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Added 8 mins ago
C
Global HR Coordinator - Payments / Cross Border
Corpay
Toronto, ON
- Full-time
…international markets. Reporting directly to the HR Director, People Operations, you will provide operational and administrative support to HR Business Partners and the HR Director,…
Added 8 mins ago
Accounts Receivable Manager
Northland Properties
Vancouver, BC
Reporting within the Finance team, this role is responsible for overseeing daily AR operations, leading and developing the team, monitoring collections performance, and collaborating with…
Added 24 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Ottawa, ON
- Full-time
Reduce Shrink – Partner with store leadership to identify loss trends and implement effective prevention strategies.
Added 24 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Toronto, ON
- Full-time
Reduce Shrink – Partner with store leadership to identify loss trends and implement effective prevention strategies.
Added 24 mins ago
Operations Supervisor
Tenaris
Sault Ste. Marie, ON
As Operations Supervisor, you will be responsible for hands-on leadership of employees during their assigned shift. This role supervises operation in the different machines of the…
Added 38 mins ago
P
Senior Product Manager (Platform & AI)
PakFactory
Toronto, ON
- Full-time
PakFactory has spent over a decade as a design-led custom packaging partner to North American brands across apparel, beauty, food and beverage, and beyond. We're now at a genuine inflection…
Added 38 mins ago
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Senior Staff Software Engineer, Platform
Rippling
Toronto, ON
- Full-time
…permissions, and business processes across HR, IT, Finance, and Operations. Built on top of that foundation are the systems that power our Object Platform, event-driven dependency graph,…
Added 38 mins ago
C
Global HR Coordinator - Payments / Cross Border
Corpay
Toronto, ON
- Full-time
…international markets. Reporting directly to the HR Director, People Operations, you will provide operational and administrative support to HR Business Partners and the HR Director,…
Added 38 mins ago
F/
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Abbotsford, BC
- Full-time
Proactively coordinate office needs to resolve issues before they impact operations
Added 1 hour ago
P
GTM Strategy & Revenue Operations Manager
PakFactory
Toronto, ON
- Full-time
Partner with Finance and Operations to enforce discount discipline and curb low-margin, high-friction jobs.
Added 1 hour ago
SO
Talent Acquisition & HR Specialist
Source Office Furniture & Systems Ltd.
Burnaby, BC
- Contract
…Saskatchewan, and Ontario. You'll also provide HR support to our partner company, Performance Furnishings, and collaborate with our U.S.-based HR Generalist supporting N9NE Furniture…
Added 1 hour ago
C3
Systems Engineer, Sr
Company 3
Toronto, ON
- $42 to $61.54 CAD / hour
- Full-time
Production Infrastructure Support: They must partner with Production, Operations, and Facility Leadership to translate current and future project requirements into infrastructure designs,…
Added 1 hour ago
IG
EDI Developer
Insight Global
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Develop and maintain EDI mappings and customer/trading-partner integrations
Added 1 hour ago
MC
Supply Chain Analyst
Masco Canada
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Bachelor's Degree in Supply Chain Management, Business, Engineering, Operations Management, Analytics, Economics, or a related field.
Added 1 hour ago
MC
Supply Chain Analyst
Masco Corporation
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Bachelor's Degree in Supply Chain Management, Business, Engineering, Operations Management, Analytics, Economics, or a related field.
Added 1 hour ago
GD
Associate Director - Field Operations
Globalfaces Direct
Toronto, ON · North York, ON
- Full-time
…communications for new charities, and new client onboarding. Partner with the Senior Operations Business Partner and functional SVPs to align field systems with broader business…
Added 1 hour ago
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Manufacturing Process Engineer
Actalent
Ottawa, ON
- $50 to $65 CAD / hour
- Contract
…works closely with Manufacturing, Quality, Regulatory, and Operations teams to ensure that processes are safe, compliant, efficient, and production-ready, contributing directly to the…
Added 1 hour ago
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Human Resources Generalist
Jereh North America Group
Calgary, AB
- Full-time
Partner with the Jereh North American Group HR team to maintain alignment on HR practices, policies, and broader organizational requirements.
Added 1 hour ago
W
Advisor Team & Culture (Maternity Leave Coverage up to 18 months)
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Calgary, AB
- Full-time
Aligns daily work to shared team and partner goals.
Added 2 hours ago
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Digital Experience & Customer Marketing Specialist
Superior Propane
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Support Customer Experience, Retention, Operations, and Technology teams in identifying customer pain points and improving digital journeys, self-service processes, and overall customer…
Added 2 hours ago
TN
HR and Recruitment Specialist
The New Network
AB · Edmonton, AB
- Full-time
We are hiring an HR and Recruitment Specialist to look after our people operations, talent acquisition, and employer brand across Western Canada. This is an all-in-one, high-impact role…
Added 2 hours ago
F
Shop People and Planning Manager
FERO
AB · Edmonton, AB
- Full-time
· Work well with a technical operations partner, knowing when to decide, collaborate or seek support.
Added 2 hours ago
Applications Developer, Workday
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Toronto, ON
Partner with People Operations, Compensation, Payroll, and other business teams to gather requirements and translate business needs into effective Workday solutions.
Added 2 hours ago
Director, Corporate Compliance & Enterprise Risk
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Develop practical compliance tools, guidance, learning resources and reporting that business units can apply within day-to-day operations.
Added 2 hours ago
Director, Corporate Compliance & Enterprise Risk
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Develop practical compliance tools, guidance, learning resources and reporting that business units can apply within day-to-day operations.

