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Added 30 mins ago
I
Technical Support Analyst
ICES
Toronto, ON
- Contract
ICES is seeking a Technical Support Analyst to join our Technology department. The Technical Support Analyst is responsible for providing comprehensive end-user technical support and…
Added 31 mins ago
OS
Business and Market Data Analyst
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
The Business and Market Data Analyst position will involve playing a key role in profiling the activities of the Investment Management Division by reporting on the success and impact of…
Added 31 mins ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
Lead departmental projects: Drive process improvements, system enhancements, and risk mitigation initiatives for CDD operations.
Added 31 mins ago
C
Business Systems Analyst, Business Intelligence, Information Services – Temporary Full-Time (1.0) (until March 2028)
CHEO
Ottawa, ON
- Full-time
The Business Systems Analyst ensures ongoing improvement of the software applications forming the Electronic Patient Record and Hospital Information Systems; provides ongoing support to…
Added 45 mins ago
IC
Technical Support Analyst
ICES Central
Toronto, ON
- Full-time
- Temporary
ICES is seeking a Technical Support Analyst to join our Technology department. The Technical Support Analyst is responsible for providing comprehensive end-user technical support and…
Added 1 hour ago
CR
Interim Senior Financial Analyst FP&A
Clarity Recruitment
Mississauga, ON
- $50 to $55 CAD / hour
- Contract
The role is currently a blend of FP&A support and recurring revenue reporting, and the mandate is expanding toward dedicated FP&A as sales compensation ownership moves from the commercial…
Added 1 hour ago
GO
Asset Management Analyst
Government of New Brunswick
Fredericton, NB
- Full-time
Service New Brunswick is seeking an individual to join the Client Services Branch within the Technology Services Division as Asset Management Analyst in Fredericton.
Added 1 hour ago
IG
Senior Business Analyst - Capital Markets
Insight Global
Toronto, ON
- $70 to $80 CAD / hour
- Contract
Insight Global is seeking a Senior Business Analyst to support a leading pension and investment organization within its Trading Integrations team. This individual will play a key role in a…
Added 1 hour ago
PH
Clinical Informatics Analyst, Nurse
Provincial Health Services Authority
Nanaimo, BC
- Full-time
The Clinical Informatics Analyst (CIA) reports to the Manager and identifies and articulates gaps between current and future state clinical business processes, and participates in ongoing…
Added 2 hours ago
IO
Compliance Analyst (Fixed Term)
Irving Oil
Saint John, NB
- Full-time
Administer and enhance the Compliance Register (Nimonik), including system testing, troubleshooting, and support for business requests
Added 2 hours ago
TR
Senior Business Analyst
Top Recruitment
Toronto, ON
- Contract
We're seeking an experienced Senior Business Analyst to join a large public sector client on a series of digital and IT initiatives. You'll act as the bridge between business stakeholders…
Added 5 hours ago
FH
Business Analyst
Fraser Health
New Westminster, BC
- Full-time
Bring your demonstrated leadership and consultation skills to this exciting opportunity as a Business Analyst, Fraser Health's Accounts Receivable and Payroll team. In this role, you will…
Added 5 hours ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
The Analyst, Business Systems, Health Informatics - Community and Primary Care, is responsible for providing a range of business and systems analysis and support services to the community…
Added 5 hours ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new…
Added 5 hours ago
TC
Waterfall Analyst, Waterfall Ancillary Services
The Citco Group Limited
Toronto, ON
- $68,000 to $86,000 CAD / year
- Full-time
…expertise in all aspects of the waterfall and on-boarding process, system configuration, and fund accounting, as well as participate in firm-wide initiatives and thought…
Added 5 hours ago
C
Senior Mainframe Test Analyst
Cognizant
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
We are seeking an experienced Senior Mainframe Test Analyst with deep expertise in Mainframe applications and testing methodologies. The candidate will be responsible for planning,…
Added 5 hours ago
R&
End User Systems Support Specialist
Robertson & Company Ltd.
Toronto, ON
- Full-time
Minimum five years of experience as a Systems Administrator or Desktop Support Analyst.
Added 6 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 6 hours ago
IB
Senior Business Analyst, Salesforce
IVEY BUSINESS SCHOOL FOUNDATION
London, ON
- $85,309 to $106,636 CAD / year
- Full-time
- Contract
The Senior Business Analyst is a solution-oriented, strategic thinker possessing a robust combination of system design, business process, and Salesforce expertise. In their role, they play…
Added 7 hours ago
BA
Lead Business Analyst
BC Assessment
Victoria, BC
- Full-time
The Lead Business Analyst is a professional role within Project Vendor Management Office, ITS that offers information management and information technology planning, business analysis,…
Added 7 hours ago
AH
Administrative Support IV
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…Access and Disclosure is seeking an Access and Disclosure (A&D) Analyst to join our team. In this role, you will provide essential support to facilitate the secure, accurate and compliant…
Added 9 hours ago
RH
Partner Engagement Experience, Program Operations Analyst
Red Hat
NB
- Full-time
The Red Hat Partner Engagement Experience team is looking for a Program Operations Analyst with experience in managing business processes and driving scalable automations for internal…
Added 9 hours ago
TC
Analyste, Soutien technique - Bilingual IT Service Desk Analyst - Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
Poste : Analyste, Soutien technique - IT Service Desk Analyst
Added 9 hours ago
UO
Business Analyst
University of Prince Edward Island
Charlottetown, PE
- Full-time
The University of Prince Edward Island is seeking a Business Analyst to support strategic finance initiatives focused on process improvement, system enhancement, and digital transformation.…
Added 9 hours ago
Information Security Officer 3 (Security Architect, Application and Product Security)
Government of Alberta
Edmonton, AB
…application and product security. Your contributions will directly support the secure and reliable operation of the province’s computing environment and digital services. Additionally, you…

Boldr

Senior Accounts Receivable Associate

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Have 2+ years of experience in accounts receivable, billing operations, order to cash, finance operations, or a high-volume customer operations role
Posting language: English
Posted: Oct 6, 2026

Original job description

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
We are a global team, united by our desire to connect diverse people with common values for boldr impact.

