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BoldHouse Executive Search

Inside Sales Associate

Burnaby, BC, Canada

$60,000 to $70,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $60,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

K2 Fasteners. Burnaby, British Columbia. On site.

About K2

Since 1989, K2 Fasteners has supplied stainless steel and corrosion-resistant fasteners to Canadian industry. Contractors, manufacturers, distributors and industrial customers count on K2 for the parts that have to hold up where ordinary steel won't: marine, food processing, water treatment, construction and more. K2 is one of the country's leading specialists and the company is growing!

Why This Role

Most inside sales jobs ask you to take orders. This one asks you to grow a business. You take over a book of established customers and you are trusted to make it bigger, and you are paid for it: K2's gross profit bonus rewards both the growth you find in existing accounts and the new customers you bring in.

There is a clear path from Inside Sales Associate to senior and key account roles. K2 teaches the product, so you don't need to arrive as a fastener expert. And as K2 grows, so do the opportunities inside it.

The Role

You will join K2's Burnaby head office and distribution centre, its largest branch and the hub that supplies K2's branches across the country. You'll look after your customers well and look for more: other products they could be buying from K2, other applications, a better way to solve the problem in front of them. When there is a list of new companies to reach, you are comfortable picking up the phone from your desk. This is an inside role, not outside sales.

Responsibilities

Manage and grow a book of existing customer accounts, building relationships and becoming their go-to resource.
Spot opportunities to cross-sell and upsell by understanding what each customer's business actually does.
Build competitive, profitable quotes and follow them through to orders.
Process orders accurately, check stock across branches and expedite urgent orders when a customer is waiting.
Call prospective customers from your desk to open new accounts.
Learn K2's product line, grades, materials and applications, and use it to advise customers.
Work closely with the branch team, the warehouse and K2's branches across Canada.

What You Bring

Experience in inside sales, account management, counter sales, sales coordination or customer service with trade or industrial customers, and a track record of growing the business you look after.
Comfort reaching out to customers and prospects, not just waiting for the phone to ring.
Accuracy and urgency with quotes and orders, and comfort with order entry, ERP or CRM systems and Microsoft Office.
A fast learner of technical products. Fastener experience is valuable but not required; K2 is just as interested in people from bearings, industrial or safety supply, construction supply, marine supply, food processing, or suppliers to mechanical and electrical contractors.
Coachable, energetic, and someone who makes a team better.

The Details

Compensation: $60,000 to $70,000 base salary (based on commensurate experience), plus a gross profit bonus, so strong performance is rewarded.
Benefits: RRSP matching up to $1,000 a year, vacation, and an extended health and dental plan.
Growth: a defined path to senior and key account roles, with product training from day one.
Location: Burnaby, British Columbia. On site at the branch.

How to Apply

Send your resume and a short note about a customer whose business you grew: what you noticed, what you suggested, and what happened.

K2 is committed to an inclusive workplace and will provide accommodations throughout the hiring process on request.

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More about this job

Responsibilities

Manage and grow existing customer accounts by identifying cross-selling and upselling opportunities, preparing profitable quotes, and following them through to orders. Process and expedite orders, prospect for new customers by phone, advise customers on K2 products, and coordinate with the branch, warehouse, and other branches.

Requirements

Candidates should have experience in inside sales, account management, counter sales, sales coordination, or customer service with trade or industrial customers, ideally with a record of growing accounts. They should be comfortable prospecting, accurate and responsive with quotes and orders, familiar with order-entry systems and Microsoft Office, quick to learn technical products, and collaborative; fastener experience is not required.

Skills

Inside Sales
Account Management
Customer Relationship Building
Cross-Selling
Upselling
Prospecting
Quote Preparation
Order Processing
Inventory Checking
Order Expediting
Technical Product Learning
ERP Systems
CRM Systems
Microsoft Office
Customer Service
Teamwork

Benefits

RRSP Matching Up To $1,000 Per Year
Vacation
Extended Health Plan
Dental Plan
Gross Profit Bonus

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Account Management
Customer Accounts
Gross Profit Bonus
Cross-Selling
Upselling
Prospecting
New Account Development
Quote Preparation
Order Processing
Order Entry
Inventory Checking
Order Expediting
ERP Systems
CRM Systems
Microsoft Office
Fasteners
Stainless Steel
Corrosion-Resistant Materials
Industrial Supply
Technical Products
Product Applications
Branch Coordination
Warehouse Coordination
Customer Service

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