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Added 2 days ago
Senior Analyst, Credit Analysis and Support Team - Anjou
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Liaising with syndicate banks in gathering due diligence and information required to complete analysis and answer questions (if Scotiabank is agent).
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AC
Agent Jr De La Chaîne D'approvisionnement | Jr Supply Chain Agent
Aston Carter
Longueuil, QC
- $32 to $40 CAD / hour
- Contract
Le agent Jr de la chaîne d'approvisionnement est responsable dun portefeuille de clients internationaux dont les pièces entrent à lusine pour réparation. Il ou elle agit comme…
Added 4 days ago
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Machine Learning Engineer
Zurich Canada
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- Full-time
This posting covers four positions across multiple experience levels, including Junior, Intermediate and Senior opportunities. Candidates will be considered for the appropriate level and…
Added 4 days ago
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Machine Learning Engineer
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- Full-time
This posting covers four positions across multiple experience levels, including Junior, Intermediate and Senior opportunities. Candidates will be considered for the appropriate level and…
Added 4 days ago
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Section Manager, Performance
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Aurora, ON · Mississauga, ON · Levis, QC · Montreal, QC
- Full-time
…operational insights and performance reporting at both the individual agent and departmental levels, enabling data-driven decision-making and accountability. In addition, you will oversee…
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Assistant Director, Operational Accounting
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Montreal, QC · Quebec, QC
- Full-time
Act as a change agent within the team, foster adoption of new practices, and support smooth transitions.
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VB
Senior Analyst – Loan Servicing
Vaco by Highspring
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
…support for regulatory compliance audits to principal broker and finance as…
Added 5 days ago
PC
Deals Value Creation Analytics Senior Associate (Bilingual FR/EN)
PwC Canada
Montréal-Ouest, QC
- Full-time
Professional experience, ideally in management consulting focused on finance and analytics or in Corporate Development or M&A (e.g. Private Equity)
Added 5 days ago
P
Deals Value Creation Analytics Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
Professional experience, ideally in management consulting focused on finance and analytics or in Corporate Development or M&A (e.g. Private Equity)
Added 9 days ago
AC
Financial Accountant
Aston Carter
Burnaby, BC
- $75,000 to $85,000 CAD / year
- Full-time
…multiple entities. Working closely with Operational and Corporate Finance teams, this role is a core contributor to the month-end close process through the preparation of journal entries,…
Added 9 days ago
D
Agent, Product administration
Desjardins
Quebec, QC
- Full-time
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Added 9 days ago
RD
Contact Center AI (CCAI) Specialist
Randstad Digital
Mississauga, ON
- Full-time
Seniority Level - 7- 10+ Years (Intermediate - Senior)
Added 10 days ago
AC
Agent Jr De La Chaîne D'approvisionnement | Jr Supply Chain Agent
Aston Carter
Longueuil, QC
- $32 to $40 CAD / hour
- Contract
Le agent Jr de la chaîne d'approvisionnement est responsable dun portefeuille de clients internationaux dont les pièces entrent à lusine pour réparation. Il ou elle agit comme…
Added 11 days ago
AC
Agent Jr De La Chaîne D'approvisionnement | Jr Supply Chain Agent
Aston Carter
Longueuil, QC
- Full-time
Le agent Jr de la chaîne d'approvisionnement est responsable dun portefeuille de clients internationaux dont les pièces entrent à lusine pour réparation. Il ou elle agit comme…
Added 12 days ago
AC
Financial Accountant
Aston Carter
Burnaby, BC
- $75,000 to $85,000 CAD / year
- Full-time
…multiple entities. Working closely with Operational and Corporate Finance teams, this role is a core contributor to the month-end close process through the preparation of journal entries,…
Added 16 days ago
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Quantitative Portfolio Strategist
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Montreal, QC
- Full-time
Level: Intermediate (2 to 5 years of experience)
Added 16 days ago
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Quantitative Portfolio Strategist
Nymbus Capital
Montreal, QC
- Full-time
Level: Intermediate (2 to 5 years of experience)
Added 17 days ago
NF
Retention Advisor
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Toronto, ON
- Full-time
Report any alleged agent misconduct and/or customer complaints to manager.
Added 18 days ago
IF
Associate Director - Security Finance
iA Financial Group
Toronto, ON
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Are you driven by operational excellence in capital markets and looking to contribute to a growing securities finance platform? As part of the Securities Finance Trading team, you will play…
Added 18 days ago
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Semantic Modeller
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Montreal, QC
- Full-time
…you build it. We have multiple openings across levels, from intermediate through…
Added 18 days ago
B
Senior Accounts Receivable Associate
Boldr
Toronto, ON
- Full-time
…stakeholder, or written up as a customer-ready response the front-line agent can send without…
Added 18 days ago
B
Senior Accounts Receivable Associate
Boldr
Toronto, ON
- Full-time
…stakeholder, or written up as a customer-ready response the front-line agent can send without…
Added 19 days ago
D
Advisory Agent, Member and Client Experience
Desjardins
Montreal, QC
- Full-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 19 days ago
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US Tax Manager
NPAworldwide
Toronto, ON
- Full-time
Review U.S. tax work prepared by junior and intermediate staff
Added 19 days ago
NF
Verification Agent
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Barrie, ON
- Full-time
Northlake understands the needs of its employees. Northlake Financial is revolutionizing the Canadian automotive finance industry with a full spectrum of dynamic rates and services for…

Boldr

Senior Accounts Receivable Associate

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: Have 2+ years of experience in accounts receivable, billing operations, order to cash, finance operations, or a high-volume customer operations role
Posting language: English
Posted: Oct 6, 2026

Original job description

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world
We are a global team, united by our desire to connect diverse people with common values for boldr impact.

