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Added 2 hours ago
A
It Support
Actalent
Burnaby, BC
- $28 to $35 CAD / hour
- Contract
The IT Support / Systems Administrator will provide Level 1 and Level 2 support, manage an active ticket pipeline, and play a key role in onboarding new hires. This role reports into IT…
Added 7 hours ago
LC
Store Administrator, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Shelburne, ON
- Part-time
Added 8 hours ago
WC
Payroll Administrator
Waterloo Catholic District School Board
Kitchener, ON
- Full-time
Knowledge of the Canada Revenue Agency, Service Canada, Employment Standards Act, Workplace Safety and Insurance Board and Employer Health Tax Regulations.
Added 8 hours ago
SD
Store Administrator, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Shelburne, ON
- Part-time
Added 13 hours ago
LC
Store Administrator, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Red Deer, AB
- Part-time
Added 15 hours ago
CR
Payroll Administrator
Canadian Red Cross
Canada
- Full-time
…Humanity, Impartiality, Neutrality, Independence, Voluntary Service, Unity, and Universality. Team members contribute to meaningful, mission-driven work that strengthens resilience and…
Added 16 hours ago
SD
Store Administrator, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Red Deer, AB
- Part-time
Added 16 hours ago
SQ
Disability Payment Administrator
Sunlife Québec
Montreal, QC
- Full-time
As a Disability Payment Administrator, you will support plan members by maintaining disability benefit records, assisting with government benefit coordination and delivering timely,…
Added 17 hours ago
W
HSE Specialist
Worley
AB · Edmonton, AB
- Full-time
Prepare and provide site safety statistical information to HSE Administrator and clients.
Added 18 hours ago
Insurance Administrator
Talent Acquisition Team at Westland Insurance. Text reply only.
Dartmouth, NS
We’re searching for an Insurance Administrator. Are you searching for new possibilities?
Added 18 hours ago
Insurance Administrator
Talent Acquisition Team at Westland Insurance. Text reply only.
O'leary, PE
We’re searching for an Insurance Administrator. Are you searching for new possibilities?
Added 19 hours ago
BC
Senior DB2 DBA
BMO Capital Markets
Toronto, ON
- Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 19 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
…delivery across core Salesforce environments (such as Sales Cloud, Service Cloud, or Experience…
Added 1 day ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Excellent opportunity for an experienced (5+ years) Accounts Payable Administrator to join a global organization, located in Bolton. This is an on-site position. You will report to the…
Added 1 day ago
AC
Administrator
Aston Carter
Calgary, AB
- $19 to $23 CAD / hour
- Contract
Job Description: This Administrator role provides essential on-site administrative support. The position serves as the primary point of contact for site administrative matters, supports…
Added 1 day ago
ZP
Servicenow SAM Developer
Zachary Piper Solutions
Andrew, AB
- Full-time
…Hardware Asset Management, ServiceNow ITOM, CMDB, Discovery, Service Mapping, Flow Designer, IntegrationHub, Glide APIs, JavaScript Developer, ServiceNow CSA, Certified System…
Added 1 day ago
SL
Disability Payment Administrator
Sun Life
Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
As a Disability Payment Administrator, you will support plan members by maintaining disability benefit records, assisting with government benefit coordination and delivering timely,…
Added 1 day ago
PC
Cloud Architecture & Engineering, Director
Pwc Canada
Ottawa, ON · Toronto, ON
- Full-time
…helping to solve business issues, deliver high-quality client service and operational efficiency. Responsibilities include but are not limited…
Added 1 day ago
TU
Student Support Administrative Assistant
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…position will also provide executive support to the department…
Added 1 day ago
G-
Office Administrator
GFL - Sewer Technologies Division
Ottawa, ON
- Full-time
The Office Administrator is responsible for ensuring the smooth and efficient day to day operations of the office. In this role, you will ensure the seamless flow of inter-office…
Added 1 day ago
Client Service Administrator - Victoria Langford BC
Demant Group
Langford, BC
HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's…
Added 1 day ago
CL
Residence Life Coordinator
Campus Living Centres
Coldstream, BC
- Contract
Serve as a conduct administrator for the assigned residence(s). This includes, but is not limited to, management of the incident report database, investigating incidents, and following up…
Added 1 day ago
M
Order Administrator
Metrie
Halton Hills, ON
- $47,200 to $60,000 CAD / year
- Full-time
The Order Administrator provides service to Metrie customers primarily supporting transactional orders and routine account needs. This role focuses on order entry into our SAP system.
Added 1 day ago
BH
Chaplain, Spiritual Care & Activities
Baptist Housing Seniors Living
Maple Ridge, BC
- Part-time
…of other team members. You will work in partnership with the Administrator and the Associate Vice President of Spiritual…
Added 1 day ago
CO
26-165 Database Administrator 1
City of Maple Ridge
Maple Ridge, BC
- $51.14 to $60.42 CAD / hour
- Full-time
We have an exciting opportunity in our Information Technology Department for a Temporary Full-Time Database Administrator. Reporting to the Project Manager, ERP System, you will play a key…

Boardwalk

Recovery & Tribunal Affairs Administrator

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 10, 2026

Original job description

Job Description

Posted Friday, October 9, 2026 at 6:00 a.m.

