Find work in Canada.

326,697 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
Sales Associate III-7
Coach
Richmond, BC
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 6 mins ago
Senior Procurement Specialist, Strategic Supply Management (Hybrid/Telework)
CBC/Radio-Canada
Toronto, ON
Full-time
This role reporting to the Sr. Director of Procurement focuses on procedural writing, document standardization, and clear operational communication, taking existing documents and creating…
Added 6 mins ago
Senior Java Developer (Kafka/API)
Sun Life
Toronto, ON · Montreal, QC · Sun Life Toronto One York
Full-time
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts…
Added 6 mins ago
Coordinator - Investigations & Staff Development
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Director of Security Services, the incumbent is responsible for the development and implementation of all training programs required by the Security…
Added 6 mins ago
Health Care Aide
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Director Health Services, RN and/or LPN, the Health Care Aide acts as a member of the health care team, assisting with patient care and providing basic…
Added 6 mins ago
General Duty Mammography Technologist - Rural
Winnipeg Regional Health Authority
Portage la Prairie, MB
Under the direction of the Charge Technologist or delegate, and in collaboration with the Radiology Director, or Manager, the General Duty Mammography Technologist provides effective and…
Added 6 mins ago
Quality and Compliance Specialist - Diagnostic Services
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Quality Director Diagnostic Services the incumbent is responsible for:
Added 37 mins ago
Sales Support Associate III-2
Coach
Richmond, BC
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 37 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…across the full study lifecycle. Reporting to the Associate Director (scientific) and the CORE Manager (administrative), the incumbent will support Principal Investigators with data…
Added 37 mins ago
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the general supervision of the Director, Animal Resources Division (ARD), the incumbent is responsible for the management of the research animal facilities at the Montreal General…
Added 37 mins ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…patients. Under the immediate supervision of the CVIS Research Director and the CVIS Clinical Research Manager, the incumbent will be directly involved in several PI-Initiated and industry…
Added 37 mins ago
Manager, Brand Activations
MKTG
Toronto, ON
Full-time
You will report to the Director, Brand Activations.
Added 1 hour ago
Facilities and Maintenance Coordinator - 18 month Contract
Lifemark Health Group
Toronto, ON
$55,000 to $75,000 CAD / year
Temporary
Reporting into the Senior Director, Real Estate, Facilities and Capital Planning, the position requires strong organizational, communication, and problem-solving skills, with a focus on…
Added 1 hour ago
Adjudication Manager
Information and Privacy Commissioner of Ontario
Toronto, ON
Full-time
Under the general direction of the Director of Adjudication, you will lead, guide and direct adjudicators on:
Added 1 hour ago
Territory Manager, Referral Business Development – Victoria & Nanaimo, BC
Snore MD
Nanaimo, BC
Full-time
…Western Canada. We combine decades of medical and commercial experience to deliver an unmatched patient experience, and we’re growing our team on Vancouver…
Added 1 hour ago
Agile Delivery Lead
Sanofi
Toronto, ON
Full-time
…data-driven thinking, and empower teams as a coach rather than a director. You use AI tools responsibly as aids to enhance your work, not replacements for critical thinking. If continuous…
Added 1 hour ago
Executive Assistant
Independent Electricity System Operator
Canada
The successful placement within the range will depend on qualifications, relevant work experience, and other applicable considerations.
Added 1 hour ago
PROJECT MANAGER
City of Toronto
Toronto, ON
Represents and supports the Director at conferences and interagency, intergovernmental, senior staff and steering committee meetings.
Added 1 hour ago
Senior Product Manager
AutoTrader.ca
Toronto, ON
…initiatives within our fintech domain. Reporting into the Product Director, you will own the strategy, roadmap, execution, and performance of important product areas that support automotive…
Added 1 hour ago
Branch Operations Manager
Royal Bank of Canada
Newmarket, ON
Full-time
Implement Branch Director’s vision and ensure branch is efficiently and effectively managed.
Added 1 hour ago
Finance Director
GoodWork.ca
Temiskaming Shores, ON
Full-time
Salary Range: $93,600–$124,800, depending on experience
Added 1 hour ago
Product Photographer
Pophaus
Toronto, ON
$60,000 to $70,000 CAD / year
Full-time
Plan shoot days with our Art Director and designers, from shot list and moodboard to final handoff
Added 1 hour ago
Project Director
GoodWork.ca
Bowen Island, BC
Full-time
The Project Director (PD) is responsible for leading the success and growth of the MSI, in alignment with the MSI’s Strategic Plan. The PD develops and oversees maintenance of the MSI’s…
Added 1 hour ago
Insurance Claims Coordinator
FirstService Residential Canada
Vancouver, BC
Full-time
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.
Added 1 hour ago
Registered Nurse - AgeCare Gibson
AgeCare
Toronto, ON
Part-time
In collaboration with the Director of Care/Assistant Director of Care, implement AgeCare policies and procedures on the neighbourhood. Provide input into the revision of procedures within…

Bombardier

Director, Program Customer Management

Dorval, QC, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Experience: You have more than 15 years of experience in the aerospace industry; experience in aerospace innovation is considered a strong asset.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

What are your contributions to the team?