LET'S START WITH OUR VALUES

Meaningful connections start with AUTHENTICITY
We do our best work by being CURIOUS
We grow by remaining DYNAMIC
Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
At the heart of great partnerships we'll always find EMPATHY

WHAT IS YOUR ROLE

As a Senior Accounts Receivable Associate, you will support the Invoice to Cash (I2C) team by serving as the research and resolution engine behind the Collections and Cash Application teams. You will own the JIRA queue end to end, conduct account reconciliations, coordinate with internal teams to investigate and resolve inquiries, and provide findings that are either fully resolved or ready for the collector to communicate to the customer.

You will work in a fast-paced environment where priorities shift daily and ticket volumes are high. Your work will range from quick account lookups to complex, multi-system reconciliations involving Stripe, NetSuite, Tesorio, and multiple internal stakeholders. You will play an important role in protecting front-line capacity and ensuring that issues are thoroughly investigated and brought to resolution.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

Own the AR JIRA queue. Triage, investigate, and resolve internal tickets within team SLAs. You are the named owner from open to close, including chasing down whoever you need across Billing, Sales Ops, RevOps, Tax, or Support to get an answer
Absorb research and reconciliation work from the front line. Any investigation that would pull a collector or CashApp analyst off their book gets routed to you. You dig in, document what you find, and return it in one of two states: fully resolved with the internal stakeholder, or written up as a customer-ready response the front-line agent can send without rework
Run account reconciliations. Tie out customer ledgers across Stripe, our billing systems, and the GL when payments, credits, or balances do not match what the customer expects
Support Cash Application. Take on payment research, unapplied cash investigation, and ad hoc recon work for the CashApp team under the same handoff model
Handle limited direct customer contact. Most customer communication stays with the front-line agent who owns the relationship, but when it is faster for you to go straight to the customer for a missing remittance, a clarifying detail, or a simple confirmation, you will. You will know when to loop the collector back in
Spot the patterns. When the same issue keeps showing up in the queue, flag it. Part of the value of this seat is seeing the recurring breaks before anyone else does

Requirements

WHAT WE'LL LIKE ABOUT YOU

YOU ARE...

Curious and authentic, just like us! #beboldr
An analytical and critical thinker, with an eye for even the most minute of details
Passionate about client satisfaction
Proactive and self-motivated
Strongly interested in learning new ideas, processes, and unique requirements. On top of that, you're willing to share your skills and talents with the team.
Able to handle and prioritize multiple tasks and meet deadlines
Highly self-motivated
Able to maintain confidentiality and exercise extreme discretion
Honest and Trustworthy
Able to adapt to change and learn quickly
Detail-oriented
You are able to work onsite full time
You are able to adapt to schedule changes (Primary schedule follows US business hour, but schedule may change depending on operational needs)

YOU HAVE...

At a minimum, an associate's degree in Accounting or a related field
Have 2+ years of experience in accounts receivable, billing operations, order to cash, finance operations, or a high-volume customer operations role
Are comfortable working a queue. You can hold ten open items at different stages, keep them all moving, and not lose the thread on any of them
Write clearly and professionally. A big part of this job is handing back a summary that someone else can act on immediately, and occasionally sending that summary directly to a customer yourself
Are comfortable in Excel or Google Sheets at an intermediate level (lookups, pivots, basic reconciliation logic)
Good interpersonal and communication skills as well as the ability to maintain professionalism under pressure
Experience with Stripe, NetSuite, Tesorio, JIRA, or Intercom
Exposure to SaaS or usage-based billing models
Prior experience in a shared-services, back-office, or "tier 2" support function
Basic familiarity with general ledger concepts and how AR ties to the balance sheet

Apply About employer

More about this job

Responsibilities

Own and resolve the AR JIRA queue, investigate account and payment discrepancies, reconcile customer ledgers across billing systems and the general ledger, and support Collections and Cash Application teams. Coordinate with internal stakeholders, provide customer-ready findings, handle limited direct customer contact, and identify recurring issues.

Requirements

Requires at least an associate degree in Accounting or a related field and 2+ years of experience in accounts receivable, billing, order-to-cash, finance operations, or high-volume customer operations. Candidates should be comfortable managing a ticket queue, have intermediate Excel or Google Sheets skills, communicate professionally, and be able to work onsite full time and adapt to schedule changes.

Skills

Accounts Receivable
Account Reconciliation
Invoice To Cash
Collections
Cash Application
Payment Research
Unapplied Cash Investigation
JIRA Queue Management
Excel
Google Sheets
Stripe
NetSuite
Tesorio
Intercom
Customer Communication
General Ledger

Visa sponsorship

Not detected in the job text

Keywords

Accounts Receivable
Invoice To Cash
Collections
Cash Application
Account Reconciliation
Payment Research
Unapplied Cash
JIRA
Stripe
NetSuite
Tesorio
Intercom
Excel
Google Sheets
Billing Operations
Order To Cash
Finance Operations
SaaS
Usage-Based Billing
Shared Services
Tier 2 Support
General Ledger
Customer Operations
Ticket Queue Management
Customer Satisfaction

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