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Added 1 min ago
WF
Bakery Venue Service Team Member (Coffee Bar) - Part Time
Whole Foods Market
Mississauga, ON
- Part-time
Performs all functions related to customer service, stocking, and sanitation. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly,…
Added 1 min ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
London, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
H&
Client Ambassador - Oshawa (PT)
Hillberg & Berk
Oshawa, ON
- Part-time
…for an individual with a passion for providing exceptional customer service for our customers. If you have a passion for sales, merchandising, promoting brand initiatives and supporting…
Added 1 min ago
FC
Customer Rep-Station
FedEx Canada
Owen Sound, ON
- Part-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued…
Added 1 min ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Added 1 min ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Added 1 min ago
MP
Pharmacy Assistant
MacQuarries Pharmasave
Truro, NS
- Full-time
Added 1 min ago
SR
cook
Smitty's Restaurant & Lounge
Selkirk, MB
- Full-time
Added 1 min ago
CO
Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
Added 1 min ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Bridgewater, NS
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a…
Added 1 min ago
TC
coordinator
TJX Canada – Winners, Marshalls, HomeSense
Surrey, BC
- Full-time
Added 1 min ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Bridgewater, NS
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a…
Added 1 min ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 min ago
WI
Insurance Sales Producer
WellCare Insurance Corp.
Canada
- Full-time
Added 1 min ago
WC
(CAN) Stock Unloader Associate (Full Time 230PM-11PM)
Walmart Canada
Langford, BC
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a…
Added 1 min ago
WS
cook
White Spot
Victoria, BC
- Full-time
Added 1 min ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Added 1 min ago
V
Customer Service Advisor
VMCH
Mulgrave, NS
- Full-time
Join a fast-paced, energetic and supportive Customer Service team where no two enquiries are the same
Added 1 min ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Added 1 min ago
V
Senior Roster Coordinator South and East Region
VMCH
Mulgrave, NS
- Full-time
Added 1 min ago
V
Roster Coordinator
VMCH
Mulgrave, NS
- Full-time
Added 1 min ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
Added 1 min ago
WC
Overnight Associate
Walmart Canada
Brampton, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 1 min ago
WC
Overnight Associate
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…

Boardwalk

Live-In Resident Manager

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Description

Posted Thursday, October 1, 2026 at 6:00 a.m.

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

Competitive wages
Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
Profit-sharing
Flexible group medical and dental
Fitness and Wellness reimbursement
Training and Development allowance
Group RRSP matching
Up to 20% rental discounts, and more!

We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from you!

___________________________________________________________

Responsibilities

Ensure the health, comfort and safety of our Resident Members

Must live on-site

Applicant must love people, be versatile, hands-on with cleaning and maintenance tasks and take ownership of the site.

Duties include scheduled office hours and on-call duties (excluding scheduled days off)

Successful applicants must have a flexible schedule and be available to respond to all on-call needs outside of regular business hours

On-call requirements include but are not limited to: answering calls, showing suites, responding to emergencies, attending to after-hours complaints such as noise complaints, cleaning duties, maintaining building quality standards, etc.

Ensure daily communication with all site Associates

Collect rent and follow up on defaults

Ensure vacancy (minimized) and budget (meet or exceed on net operating income) are all realized for each site by effective resident service to potential and existing customers

Inspections of vacant and upcoming suites

Lease and show suites

Ensure all rental enquiries are answered within the guidelines provided

Annual suite inspections

Prepare and deliver bank deposits

Administrative duties including processing paperwork for site and other Associates

Ensure contractors arrive as per scheduled timelines and complete their work as preconditions of the contract

Ensure proper and accurate inventory management

Snow removal as required

Cleaning as required

Touch-up painting as required

Complete all required administration for the position on a tablet

Complete other tasks assigned by the Leader

Experience And Educational Requirements

2 years Customer Service Experience preferred

Post-Secondary Education is an asset

Technical Requirements

Computer experience is required with web-based programs preferred

Ability to learn and adapt quickly to changing systems and new technology

Familiarity with computer tablets is an asset

Non-Technical Requirements

Strong commitment to providing excellent customer service

Dedicated to building better communities for all our Customers and surrounding communities

Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained

Excellent listening and telephone etiquette skills

Exceptional problem-solving and decision-making capabilities

Strong planning and organizational skills coupled with ability to multi-task and prioritize

Excellent time-management skills

Ability to handle sensitive and confidential matters

Ability to remain calm and in control of a situation while still maintaining patience, empathy and understanding

Ability to work independently (self-managed) and with other Associates in a team environment

Ability to learn quickly, adapt to change and be flexible in nature

Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)

Demonstrates a growth mindset, a positive attitude, enthusiasm and assertiveness

Ability to spend up to eight hours walking, standing, climbing stairs, lifting

Ability to maneuver or lift up to 10kg with the proper equipment

___________________________________________________________

Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.

Apply About employer

More about this job

Responsibilities

Manage the on-site property and support residents by handling leasing, inquiries, rent collection, inspections, complaints, emergencies, and scheduled on-call duties. Coordinate associates and contractors, maintain building quality and inventory, complete administrative tasks, and perform cleaning, snow removal, and minor maintenance as needed.

Requirements

Two years of customer service experience is preferred, and post-secondary education is an asset; computer experience is required, with web-based programs and tablet familiarity preferred. Candidates should demonstrate strong customer service, communication, organization, problem-solving, adaptability, and independent and team-working abilities, and be able to meet the stated physical demands.

Skills

Customer Service
Property Management
Leasing
Suite Showing
Rent Collection
Resident Relations
Problem-Solving
Decision-Making
Planning and Organization
Time Management
Communication
Inventory Management
Building Inspections
Cleaning and Maintenance
Contractor Coordination
Computer and Tablet Proficiency

Benefits

Competitive Wages
On-Demand Pay
Profit-Sharing
Flexible Group Medical and Dental
Fitness and Wellness Reimbursement
Training and Development Allowance
Group RRSP Matching
Rental Discounts

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Customer Service
Resident Relations
Leasing
Rent Collection
Vacancy Management
Net Operating Income
Suite Inspections
Emergency Response
On-Call Duties
After-Hours Complaints
Building Maintenance
Cleaning
Snow Removal
Touch-Up Painting
Inventory Management
Contractor Coordination
Bank Deposits
Administrative Duties
Web-Based Programs
Computer Tablets
Security Background Checks
Reference Checks
Pre-Employment Physical Testing

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