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Added 11 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
AB · Alberta, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…
Added 11 mins ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
Assist Team Managers to run day to day operations and efficient workflow
Added 11 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Winnipeg, MB
- Full-time
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting…
Added 11 mins ago
SD
Production Supervisor
Shoppers Drug Mart
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Supervisor Production will assist the Pharmacy Operations Management Team in overseeing the day-to-day workflow process of their team within Operations and to ensure optimal customer…
Added 11 mins ago
SS
Cook | Permanent Full Time
Sienna Senior Living
Elmira, ON
- Full-time
In the absence of the team leader, assumes responsibility for departmental operations including enu changes as necessary, requisitions and purchases food and other supplies from authorized…
Added 11 mins ago
FN
Medical Office Assistant, Fraser South First Nations Primary Care Centre, Expression Of Interest
First Nations Health Authority
Chilliwack, BC
- Full-time
The Medical Office Assistant, Primary Care provides administrative support to the day-to-day operations of the Centre. The role coordinates staff and resources across the various spoke…
Added 11 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Mississauga, ON
- Full-time
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting…
Added 11 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Kitchener, ON
- Full-time
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting…
Added 11 mins ago
F
Operations Manager
Flyover
Vancouver, BC
- $75,000 CAD / year
- Full-time
Flyover is looking for an Operations Manager to join our team. The focus of this role is to oversee the location’s day-to-day operations, ensure efficiency, optimize processes, manage…
Added 11 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Richmond, BC
- Full-time
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting…
Added 11 mins ago
FW
General Manager
Fitness World Canada
Victoria, BC
- Full-time
…community and ensure a best-in-class fitness experience for our member base and personal training clients. You build and maintain an engaged and high performing team of fitness and…
Added 11 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Montreal, QC
- Full-time
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting…
Added 11 mins ago
AS
Director of Culinary Services
Amica Senior Lifestyles
Vaughan, ON
- Full-time
…development, hiring, payroll administration, and scheduling. As a member of the management team, you will also participate in community operations including rotating duty manager shifts,…
Added 11 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Halifax, NS
- Full-time
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting…
Added 11 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Calgary, AB
- Full-time
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting…
Added 11 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a key member of the Human Resources team, you will provide operational leadership, technical expertise, and support to scheduling staff, managers, and directors across the Hospital. You…
Added 11 mins ago
Winter Visitor Surveyor
Tourism Whistler
Whistler, BC
…we are proud to call this place home. As a not-for-profit, member-based organization, we are also the people behind the operations of the Whistler Conference Centre, Whistler Golf Club,…
Added 11 mins ago
FH
Licensed Practical Nurse, Full Scope - Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 11 mins ago
FH
Licensed Practical Nurse, Full Scope - Surrey Memorial Hospital - Emergency Department
Fraser Health
Surrey, BC
- Full-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 11 mins ago
FH
Social Worker (MSW), Child & Adolescent Psychiatric Stabilization Unit (CAPSU), Adolescent Psychiatric Unit (APU)
Fraser Health
Surrey, BC
- Part-time
As a member of a multidisciplinary team, reporting to the Manager, Clinical Operations for day to day operations and the delivery of social work services, and accountable to the…
Added 11 mins ago
FH
Licensed Practical Nurse, Full Scope - Laurel Place
Fraser Health
Surrey, BC
- Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 27 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 27 mins ago
Operations Manager, Tank Rentals & Sales
UFA Co-operative Ltd.
Grande Prairie, AB
BarW is seeking a strategic and entrepreneurial Operations Manager, Tank Rentals & Sales to lead a growing multi-location business across Western Cananda. This role is accountable for…
Added 27 mins ago
Assistant Manager, Asset Servicing - Corporate Actions (12-Month Contract GWO)
Scotiabank
Toronto, ON
Actively pursues effective and efficient operations of their assigned areas, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations…
Added 27 mins ago
Assistant Manager, Derivative Settlements Operations, Settlements & Clearing (18-Month Contract GWO)
Scotiabank
Toronto, ON
Contributes to the overall success of Derivative Settlements Operations / Settlements and Clearing in Canada ensuring specific individual goals, plans, initiatives are executed / delivered…

Boldr

Senior Director, People Operations

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 2, 2026

Original job description

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating
access to dignified, meaningful work in communities around the world.
We are a global team, united by our desire to connect diverse people with common values for boldr
impact.

