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Added 6 mins ago
SP
Director, Finance Data Strategy & Stewardship
Salesforce Partner Canada
Toronto, ON
- Full-time
As a member of the Controllership organisation, the Director of Finance Data Strategy & Stewardship will lead the end-to-end strategy, governance, and lifecycle management of Finance data…
Added 6 mins ago
LE
Director, Human Resources
LG Electronics
Toronto, ON
- Full-time
Ensure reliable HR operations, policies, employee lifecycle processes, workforce reporting, and HR data governance.
Added 3 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 3 hours ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Ottawa, ON
- $52,000 to $59,000 CAD / year
- Full-time
Under the direction of the Director, Insights and Pipeline Management, the Analyst supports the delivery of fundraising analytics, and pipeline management services for the Corporate…
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 6 hours ago
LE
Director, Human Resources
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
Ensure reliable HR operations, policies, employee lifecycle processes, workforce reporting, and HR data governance.
Added 6 hours ago
Director, Human Resources
Human Resources
Toronto, ON
Ensure reliable HR operations, policies, employee lifecycle processes, workforce reporting, and HR data governance.
Added 8 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…in supporting the ongoing implementation, optimization, and governance of the EPIC system within the Diagnostic Imaging portfolio. The Integrated Manager will act as a key liaison between…
Added 8 hours ago
BH
Executive Director, Data and Analytics
BC Housing
Burnaby, BC
- Full-time
Reporting to the Vice President, Strategy and Innovation, the Executive Director, Data and Analytics oversees and provides strategic leadership for BC Housing’s enterprise data and…
Added 8 hours ago
AU
Manager, Finance Data Governance, Reporting and Systems
Athabasca University
Athabasca, AB
- $99,567.77 to $142,326.49 USD / year
- Full-time
Athabasca University's Office of the Vice President, Finance and Operations is recruiting for a Manager, Finance Data Governance, Reporting and Systems
Added 8 hours ago
DT
Director of IT Security Infrastructure
Decode Talent
Canada
- Contract
As Director of IT Security & Infrastructure, you will own the security posture and network backbone of the entire business. You will lead our Microsoft 365 security stack, run our…
Added 8 hours ago
RB
Senior Director, Technology Infrastructure Operations & Resiliency
Royal Bank of Canada
Toronto, ON
- Full-time
As the Senior Director, Technology Infrastructure Operations & Resiliency, you will lead the shift of Royal Bank of Canada's Technology Operations & Resiliency (TOR) team to a proactive,…
Added 9 hours ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…and supported distribution-office portfolio. Reporting to the Director, Facility Management, the role converts approved strategies, service standards, budgets, and risk priorities into…
Added 9 hours ago
C
Staff Program Manager, Marketing Enablement
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…time-to-productivity, engagement, and qualitative signal. Report to the Director and use the data to decide what gets built next and what gets…
Added 9 hours ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
You operate as a credible voice on how we work with AI - with your customers. You can explain to a Director what AI is doing on their behalf, set realistic expectations for AI reliability,…
Added 10 hours ago
TC
Executive Assistant
The Children's Aid Society of the District of Thunder Bay
Thunder Bay, ON
- $64,507 to $81,622 CAD / year
- Full-time
Provide confidential administrative support to the Executive Director and Senior Leadership Team including word processing, filing, e-mail filing, letter/minutes/report writing, data…
Added 10 hours ago
R
Senior Director, Technology Infrastructure Operations & Resiliency
RBC
Toronto, ON
- Full-time
As the Senior Director, Technology Infrastructure Operations & Resiliency, you will lead the shift of Royal Bank of Canada's Technology Operations & Resiliency (TOR) team to a proactive,…
Added 10 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 10 hours ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
They provide leadership for technology strategy, infrastructure, business systems, cybersecurity, data governance, digital transformation, and artificial intelligence.
Added 10 hours ago
M
Director, Canadian Product Tax
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…of business. Reporting to the AVP, Canadian Product Tax, the Director is responsible for providing technical tax advice related to Manulife’s products and for overseeing tax compliance…
Added 11 hours ago
CH
Senior Investment Analyst
Canadian Housing Acquisition Fund
Canada
- Full-time
…sector and supported by expertise in finance, investment, and governance, CHAF works alongside housing providers, governments, and investors to build lasting housing solutions across…
Added 11 hours ago
Logistics - Supervisor, Supply Chain
Mohawk Medbuy Corporation (MMC)
Kingston, ON
…redevelopment) and nutrition solutions. Other services include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts…
Added 11 hours ago
MM
Supply Chain Supervisor
Mohawk Medbuy Corporation
Kingston, ON
- $71,757 to $84,101 CAD / year
- Full-time
Reporting to the Director, Supply Chain, the Supervisor, Supply Chain is accountable for daily oversight of the Logistics department and related functions as well as Supervision of…
Added 11 hours ago
GD
Associate Director - Field Operations
Globalfaces Direct
Toronto, ON · North York, ON
- Full-time
…territory tracking, and payroll processing - the Associate Director shifts the department focus toward strategic process automation, workflow optimization, and cross-functional integration…
Added 12 hours ago
Director, IT Infrastructure & Cybersecurity
Winnipeg Airports Authority
Winnipeg, MB
The Director is accountable for the stability, integrity and security of WAA’s technology ecosystem. This includes oversight of IT infrastructure operations (network, server, cloud, and…