Boldr

Senior Director, People Operations

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating
access to dignified, meaningful work in communities around the world.
We are a global team, united by our desire to connect diverse people with common values for boldr
impact.

LET’S START WITH OUR VALUES

Excellent. Being excellent at what we do sets us apart. It happens when we care about our work and how it lands, set clear standards, and hold each other accountable. We don't stop at meeting the standard; we keep raising the bar.
Authentic. Real connection happens when we show up as our best, truest selves, help others dothe same, and stand by each other through the harder times.
Curious. Curiosity keeps us innovative. Better understanding comes from asking helpful questions, seeking to understand before we act, and building on each other's thinking.
Dynamic. Growth is central to our purpose, and it only happens in dynamic environments where we stay flexible, adaptable and open.
Empathetic. Great partnerships happen when we take the time to understand the people we work with, our teams, our clients and our communities, for better outcomes for each.

WHAT IS YOUR ROLE

As Senior Director, People Operations, you are the operational and governance backbone of Boldr's People function. You own the systems, rewards, and standards that let a five-country division run with consistency and care.

Three connected disciplines roll up to you across the Philippines, South Africa, Mexico, Canada, and the United States:

People Operations and Systems: the employee lifecycle, our HRIS (Rippling), people data, service delivery, and self-service.
Total Rewards: compensation and benefits, Living Wage governance, pay equity, and job banding.
Business Partnering: ER cases and investigations, multi-country labor law compliance, risk and audit, and the policies and handbooks that keep us fair and consistent.

This is a role for a builder and an operator. The longer-range strategic agenda, organizational design, performance strategy, and strategic business partnering, sits with the VP and grows alongside our People Success team. Your mandate is to make the backbone genuinely excellent: scalable processes that do not rely on heroics, clean and trustworthy data, sound compliance across every jurisdiction, and a team member experience that reflects our values wherever people work.

You report to the VP, People, and you are one of the leaders the rest of the division depends on to keep the engine running as we scale.

WHY DO WE WANT YOU

We are looking for an impact-driven operator who can give a fast-growing, five-country division the backbone it needs to scale without breaking. Someone who builds systems that last, holds a high bar on compliance and fairness, and still keeps the human center in every process they design.

You will protect organizational health, bring calm and consistency to sensitive moments, and make the everyday experience of working at Boldr feel reliable and fair in every country we operate in. We do all of this so our team members can thrive as we grow.

WHAT WILL YOU DOPeople Operations and Systems

Own the employee lifecycle end-to-end: onboarding, changes, and offboarding, delivered consistently across all five countries.
Lead Rippling as our HRIS and system of record; design and maintain clean workflows, self-service, and service delivery (ticketing and knowledge base).
Establish data integrity and reporting discipline: headcount, attrition, and the people data leaders rely on to decide well.
Partner closely with Payroll to protect accuracy and timeliness in every jurisdiction.
Modernize People infrastructure through automation and sound system design, so support scales without manual workarounds.

Total Rewards

Own compensation and benefits governance across all geographies, anchored to our Living Wage philosophy as the pay floor.
Direct compensation cycles with rigor and clarity: timelines, manager enablement, auditability, and clear communication.
Oversee job banding and pay structures using our market data source (Payfactors), keeping pay equitable and defensible.
Steward pay equity and transparency norms that build trust while managing risk appropriately.