LET’S START WITH OUR VALUES

Meaningful connections start with AUTHENTICITY
We do our best work by being CURIOUS
We grow by remaining DYNAMIC
Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Senior Accounts Receivable Associate, you will support the Invoice to Cash (I2C) team by serving as the research and resolution engine behind the Collections and Cash Application teams. You will own the JIRA queue end to end, conduct account reconciliations, coordinate with internal teams to investigate and resolve inquiries, and provide findings that are either fully resolved or ready for the collector to communicate to the customer.

You will work in a fast-paced environment where priorities shift daily and ticket volumes are high. Your work will range from quick account lookups to complex, multi-system reconciliations involving Stripe, NetSuite, Tesorio, and multiple internal stakeholders. You will play an important role in protecting front-line capacity and ensuring that issues are thoroughly investigated and brought to resolution.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

Own the AR JIRA queue. Triage, investigate, and resolve internal tickets within team SLAs. You are the named owner from open to close, including chasing down whoever you need across Billing, Sales Ops, RevOps, Tax, or Support to get an answer.
Absorb research and reconciliation work from the front line. Any investigation that would pull a collector or CashApp analyst off their book gets routed to you. You dig in, document what you find, and return it in one of two states: fully resolved with the internal stakeholder, or written up as a customer-ready response the front-line agent can send without rework.
Run account reconciliations. Tie out customer ledgers across Stripe, our billing systems, and the GL when payments, credits, or balances do not match what the customer expects.
Support Cash Application. Take on payment research, unapplied cash investigation, and ad hoc recon work for the CashApp team under the same handoff model.
Handle limited direct customer contact. Most customer communication stays with the front-line agent who owns the relationship, but when it is faster for you to go straight to the customer for a missing remittance, a clarifying detail, or a simple confirmation, you will. You will know when to loop the collector back in.
Spot the patterns. When the same issue keeps showing up in the queue, flag it. Part of the value of this seat is seeing the recurring breaks before anyone else does.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

Curious and authentic, just like us! #beboldr
An analytical and critical thinker, with an eye for even the most minute of details
Passionate about client satisfaction
Proactive and self-motivated
Strongly interested in learning new ideas, processes, and unique requirements. On top of that, you’re willing to share your skills and talents with the team.
Able to handle and prioritize multiple tasks and meet deadlines.
Highly self-motivated
Able to maintain confidentiality and exercise extreme discretion.
Honest and Trustworthy.
Able to adapt to change and learn quickly
Detail-oriented
You are able to work onsite full time
You are able to adapt to schedule changes (Primary schedule follows US business hour, but schedule may change depending on operational needs)

YOU HAVE…

At a minimum, an associate's degree in Accounting or a related field
Have 2+ years of experience in accounts receivable, billing operations, order to cash, finance operations, or a high-volume customer operations role
Are comfortable working a queue. You can hold ten open items at different stages, keep them all moving, and not lose the thread on any of them
Write clearly and professionally. A big part of this job is handing back a summary that someone else can act on immediately, and occasionally sending that summary directly to a customer yourself
Are comfortable in Excel or Google Sheets at an intermediate level (lookups, pivots, basic reconciliation logic)
Good interpersonal and communication skills as well as the ability to maintain professionalism under pressure
Experience with Stripe, NetSuite, Tesorio, JIRA, or Intercom
Exposure to SaaS or usage-based billing models
Prior experience in a shared-services, back-office, or "tier 2" support function
Basic familiarity with general ledger concepts and how AR ties to the balance sheet

Apply About employer

More about this job

Responsibilities

The Senior Accounts Receivable Associate will manage the AR JIRA queue, conduct complex account reconciliations, and investigate payment discrepancies. They will serve as a resolution engine for the Collections and Cash Application teams to ensure accurate financial reporting and customer satisfaction.

Requirements

Candidates must have at least an associate's degree in Accounting or a related field and 2+ years of experience in accounts receivable or finance operations. Proficiency in Excel, Google Sheets, and experience with financial software like NetSuite or Stripe are required.

Skills

Accounts Receivable
Account Reconciliation
Billing Operations
Financial Analysis
Data Analysis
Stripe
NetSuite
Tesorio
JIRA
Intercom
Excel
Google Sheets
Critical Thinking
Communication
Problem Solving
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Accounts Receivable
Invoice to Cash
Collections
Cash Application
Account Reconciliation
Stripe
NetSuite
Tesorio
JIRA
Intercom
Excel
Google Sheets
SaaS
General Ledger
Billing Operations
Finance Operations
Analytical Thinking
Client Satisfaction
Back-office
Tier 2 Support

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