Boldr

Senior Director, People Operations

Remote, Canada

Remote

Full-time

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Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating
access to dignified, meaningful work in communities around the world.
We are a global team, united by our desire to connect diverse people with common values for boldr
impact.

LET’S START WITH OUR VALUES

Excellent. Being excellent at what we do sets us apart. It happens when we care about our work and how it lands, set clear standards, and hold each other accountable. We don't stop at meeting the standard; we keep raising the bar.
Authentic. Real connection happens when we show up as our best, truest selves, help others dothe same, and stand by each other through the harder times.
Curious. Curiosity keeps us innovative. Better understanding comes from asking helpful questions, seeking to understand before we act, and building on each other's thinking.
Dynamic. Growth is central to our purpose, and it only happens in dynamic environments where we stay flexible, adaptable and open.
Empathetic. Great partnerships happen when we take the time to understand the people we work with, our teams, our clients and our communities, for better outcomes for each.

WHAT IS YOUR ROLE

As Senior Director, People Operations, you are the operational and governance backbone of Boldr's People function. You own the systems, rewards, and standards that let a five-country division run with consistency and care.

Three connected disciplines roll up to you across the Philippines, South Africa, Mexico, Canada, and the United States:

People Operations and Systems: the employee lifecycle, our HRIS (Rippling), people data, service delivery, and self-service.
Total Rewards: compensation and benefits, Living Wage governance, pay equity, and job banding.
Business Partnering: ER cases and investigations, multi-country labor law compliance, risk and audit, and the policies and handbooks that keep us fair and consistent.

This is a role for a builder and an operator. The longer-range strategic agenda, organizational design, performance strategy, and strategic business partnering, sits with the VP and grows alongside our People Success team. Your mandate is to make the backbone genuinely excellent: scalable processes that do not rely on heroics, clean and trustworthy data, sound compliance across every jurisdiction, and a team member experience that reflects our values wherever people work.

You report to the VP, People, and you are one of the leaders the rest of the division depends on to keep the engine running as we scale.

WHY DO WE WANT YOU

We are looking for an impact-driven operator who can give a fast-growing, five-country division the backbone it needs to scale without breaking. Someone who builds systems that last, holds a high bar on compliance and fairness, and still keeps the human center in every process they design.

You will protect organizational health, bring calm and consistency to sensitive moments, and make the everyday experience of working at Boldr feel reliable and fair in every country we operate in. We do all of this so our team members can thrive as we grow.

WHAT WILL YOU DOPeople Operations and Systems

Own the employee lifecycle end-to-end: onboarding, changes, and offboarding, delivered consistently across all five countries.
Lead Rippling as our HRIS and system of record; design and maintain clean workflows, self-service, and service delivery (ticketing and knowledge base).
Establish data integrity and reporting discipline: headcount, attrition, and the people data leaders rely on to decide well.
Partner closely with Payroll to protect accuracy and timeliness in every jurisdiction.
Modernize People infrastructure through automation and sound system design, so support scales without manual workarounds.

Total Rewards

Own compensation and benefits governance across all geographies, anchored to our Living Wage philosophy as the pay floor.
Direct compensation cycles with rigor and clarity: timelines, manager enablement, auditability, and clear communication.
Oversee job banding and pay structures using our market data source (Payfactors), keeping pay equitable and defensible.
Steward pay equity and transparency norms that build trust while managing risk appropriately.

