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Customer Execution & Customization Management

  • Dorval, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

What are your contributions to the team?

  • Lead high-visibility projects related to customer customization requests, ensuring flawless execution from project launch through final integration into production.
  • Act as a key contributor within the value chain by coordinating action plans and facilitating seamless collaboration among cross-functional teams to ensure efficient implementation without compromising quality.
  • Make informed and strategic decisions by proactively identifying risks related to schedule and cost, developing practical alternative solutions, and providing clear visibility to leadership.
  • Demonstrate influential leadership by mobilizing cross-functional teams and helping prioritize critical issues in a dynamic environment.
  • Drive continuous improvement by identifying optimization opportunities and actively contributing to process enhancements.
  • Collaborate with subject matter experts and leaders across all levels of the organization in a stimulating environment focused on our customers, our people, and our results.


How to thrive in this role?

  • You hold a university degree in a related field, preferably in Project Management, and possess a minimum of five (5) years of relevant experience.
  • Experience in Program Management and Change Management within the aviation industry is considered a strong asset.
  • You have a solid understanding of project management principles and practices.
  • You possess excellent organizational, time management, and self-management skills.
  • You are fluent in both French and English, written and spoken.
  • Experience in a manufacturing environment is considered an asset.
  • You are proficient with Microsoft Office Suite, including Word, Excel, PowerPoint, Power BI, and Microsoft Project.
  • You demonstrate strong interpersonal, leadership, and communication skills.
  • You are customer-focused and innovative in problem-solving.
  • You are open-minded and have a strong ability to work collaboratively within a team environment.
More about this job

Responsibilities

Lead customer customization projects from launch through production integration, coordinating cross-functional teams to deliver efficiently without compromising quality. Identify schedule and cost risks, develop alternatives, communicate project visibility to leadership, and drive process improvements.

Requirements

Requires a university degree in a related field, preferably Project Management, and at least five years of relevant experience; aviation program and change management experience is an asset. Candidates should have strong project management, organizational, leadership, communication, and collaboration skills, be fluent in French and English, and be proficient with Microsoft Office, Power BI, and Microsoft Project.

Skills

  • Project Management
  • Program Management
  • Change Management
  • Customer Customization
  • Cross-Functional Collaboration
  • Risk Management
  • Schedule and Cost Management
  • Leadership
  • Communication
  • Organizational Skills
  • Time Management
  • Continuous Improvement
  • Problem-Solving
  • Microsoft Office
  • Power BI
  • Microsoft Project

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Manufacturing
  • Transportation
  • Customer Service & Support

Keywords

  • Customer Customization
  • Project Management
  • Program Management
  • Change Management
  • Aviation
  • Aerospace
  • Manufacturing
  • Production Integration
  • Cross-Functional Teams
  • Action Plans
  • Risk Management
  • Schedule Management
  • Cost Management
  • Quality
  • Leadership
  • Continuous Improvement
  • Process Optimization
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Power BI
  • Microsoft Project
  • French
  • English

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