LET’S START WITH OUR VALUES

Excellent. Being excellent at what we do sets us apart. It happens when we care about our work and how it lands, set clear standards, and hold each other accountable. We don't stop at meeting the standard; we keep raising the bar.
Authentic. Real connection happens when we show up as our best, truest selves, help others dothe same, and stand by each other through the harder times.
Curious. Curiosity keeps us innovative. Better understanding comes from asking helpful questions, seeking to understand before we act, and building on each other's thinking.
Dynamic. Growth is central to our purpose, and it only happens in dynamic environments where we stay flexible, adaptable and open.
Empathetic. Great partnerships happen when we take the time to understand the people we work with, our teams, our clients and our communities, for better outcomes for each.

WHAT IS YOUR ROLE

As Senior Director, People Operations, you are the operational and governance backbone of Boldr's People function. You own the systems, rewards, and standards that let a five-country division run with consistency and care.

Three connected disciplines roll up to you across the Philippines, South Africa, Mexico, Canada, and the United States:

People Operations and Systems: the employee lifecycle, our HRIS (Rippling), people data, service delivery, and self-service.
Total Rewards: compensation and benefits, Living Wage governance, pay equity, and job banding.
Business Partnering: ER cases and investigations, multi-country labor law compliance, risk and audit, and the policies and handbooks that keep us fair and consistent.

This is a role for a builder and an operator. The longer-range strategic agenda, organizational design, performance strategy, and strategic business partnering, sits with the VP and grows alongside our People Success team. Your mandate is to make the backbone genuinely excellent: scalable processes that do not rely on heroics, clean and trustworthy data, sound compliance across every jurisdiction, and a team member experience that reflects our values wherever people work.

You report to the VP, People, and you are one of the leaders the rest of the division depends on to keep the engine running as we scale.

WHY DO WE WANT YOU

We are looking for an impact-driven operator who can give a fast-growing, five-country division the backbone it needs to scale without breaking. Someone who builds systems that last, holds a high bar on compliance and fairness, and still keeps the human center in every process they design.

You will protect organizational health, bring calm and consistency to sensitive moments, and make the everyday experience of working at Boldr feel reliable and fair in every country we operate in. We do all of this so our team members can thrive as we grow.

WHAT WILL YOU DOPeople Operations and Systems

Own the employee lifecycle end-to-end: onboarding, changes, and offboarding, delivered consistently across all five countries.
Lead Rippling as our HRIS and system of record; design and maintain clean workflows, self-service, and service delivery (ticketing and knowledge base).
Establish data integrity and reporting discipline: headcount, attrition, and the people data leaders rely on to decide well.
Partner closely with Payroll to protect accuracy and timeliness in every jurisdiction.
Modernize People infrastructure through automation and sound system design, so support scales without manual workarounds.

Total Rewards

Own compensation and benefits governance across all geographies, anchored to our Living Wage philosophy as the pay floor.
Direct compensation cycles with rigor and clarity: timelines, manager enablement, auditability, and clear communication.
Oversee job banding and pay structures using our market data source (Payfactors), keeping pay equitable and defensible.
Steward pay equity and transparency norms that build trust while managing risk appropriately.

Employee Relations

Oversee sensitive ER cases, investigations, grievances, and disciplinary matters through the Business Partnering team, and personally lead the most complex cases, with consistency, fairness, and empathy.
Build the ER frameworks and manager guidance that keep outcomes fair and well-documented across countries.
Serve as a trusted, high-integrity escalation point on difficult people matters.