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

Competitive wages
Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
Profit-sharing
Flexible group medical and dental
Fitness and Wellness reimbursement
Training and Development allowance
Group RRSP matching
Up to 20% rental discounts, and more!

We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from you!

___________________________________________________________

Recovery & Tribunal Affairs Administrator

The Recovery & Tribunal Affairs Administrator is responsible for the management of resident accounts, collection activities, and files related to tenancy matters, including representation before the Tribunal administratif du logement (TAL).

This role requires a strong understanding of Québec residential tenancy legislation, including the Civil Code of Québec, as well as a minimum of two (2) years of practical experience managing matters before the TAL. The incumbent supports legal proceedings, handles complex account files, and collaborates with on-site teams and external partners to ensure compliance, accuracy, and the timely resolution of tenancy-related matters.

Responsibilities

Review, analyze, and adjust current and former resident accounts, ledgers, utility charges, legal service fees, and collection-related documentation.
Process a high volume of move-outs and prepare account statements.
Communicate effectively with residents to address concerns, resolve account discrepancies, and establish payment arrangements when appropriate.
Administer bankruptcy and consumer proposal (debt consolidation) files in accordance with applicable regulations.
Act as a liaison between Boardwalk, collection agencies, and insolvency specialists.
Prepare supporting evidence and legal documentation, including applications, hearing notices, affidavits, and related materials for submission to the Tribunal administratif du logement (TAL) and other competent Québec authorities.
Coordinate the service of legal documents and ensure compliance with procedural requirements.
Represent Boardwalk professionally at hearings involving tenancy matters before the Tribunal administratif du logement (TAL) and other competent Québec authorities.
Provide guidance and support to project teams and Leaders regarding payment defaults, bad debt, and matters governed by the Civil Code of Québec.

Education & Experience Requirements

College diploma (DEC) in Administration, Legal Studies, or a related field, or an equivalent combination of education and experience (asset).
Minimum of two (2) years of experience with Québec residential tenancy legislation, including the Civil Code of Québec and administrative processes before the Tribunal administratif du logement (TAL) (assessments may be required).
Previous legal experience is considered an asset.
Minimum of three (3) years of customer service experience, with a demonstrated focus on conflict resolution and negotiation (asset).

Technical Requirements

Strong proficiency with Microsoft Office applications, particularly Excel.
Valid driver's licence and access to a vehicle.

Language Requirements

French: Required, both written and spoken.
English: Preferred, both written and spoken.

Non-Technical Requirements

Strong commitment to delivering exceptional customer service.
Ability to take ownership of actions and decisions and follow them through to resolution.
Exceptional problem-solving and decision-making skills.
Strong organizational and time-management abilities, with the capacity to manage multiple properties and competing priorities.
Ability to work both independently and collaboratively.
Adaptability and flexibility in a dynamic work environment.
High level of initiative and commitment to quality and excellence.
Positive attitude, professionalism, and confidence.
Ability to meet deadlines and perform effectively in high-pressure situations.
The use of English may account for up to 40% of communications associated with this role for the purpose of communicating with English-speaking residents and certain internal and external stakeholders.

___________________________________________________________

Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.

Apply About employer

More about this job

Responsibilities

Manage resident account reviews, move-out statements, collections, payment arrangements, and bankruptcy or consumer proposal files. Prepare and serve legal documents, represent the company at tenancy hearings before Québec authorities, and advise internal teams on defaults, bad debt, and tenancy matters.

Requirements

Requires at least two years of experience with Québec residential tenancy legislation and Tribunal administratif du logement processes, plus strong proficiency in Microsoft Office, particularly Excel. A college diploma in administration, legal studies, or a related field is an asset; the role also requires a valid driver's licence and vehicle, with French required and English preferred.

Skills

Civil Code of Québec
Account Reconciliation
Collections
Move-Out Processing
Payment Arrangements
Bankruptcy and Consumer Proposal Administration
Hearing Representation
Conflict Resolution
Negotiation
Customer Service
Microsoft Excel
Problem-Solving
Time Management

Benefits

Competitive Wages
On-Demand Pay
Profit-Sharing
Flexible Group Medical and Dental
Fitness and Wellness Reimbursement
Training and Development Allowance
Group RRSP Matching
Rental Discounts

Visa sponsorship

Not detected in the job text

Keywords

Resident Accounts
Account Ledgers
Utility Charges
Legal Service Fees
Collections
Move-Out Statements
Payment Arrangements
Bankruptcy
Consumer Proposals
Collection Agencies
Insolvency Specialists
Civil Code of Québec
Residential Tenancy Legislation
Legal Proceedings
Applications
Hearing Notices
Affidavits
Service of Legal Documents
Microsoft Office
Microsoft Excel
Customer Service
Conflict Resolution
Negotiation
French
English
Property Management

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