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Added 10 mins ago
TU
Aux. Animal Care Technician
The University of British Columbia
Kelowna, BC
- $27.69 to $31.75 CAD / hour
- Part-time
and/or Facility Operations Manager any observations of facility users not following approved
Added 10 mins ago
K
Warehouse Team Lead
Kaycan
Ottawa, ON
- Full-time
Reporting to the Branch Operations Manager, the Warehouse Team Lead will supervise warehouse collaborators and lead by example towards the achievement of goals through coaching, training…
Added 10 mins ago
MA
Library Resources and Access Manager
Mount Allison University
Sackville, NB
- Full-time
Oversee print and electronic resource acquisitions staff and operations, ensuring adherence to established procedures that facilitate efficient processes, responsible financial practices,…
Added 25 mins ago
RT
Information Technology Product Manager
Rang Technologies Inc
Toronto, ON
- Contract
Manage platform operations: ticket resolution within SLAs, ongoing maintenance, platform governance, and adherence to corporate policies.
Added 25 mins ago
CH
Winter 2026/27 - Massage Practitioner
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized…
Added 25 mins ago
PG
Facility Manager – Grenfell, SK
Paterson Grain
Grenfell, SK
- Full-time
We are currently seeking a dynamic, hands-on individual to fill the role of Facility Manager at our Grain Elevator located in Grenfell, SK. Reporting to the Regional Manager, this position…
Added 39 mins ago
SP
Senior HSE Program Coordinator (Calgary)
Synergy Projects Ltd.
Calgary, AB
- Full-time
Reporting to the HSE Manager, the Senior HSE Program Coordinator supports the effective administration of Synergy Projects’ Health, Safety & Environment program through safety planning,…
Added 41 mins ago
PM
Security Officer
Prairie Mountain Health
Brandon, MB
- Full-time
Maintenance of law and order in coordination with law enforcement or other agencies as necessary at PMH owned or operated sites.
Added 41 mins ago
MI
CN - Lead, Hand
MSC Industrial Supply Co.
Beamsville, ON
- Full-time
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American…
Added 41 mins ago
L-
Commercial Excellence Analyst
Leviton - Certolux Visioneering (Viscor)
Toronto, ON · North York, ON
- Full-time
We are seeking a Commercial Excellence Analyst to support our sales operations, reporting, and data processes. This is an individual contributor role based on-site in Toronto, reporting…
Added 41 mins ago
DC
Facilities Maintenance Project Coordinator
Douglas College
New Westminster, BC
- Full-time
The Facilities Maintenance Project Coordinator contributes to the success of Douglas College and its student community through the efficient coordination of preventative maintenance,…
Added 44 mins ago
Operations - Assistant Site Manager (Everclean)
Kandor
Burnaby, BC
As our Assistant Site Manager, you will be a key pillar in the day-to-day success of the site. You will partner closely with the Site Manager to oversee all cleaning and facility…
Added 44 mins ago
PP
Property Manager
Private Pension Partners Inc.
Winnipeg, MB
- Full-time
Private Pension Partners Realty Services Inc. (“P3 Realty”) is currently seeking a Property Manager to join our team. As the Property Manager, you will be responsible for managing daily…
Added 44 mins ago
RN
Nike - BOH Coach (BOH Assistant Store Manager) - Park Royal
Retailors NA Limited Partnership
West Vancouver, BC
- Full-time
Assisting the Store Manager (Head Coach) by managing one or more of the store functions (sales, merchandising, operations, accounting, etc.) or by managing a particular floor/business in a…
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB · St. Boniface Thrift Store
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 1 hour ago
FT
Senior Workday Functional Specialist
Fanshawe Toronto@ILAC
London, ON
- Full-time
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the…
Added 1 hour ago
CC
Retail Store Manager
Canna Cabana
Edmonton, AB · Ellerslie, Edmonton, AB
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 1 hour ago
B
Plant Operations Manager
BIC
La Vallee, ON
- Full-time
The plant manufactures over 10 billion of components and over 500 million of finished ball pens per year with a value of 54 M Euros; managing the processes from Metallurgy to Assembly…
Added 1 hour ago
SC
Registered Pharmacy Technician
Stoakley-Stewart Consultants Ltd.
AB · Greater Edmonton Metropolitan Area
- Full-time
Working closely with the Pharmacy Manager, you will serve as the primary technical lead for sterile compounding activities, helping coordinate daily workflows, support team training and…
Added 1 hour ago
SA
Part-Time FOH Team Member - Front/Spadina (The Well)
Sweat and Tonic
Toronto, ON
- Part-time
…facility. This role combines operational support, member services, and facility maintenance to ensure our premium wellness environment maintains its high standards. You'll greet and assist…
Added 1 hour ago
BS
Front Desk Agent
Bridgemans Services
Squamish, BC
- $21.33 CAD / hour
- Full-time
Legibly document maintenance needs in the front desk log and submit to the Manager.
Added 1 hour ago
BS
Housekeeping Steward
Bridgemans Services
Squamish, BC
- $21.33 CAD / hour
- Full-time
Reporting to the Hotel Manager, under the day-to-day supervision of the Housekeeping Supervisor, the responsibilities and essential job functions include, but are not limited to, the…
Added 1 hour ago
WC
Pharmacy Assistant - Term
Walmart Canada
Whitehorse, YT
- Contract
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 1 hour ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Whitehorse, YT
- Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.