Compliance, Risk, and Governance

Ensure compliance across all five countries and both operating models: Managed Outsourcing and Global Employment (EoR).
Own records, audit, and data protection for People data.
Translate local labor realities into sound, consistent decisions, flag clearly where in-country counsel is needed, and engage and consult with counsel on these matters .
Build the governance and risk frameworks that let us scale responsibly.

Policy Development and Maintenance

Own the development, maintenance, and governance of People policies and employee handbooks.
Keep policy current with changing labor law in each jurisdiction, and consistent with our values and B Corp commitments.
Make policy clear, accessible, and genuinely useful to managers and team members, not just technically compliant.

Team Leadership and Stakeholder Partnership

Lead and develop the People Operations, Total Rewards, and Business Partnering teams; set clear goals, coach for growth, and build a culture of service excellence.
Own the budget for People Operations, Total Rewards, and Business Partnering, including people, systems, and vendor costs, and ensure it meets company requirements.
Establish clarity on decision rights, service levels, and escalation paths, so it is clear how People decisions get made here.
Partner with the VP, the Talent Acquisition and People Success pillars, Business Operations, Finance, and client-facing teams to keep the backbone aligned to the business and company strategy .

WHAT LIKE ABOUT YOU YOU ARE…

A high-integrity operator who brings calm and clarity to sensitive, ambiguous situations.
A systems thinker with a bias for action: you ship improvements and then sustain them.
Fair-minded and consistent, with sound judgment on employee relations, risk, and compliance.
People-first and business-fluent: you can defend operational decisions in plain, practical terms.
Tech-savvy enough to modernize People through automation and strong system design.

YOU HAVE…

10+ years in People or HR, with 8+ years leading multi-function or multi-country teams across People Operations, Total Rewards, ER, or Compliance including leading managers.
Proven experience building or rebuilding People infrastructure: operating model, shared services, HRIS, comp governance, and compliance frameworks.
Strong, varied labor and compliance instincts across multiple countries.
Demonstrated command of HR technology. Our stack includes Rippling (HRIS), Payfactors (compensation data), Workable (ATS), and Juno (LMS/LXP).
A track record of leading compensation cycles and governance, including benchmarking, job banding, and pay equity.
Experience handling sensitive ER matters and investigations with fairness and discretion.
Excellent judgment and communication. You can push back when needed and keep stakeholders aligned.
Comfortable working remotely across time zones in a fast-growing, globally distributed team.

NICE TO HAVE…

Experience in a BPO, outsourcing, or multi-entity services business, including Employer of Record or global employment.
Fluency with Living Wage or pay-equity frameworks.
Experience or a desire to work in a certified B Corp or purpose-led environment.
SHRM-SCP, SPHR, or an equivalent credential (helpful, not required).

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More about this job

Responsibilities

The Senior Director of People Operations will oversee the operational backbone of the company, including HRIS management, total rewards, and employee relations across five countries. This role focuses on building scalable processes, ensuring compliance with local labor laws, and maintaining data integrity to support global organizational growth.

Requirements

Candidates must have over 10 years of experience in HR or People operations, with at least 8 years in leadership roles managing multi-country teams. Proven expertise in building HR infrastructure, managing compensation cycles, and navigating complex labor compliance frameworks is essential.

Skills

People Operations
Total Rewards
Employee Relations
HRIS Management
Compliance
Compensation Governance
Pay Equity
Organizational Design
Data Integrity
Policy Development
Team Leadership
Budget Management
Risk Management
Strategic Planning
Stakeholder Management
Labor Law

Visa sponsorship

Not detected in the job text

Keywords

People Operations
HRIS
Rippling
Total Rewards
Payfactors
Workable
Juno
Compensation
Benefits
Living Wage
Pay Equity
Employee Relations
Compliance
Governance
Risk Management
Labor Law
B-Corp
Managed Outsourcing
Global Employment
HR Technology
Data Integrity
Policy Development
Strategic Planning
Budgeting
Team Leadership
SHRM-SCP
SPHR
Performance Strategy
Organizational Design
Employee Lifecycle

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