Employee Relations

Oversee sensitive ER cases, investigations, grievances, and disciplinary matters through the Business Partnering team, and personally lead the most complex cases, with consistency, fairness, and empathy.
Build the ER frameworks and manager guidance that keep outcomes fair and well-documented across countries.
Serve as a trusted, high-integrity escalation point on difficult people matters.

Compliance, Risk, and Governance

Ensure compliance across all five countries and both operating models: Managed Outsourcing and Global Employment (EoR).
Own records, audit, and data protection for People data.
Translate local labor realities into sound, consistent decisions, flag clearly where in-country counsel is needed, and engage and consult with counsel on these matters .
Build the governance and risk frameworks that let us scale responsibly.

Policy Development and Maintenance

Own the development, maintenance, and governance of People policies and employee handbooks.
Keep policy current with changing labor law in each jurisdiction, and consistent with our values and B Corp commitments.
Make policy clear, accessible, and genuinely useful to managers and team members, not just technically compliant.

Team Leadership and Stakeholder Partnership

Lead and develop the People Operations, Total Rewards, and Business Partnering teams; set clear goals, coach for growth, and build a culture of service excellence.
Own the budget for People Operations, Total Rewards, and Business Partnering, including people, systems, and vendor costs, and ensure it meets company requirements.
Establish clarity on decision rights, service levels, and escalation paths, so it is clear how People decisions get made here.
Partner with the VP, the Talent Acquisition and People Success pillars, Business Operations, Finance, and client-facing teams to keep the backbone aligned to the business and company strategy .

WHAT LIKE ABOUT YOU YOU ARE…

A high-integrity operator who brings calm and clarity to sensitive, ambiguous situations.
A systems thinker with a bias for action: you ship improvements and then sustain them.
Fair-minded and consistent, with sound judgment on employee relations, risk, and compliance.
People-first and business-fluent: you can defend operational decisions in plain, practical terms.
Tech-savvy enough to modernize People through automation and strong system design.

YOU HAVE…

10+ years in People or HR, with 8+ years leading multi-function or multi-country teams across People Operations, Total Rewards, ER, or Compliance including leading managers.
Proven experience building or rebuilding People infrastructure: operating model, shared services, HRIS, comp governance, and compliance frameworks.
Strong, varied labor and compliance instincts across multiple countries.
Demonstrated command of HR technology. Our stack includes Rippling (HRIS), Payfactors (compensation data), Workable (ATS), and Juno (LMS/LXP).
A track record of leading compensation cycles and governance, including benchmarking, job banding, and pay equity.
Experience handling sensitive ER matters and investigations with fairness and discretion.
Excellent judgment and communication. You can push back when needed and keep stakeholders aligned.
Comfortable working remotely across time zones in a fast-growing, globally distributed team.

NICE TO HAVE…

Experience in a BPO, outsourcing, or multi-entity services business, including Employer of Record or global employment.
Fluency with Living Wage or pay-equity frameworks.
Experience or a desire to work in a certified B Corp or purpose-led environment.
SHRM-SCP, SPHR, or an equivalent credential (helpful, not required).

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More about this job

Responsibilities

The Senior Director of People Operations will oversee the operational backbone of the company, including HRIS management, total rewards, and employee relations across five countries. This role focuses on building scalable processes, ensuring compliance with local labor laws, and maintaining data integrity to support global organizational growth.

Requirements

Candidates must have over 10 years of experience in HR or People operations, with at least 8 years in leadership roles managing multi-country teams. Proven expertise in building HR infrastructure, managing compensation cycles, and navigating complex labor compliance frameworks is essential.

Skills

People Operations
Total Rewards
Employee Relations
HRIS Management
Compliance
Compensation Governance
Pay Equity
Organizational Design
Data Integrity
Policy Development
Team Leadership
Budget Management
Risk Management
Strategic Planning
Stakeholder Management
Labor Law

Visa sponsorship

Not detected in the job text

Keywords

People Operations
HRIS
Rippling
Total Rewards
Payfactors
Workable
Juno
Compensation
Benefits
Living Wage
Pay Equity
Employee Relations
Compliance
Governance
Risk Management
Labor Law
B-Corp
Managed Outsourcing
Global Employment
HR Technology
Data Integrity
Policy Development
Strategic Planning
Budgeting
Team Leadership
SHRM-SCP
SPHR
Performance Strategy
Organizational Design
Employee Lifecycle

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