Boardwalk

Customer Care Manager

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Description

Posted Monday, September 28, 2026 at 6:00 a.m.

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

Competitive wages
Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
Profit-sharing
Flexible group medical and dental
Fitness and Wellness reimbursement
Training and Development allowance
Group RRSP matching
Up to 20% rental discounts, and more!

We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from you!

___________________________________________________________

Responsibilities

Supervise and Direct Site Staff (Landscaper, Maintenance, Cleaning, Security and Customer Care Associates)
Liaise with HR to fill job vacancies
Conduct final interviews for new site Associates
Complete orientations for new hires on site, orient all staff with occupational health and safety polices, complete forms as necessary.
Conduct required performance reviews, conduct regular meetings with staff as required.
Reward, encourage, and motivate staff. Manage disciplinary action as required.
Schedule work shifts; approve overtime. Review and verify staff hours worked for payroll.
Ensure Quality of building interiors and exteriors. Conduct Site visits and inspect suites between residents.
Prepare for quarterly “Vice President of Quality Control Inspections”.
Control Inventory for building operations. Oversee ordering of parts and supplies by site. Ensure site has all supplies to run appropriately. Oversee administration of inventory.
Coordinate advertising as required
Analyze current market conditions and make recommendations accordingly (rental rate, pay scale, etc.)
Ensure appropriate, ongoing building administration. Maintain weekly spreadsheets. Regulate specific and overall site costs. Review building operation checklists and update building statistics on an ongoing basis.
Develop professional relations with Tenants. Respond in a timely fashion to tenant concerns, questions, etc.
Coordinate default administration.
Update Leaders on an on-going basis. Communicate in a timely fashion through telephone and email.
Conduct Financial Analysis. Monitor spending and revenues. Prepare budgets. Analyze financial statements for buildings. Conduct appropriate market research.
Is responsible to ensure health & safety is an integral part of our daily operations including providing an example for others by always directing and performing work in a safe manner, conducting inspections for unsafe acts and conditions and ensure prompt corrective action, holding regular safety meetings to review safety conditions and general safety policies and participating in the investigation all workplace incidents.
Complete all required administration for the position on a tablet

Experience And Educational Requirements

Previous Leadership experience an asset
Property Management Experience an asset
Post-secondary education required

Technical Requirements

Advanced computer skills; Excel, Word and other Office 365 functions
Ability to learn internal systems
Familiarity with computer tablets is an asset

Non-Technical Requirements

Excellent leadership and motivational skills
Dedicated to building better communities for all our Customers and surrounding communities
Strong commitment to providing excellent customer service to fellow associates
Ability to handle sensitive information and maintain utmost confidentiality at all times
Proven analytical skills
Excellent listening and telephone skills
Effective organizational and planning skills
Ability to work independently and with other associates in a team environment
Ability to multi-task and prioritize (excellent time-management skills)
Demonstrate a positive attitude, enthusiasm and assertiveness
Willingness to complete rotating on-call shift as scheduled

Posting for bwalk.com

___________________________________________________________

Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.

Apply About employer

More about this job

Responsibilities

Lead and supervise site staff, manage hiring and performance, and oversee building quality, inventory, administration, and tenant relations. Monitor site finances, prepare budgets and analyses, ensure health and safety practices, and complete required administrative tasks.

Requirements

Post-secondary education is required; previous leadership experience and property management experience are assets. Candidates should have advanced computer skills, strong leadership and customer service abilities, analytical and organizational skills, confidentiality, and willingness to participate in a rotating on-call shift.

Skills

Leadership
Staff Supervision
Property Management
Customer Service
Financial Analysis
Budgeting
Market Research
Inventory Management
Health and Safety
Performance Management
Conflict Resolution
Microsoft Excel
Microsoft Word
Office 365
Communication
Time Management

Benefits

Competitive Wages
On-Demand Pay
Profit-Sharing
Medical Insurance
Dental Insurance
Fitness and Wellness Reimbursement
Training and Development Allowance
Group RRSP Matching
Rental Discounts

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Customer Care
Site Operations
Staff Supervision
Hiring
Employee Orientation
Performance Reviews
Scheduling
Payroll
Building Inspections
Inventory Control
Advertising
Market Analysis
Tenant Relations
Default Administration
Financial Analysis
Budget Preparation
Financial Statements
Health and Safety
Incident Investigation
Microsoft Excel
Microsoft Word
Office 365
Computer Tablets
On-Call Shift
Real Estate

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