Authorize the release of aircraft-specific configuration profiles required to initiate pre-production and production activities in accordance with customer specifications.Lead the team responsible for managing customer requests across all aircraft platforms, from initial requirements intake through to the delivery of clear, competitive, and executable solutions.
Serve as a strategic partner to Sales and customer-facing teams to understand commercial priorities, shape response strategies, and support business development opportunities.
Orchestrate cross-functional assessments of technical feasibility, costs, schedules, risks, and implementation strategies to enable timely and informed decision-making.
Ensure the profitability of customer requests by developing pricing, margin, and proposal recommendations in collaboration with Finance and Program teams, while maintaining alignment with company policies and business objectives.
Align and mobilize key stakeholders, including Engineering, Manufacturing Engineering, Supply Chain, Finance, Product Planning, and Operations, to deliver integrated and achievable customer solutions.
Establish and maintain a robust governance framework for request prioritization, approval, escalation, and tracking, with clear accountability, decision rights, and ownership.
Define, monitor, and report on key performance indicators related to responsiveness, quality of deliverables, profitability, request volume, and conversion rates.
Provide transparent communication to Sales organizations and senior leadership regarding request status, critical issues, required trade-offs, risks, and customer commitments.
Lead continuous improvement and digital transformation initiatives to enhance the speed, traceability, standardization, and overall effectiveness of customer request management processes.
Build and develop a high-performing and engaged team through clear objectives, talent development, succession planning, empowerment, and continuous enhancement of technical and commercial expertise.
Foster a customer-centric culture focused on collaboration, accountability, innovation, inclusion, and operational excellence.
Represent the Customer Request Management function in governance forums and executive reviews, providing recommendations on priorities, business opportunities, performance, and strategic direction.

How to thrive in this role?

You hold a university degree in Engineering, Business Administration, or a related field, or possess an equivalent combination of education and professional experience.
You are a self-starter with the ability to identify, develop, and execute projects with minimal supervision.
You are passionate about business aviation, customer experience, and continuously pushing the boundaries of innovation and performance.
You have more than 15 years of experience in the aerospace industry; experience in aerospace innovation is considered a strong asset.
You are a collaborative leader who can effectively build networks and gain support from a broad range of functions across the organization.
You demonstrate a proven ability to establish and maintain strategic relationships and partnerships.
You have a strong track record of identifying opportunities and driving business process improvements.
You possess a solid understanding of configuration management and change management principles and processes within a manufacturing environment.
You have excellent analytical, written, and verbal communication skills.
You are fully bilingual in English and French.

Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Director, Program Customer Management

Primary Location Administrative Centre (CA)

Organization Aerospace Canada

Shift Day job

Employee Status Regular

Requisition 15673 Director, Program Customer Management

Apply About employer

More about this job

Responsibilities

Lead the customer request management function across aircraft platforms, coordinating cross-functional teams to develop feasible, competitive, and profitable customer solutions. Establish governance and performance measures, communicate request status and risks to stakeholders, improve processes, and develop a high-performing team.

Requirements

A university degree in Engineering, Business Administration, or a related field, or equivalent education and experience, is required, along with more than 15 years of aerospace industry experience. Candidates should bring leadership, relationship-building, process improvement, configuration and change management expertise, strong communication skills, and fluency in English and French.

Skills

Customer Request Management
Program Management
Configuration Management
Change Management
Cross-Functional Leadership
Business Development
Pricing And Margin Analysis
Governance
KPI Management
Process Improvement
Digital Transformation
Risk Assessment
Stakeholder Management
Team Development
English And French Bilingualism

Benefits

Dental Insurance
Medical Insurance
Life Insurance
Disability Insurance
Retirement Savings Plan
Employee Assistance Program
Telehealth Program

Visa sponsorship

Not detected in the job text

Keywords

Business Aviation
Aerospace
Aircraft Configuration
Configuration Management
Change Management
Customer Request Management
Pre-Production
Production
Customer Specifications
Technical Feasibility
Pricing
Margin Analysis
Proposal Development
Program Management
Sales
Business Development
Finance
Engineering
Manufacturing Engineering
Supply Chain
Product Planning
Operations
Governance Framework
Key Performance Indicators
Risk Assessment
Process Improvement
Digital Transformation
Succession Planning
Customer Experience
English

Report this job