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Added 14 mins ago
AB
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- Full-time
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SPECIALIST CYBER DIPLOMACY & GOVERNANCE (BUSINESS STRATEGY & PLANNING)
City of Toronto
Toronto, ON
Division & Section: Toronto Cyber Security, Cyber Operations

Boast

R&D Tax Client Delivery Manager

Montreal, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Experience: 5+ years of experience in R&D tax credits, government incentives, grant funding, or a related advisory environment
Posting language: English
Posted: Oct 28, 2026

Original job description

About Boast

Boast is redefining how companies unlock R&D funding, turning a complex, manual, and audit-prone process into a streamlined, scalable engine for growth. By combining deep technical and R&D tax expertise with purpose-built AI, Boast helps companies across Canada and the U.S. unlock critical funding with confidence so they can focus on building and growing. Since 2011, Boast has helped thousands of businesses access over $600 million in innovation capital.

At Boast, you have the opportunity to do meaningful, high-impact work without operating in a rigid structure. You are trusted to take ownership, work directly with interesting clients, and contribute to how solutions are built and delivered. Problems are complex, the work is collaborative, and the pace is fast, which creates an environment where you can expand beyond a single specialty, build real judgment, and see the direct impact of your work. For those who want responsibility, visibility, and the ability to influence outcomes, let's talk!

About the Role

As a Client Delivery Manager, you’ll lead the successful delivery of R&D tax credit claims for a portfolio of companies across Canada and the U.S.

This is a highly strategic, client-facing role that sits at the center of delivery, advisory, operations, and relationship management. You’ll guide clients through complex claim and audit processes, oversee cross-functional delivery work, help teams navigate competing priorities, and ensure claims are delivered with quality, accuracy, and confidence.

You’ll work closely with Technical Solutions Managers, Product, Sales, and leadership teams to continuously improve how work gets delivered at scale through a combination of deep expertise, operational excellence, and AI-enabled technology.

This role is ideal for someone who thrives in fast-moving environments, enjoys balancing people, projects, and strategy, and wants meaningful ownership in a company modernizing how businesses access R&D funding.

📍 Location: Montreal preferred; Ottawa, Toronto or Atlantic Canada may be considered for strong French speakers.

🏢 In-person collaboration: This is a hybrid role with occasional in-person work.

💰 Compensation: $100,000–$120,000 annually, plus up to a 15% discretionary bonus.

🗣️ Language: Bilingual fluency in French and English is required.

Key Responsibilities

Manage a portfolio of client accounts, owning successful claim delivery, client engagement, and long-term account health
Act as a trusted advisor to clients by guiding claim strategy, coordinating successful claim delivery, and helping clients navigate audits and claim requirements
Lead multiple concurrent claim engagements, balancing timelines, priorities, risks, and stakeholder expectations in a fast-paced, deadline-driven environment
Partner closely with Technical Solutions Managers and internal teams to ensure claims are delivered accurately, efficiently, and with a high standard of quality
Review technical and financial documentation and help clients maximize eligible claim opportunities
Lead clients through audit processes, including audit strategy, documentation coordination, government communications, and interview preparation
Build strong client relationships through proactive communication, sound judgment, and a solutions-oriented mindset
Identify risks, process improvement opportunities, and operational efficiencies across the claim lifecycle
Collaborate with Product, Sales, and Pre-Sales teams to improve the client experience, support platform evolution, and strengthen delivery processes
Stay current on government incentive programs, industry trends, and evolving claim requirements

What You Bring

Bilingual fluency in French and English is required
5+ years of experience in R&D tax credits, government incentives, grant funding, or a related advisory environment
Experience managing complex client portfolios and leading concurrent claim delivery engagements in fast-paced, deadline-driven environments
Strong client management and communication skills, including the ability to navigate competing priorities and challenging conversations
Strong understanding of claim strategy, audit processes, compliance considerations, and delivery risk management
Experience supporting clients through audits, government reviews, and technical or financial documentation processes
Familiarity with project management tools (e.g., JIRA, Asana, GitHub, Clickup, Linear, Notion), accounting systems (e.g., QuickBooks, FreshBooks, Oracle NetSuite) and payroll systems (Ceridian, Wagepoint, QuickBooks) or similar tools, and best practices within each system
Strong organizational skills, business judgment, and a proactive, solutions-oriented approach to problem solving
Experience collaborating cross-functionally within high-growth or evolving environments
Experience in STEM or supporting technical, software, engineering, or innovation-focused organizations is considered a strong asset
Ability to travel occasionally for client meetings, conferences, or team collaboration

Boast Benefits

Comprehensive health and dental benefits package
RRSP matching program
Three weeks of paid vacation per year
Hybrid environment with access to co-working spaces in Montreal, Toronto, Vancouver, and Calgary
Opportunity to take ownership of meaningful work and directly influence outcomes in a growing, product-driven company
Work alongside a team focused on solving complex, high-impact problems in a fast-moving, start-up environment

Boast is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by provincial, federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Boast makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We appreciate the interest of all applicants, but only qualified candidates will be contacted for further consideration

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More about this job

Responsibilities

Manage a portfolio of client accounts and lead the accurate, timely delivery of R&D tax credit claims, including claim strategy, audit support, documentation, and client communications. Coordinate with technical and internal teams to manage priorities and risks, improve delivery processes, and strengthen the client experience.

Requirements

Requires French-English fluency and at least five years of experience in R&D tax credits, government incentives, grant funding, or a related advisory field. Candidates should have experience managing complex client portfolios and audits, strong communication and organizational skills, and familiarity with project management, accounting, and payroll systems.

Skills

R&D Tax Credit Claims
Client Portfolio Management
Claim Strategy
Audit Management
Project Management
Technical And Financial Documentation Review
Compliance
Risk Management
Cross-Functional Collaboration
Process Improvement
Government Incentive Programs
French-English Bilingual Communication
Stakeholder Management
Business Judgment
Problem Solving

Benefits

Health And Dental Benefits
RRSP Matching
Three Weeks Of Paid Vacation
Hybrid Work Environment
Access To Co-Working Spaces
Meaningful Work And Ownership
Opportunity To Influence Outcomes

Visa sponsorship

Not detected in the job text

Keywords

R&D Tax Credits
Government Incentives
Grant Funding
Claim Delivery
Claim Strategy
Audit Processes
Compliance
Client Portfolio Management
Technical Documentation
Financial Documentation
Project Management
JIRA
Asana
GitHub
ClickUp
Linear
Notion
QuickBooks
FreshBooks
Oracle NetSuite
Ceridian
Wagepoint
Payroll Systems
Accounting Systems
Process Improvement
Risk Management
French
English
STEM
AI-Enabled Technology

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