Closed listing
Live-in Resident Manager
- Victoria, BC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- 2 years customer service experience required
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Job Description
Posted Thursday, October 1, 2026 at 6:00 a.m.
Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.
Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:
___________________________________________________________
Location:
Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.
We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.
Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.
Posted Thursday, October 1, 2026 at 6:00 a.m.
Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.
Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:
- Competitive wages
- Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
- Profit-sharing
- Flexible group medical and dental
- Fitness and Wellness reimbursement
- Training and Development allowance
- Group RRSP matching
- Up to 20% rental discounts, and more!
___________________________________________________________
Location:
- Aurora (Vic West)
- Must live on site (60% rental discount)
- Valid Class 5 driver's license and own vehicle required
- Applicant must love people, be versatile, hands-on with cleaning and maintenance tasks and take ownership of the site
- Successful applicants must have a flexible schedule and be available to work evenings and weekends
- Collect rent and follow up on defaults
- Inspections of vacant and upcoming suites
- Lease and show suites
- Annual suite inspections
- Prepare and deliver bank deposits
- Ensure contractors arrive as per scheduled timelines and complete their work per conditions of the contract
- Assist with snow removal, cleaning, and touch-up painting as required
- Complete other tasks as assigned
- 2 years customer service experience required
- Post-Secondary education in related field is an asset
- Computer experience is required with web based programs preferred
- Ability to learn and adapt quickly to changing systems and new technology
- Familiarity with technology is an asset
- Strong commitment to providing excellent customer service
- Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
- Exceptional problem-solving and decision-making capabilities
- Demonstrates a positive attitude, enthusiasm and assertiveness
- Ability to spend up to eight hours walking, standing, climbing stairs, lifting
- Ability to maneuver or lift up to 10kg with the proper equipment
Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.
We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.
Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.
More about this job
Responsibilities
Manage the residential site by collecting rent, following up on defaults, leasing and showing suites, conducting inspections, and preparing bank deposits. Coordinate contractors and assist with cleaning, maintenance, snow removal, and painting while providing strong customer service.
Requirements
Applicants must have at least two years of customer service experience, a valid Class 5 driver's license, their own vehicle, and the ability to live on site. Post-secondary education in a related field is an asset; candidates should be adaptable, comfortable with technology, available for evenings and weekends, and able to meet the stated physical demands.
Skills
- Customer Service
- Property Management
- Rent Collection
- Lease Administration
- Suite Inspections
- Problem-Solving
- Decision-Making
- Contractor Coordination
- Cleaning
- Basic Maintenance
- Snow Removal
- Painting
- Computer Skills
- Adaptability
- Communication
- Time Management
Benefits
- Competitive Wages
- On-Demand Pay
- Profit Sharing
- Medical Insurance
- Dental Insurance
- Fitness and Wellness Reimbursement
- Training and Development Allowance
- Group RRSP Matching
- Rental Discount
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Management & Leadership
- Sales
Keywords
- Residential Property Management
- Customer Service
- Class 5 Driver's License
- Personal Vehicle
- Rent Collection
- Rent Defaults
- Leasing
- Suite Showings
- Vacancy Inspections
- Annual Suite Inspections
- Bank Deposits
- Contractor Coordination
- Cleaning
- Maintenance
- Snow Removal
- Touch-Up Painting
- Web-Based Programs
- Technology Adaptability
- Evening Availability
- Weekend Availability
- On-Site Residence