operations. Oversee ordering of parts and supplies by site. Ensure site has all supplies to run appropriately. Oversee administration of inventory.
Coordinate advertising as required
Analyze current market conditions and make recommendations accordingly (rental rate, pay scale, etc.)
Ensure appropriate, ongoing building administration. Maintain weekly spreadsheets. Regulate specific and overall site costs. Review building operation checklists and update building statistics on an ongoing basis.
Develop professional relations with Tenants. Respond in a timely fashion to tenant concerns, questions, etc.
Coordinate default administration.
Update Leaders on an on-going basis. Communicate in a timely fashion through telephone and email.
Conduct Financial Analysis. Monitor spending and revenues. Prepare budgets. Analyze financial statements for buildings. Conduct appropriate market research.
Is responsible to ensure health & safety is an integral part of our daily operations including providing an example for others by always directing and performing work in a safe manner, conducting inspections for unsafe acts and conditions and ensure prompt corrective action, holding regular safety meetings to review safety conditions and general safety policies and participating in the investigation all workplace incidents.
Complete all required administration for the position on a tablet

Experience And Educational Requirements

Previous Leadership experience an asset
Property Management Experience an asset
Post-secondary education required

Technical Requirements

Advanced computer skills; Excel, Word and other Office 365 functions
Ability to learn internal systems
Familiarity with computer tablets is an asset

Non-Technical Requirements

Excellent leadership and motivational skills
Dedicated to building better communities for all our Customers and surrounding communities
Strong commitment to providing excellent customer service to fellow associates
Ability to handle sensitive information and maintain utmost confidentiality at all times
Proven analytical skills
Excellent listening and telephone skills
Effective organizational and planning skills
Ability to work independently and with other associates in a team environment
Ability to multi-task and prioritize (excellent time-management skills)
Demonstrate a positive attitude, enthusiasm and assertiveness
Willingness to complete rotating on-call shift as scheduled

Posting for bwalk.com

___________________________________________________________

Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.

Apply About employer

More about this job

Responsibilities

Lead and supervise site staff, manage hiring and performance, and oversee building quality, inventory, administration, and tenant relations. Monitor site finances, prepare budgets and analyses, ensure health and safety practices, and complete required administrative tasks.

Requirements

Post-secondary education is required; previous leadership experience and property management experience are assets. Candidates should have advanced computer skills, strong leadership and customer service abilities, analytical and organizational skills, confidentiality, and willingness to participate in a rotating on-call shift.

Skills

Leadership
Staff Supervision
Property Management
Customer Service
Financial Analysis
Budgeting
Market Research
Inventory Management
Health and Safety
Performance Management
Conflict Resolution
Microsoft Excel
Microsoft Word
Office 365
Communication
Time Management

Benefits

Competitive Wages
On-Demand Pay
Profit-Sharing
Medical Insurance
Dental Insurance
Fitness and Wellness Reimbursement
Training and Development Allowance
Group RRSP Matching
Rental Discounts

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Customer Care
Site Operations
Staff Supervision
Hiring
Employee Orientation
Performance Reviews
Scheduling
Payroll
Building Inspections
Inventory Control
Advertising
Market Analysis
Tenant Relations
Default Administration
Financial Analysis
Budget Preparation
Financial Statements
Health and Safety
Incident Investigation
Microsoft Excel
Microsoft Word
Office 365
Computer Tablets
On-Call Shift
Real Estate

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