Employee Relations

Oversee sensitive ER cases, investigations, grievances, and disciplinary matters through the Business Partnering team, and personally lead the most complex cases, with consistency, fairness, and empathy.
Build the ER frameworks and manager guidance that keep outcomes fair and well-documented across countries.
Serve as a trusted, high-integrity escalation point on difficult people matters.

Compliance, Risk, and Governance

Ensure compliance across all five countries and both operating models: Managed Outsourcing and Global Employment (EoR).
Own records, audit, and data protection for People data.
Translate local labor realities into sound, consistent decisions, flag clearly where in-country counsel is needed, and engage and consult with counsel on these matters .
Build the governance and risk frameworks that let us scale responsibly.

Policy Development and Maintenance

Own the development, maintenance, and governance of People policies and employee handbooks.
Keep policy current with changing labor law in each jurisdiction, and consistent with our values and B Corp commitments.
Make policy clear, accessible, and genuinely useful to managers and team members, not just technically compliant.

Team Leadership and Stakeholder Partnership

Lead and develop the People Operations, Total Rewards, and Business Partnering teams; set clear goals, coach for growth, and build a culture of service excellence.
Own the budget for People Operations, Total Rewards, and Business Partnering, including people, systems, and vendor costs, and ensure it meets company requirements.
Establish clarity on decision rights, service levels, and escalation paths, so it is clear how People decisions get made here.
Partner with the VP, the Talent Acquisition and People Success pillars, Business Operations, Finance, and client-facing teams to keep the backbone aligned to the business and company strategy .

WHAT LIKE ABOUT YOU YOU ARE…

A high-integrity operator who brings calm and clarity to sensitive, ambiguous situations.
A systems thinker with a bias for action: you ship improvements and then sustain them.
Fair-minded and consistent, with sound judgment on employee relations, risk, and compliance.
People-first and business-fluent: you can defend operational decisions in plain, practical terms.
Tech-savvy enough to modernize People through automation and strong system design.

YOU HAVE…

10+ years in People or HR, with 8+ years leading multi-function or multi-country teams across People Operations, Total Rewards, ER, or Compliance including leading managers.
Proven experience building or rebuilding People infrastructure: operating model, shared services, HRIS, comp governance, and compliance frameworks.
Strong, varied labor and compliance instincts across multiple countries.
Demonstrated command of HR technology. Our stack includes Rippling (HRIS), Payfactors (compensation data), Workable (ATS), and Juno (LMS/LXP).
A track record of leading compensation cycles and governance, including benchmarking, job banding, and pay equity.
Experience handling sensitive ER matters and investigations with fairness and discretion.
Excellent judgment and communication. You can push back when needed and keep stakeholders aligned.
Comfortable working remotely across time zones in a fast-growing, globally distributed team.

NICE TO HAVE…

Experience in a BPO, outsourcing, or multi-entity services business, including Employer of Record or global employment.
Fluency with Living Wage or pay-equity frameworks.
Experience or a desire to work in a certified B Corp or purpose-led environment.
SHRM-SCP, SPHR, or an equivalent credential (helpful, not required).

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More about this job

Responsibilities

The Senior Director of People Operations will oversee the operational backbone of the company, including HRIS management, total rewards, and employee relations across five countries. This role focuses on building scalable processes, ensuring compliance with local labor laws, and maintaining data integrity to support global organizational growth.

Requirements

Candidates must have over 10 years of experience in HR or People operations, with at least 8 years in leadership roles managing multi-country teams. Proven expertise in building HR infrastructure, managing compensation cycles, and navigating complex labor compliance frameworks is essential.

Skills

People Operations
Total Rewards
Employee Relations
HRIS Management
Compliance
Compensation Governance
Pay Equity
Organizational Design
Data Integrity
Policy Development
Team Leadership
Budget Management
Risk Management
Strategic Planning
Stakeholder Management
Labor Law

Visa sponsorship

Not detected in the job text

Keywords

People Operations
HRIS
Rippling
Total Rewards
Payfactors
Workable
Juno
Compensation
Benefits
Living Wage
Pay Equity
Employee Relations
Compliance
Governance
Risk Management
Labor Law
B-Corp
Managed Outsourcing
Global Employment
HR Technology
Data Integrity
Policy Development
Strategic Planning
Budgeting
Team Leadership
SHRM-SCP
SPHR
Performance Strategy
Organizational Design
Employee Lifecycle

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