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Intern, Business Analyst - Customer Support in Fleet Operation (Winter 2027)

  • Dorval, QC, Canada

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Job details

Job type
Volunteer
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Posting language
English
Posted

Original job description

Innovation is in our DNA… is it in yours?

Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger comfort, energy efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.

Your boarding pass will include…

Several conferences, including:

  • Meet An Executive
  • Women Taking Flight


Learning more about Bombardier, including:

  • Bombardier Products conference
  • Visits of the Bombardier sites
  • Bombardier Academy of Learning


Many social/networking opportunities, including:

  • Volunteering
  • Networking for Success
  • 5 à 7, Potluck, and much more!


What are your contributions to the team?

  • Work on collecting and tracking key performance indicators (KPIs) for Senior Management status updates;
  • Perform data analysis and ensure data alignment to support Strategic Fleet initiatives;
  • Support the operations by preparing, tracking, and reporting on initiatives;
  • Work with a diverse group of internal stakeholders to create, support and / or manage customer issues and initiatives; and
  • Prepare and present oral and written presentations of findings and recommendations.


You will learn:

  • Different facets of the aerospace business, such as Fleet Support, Aircraft Maintenance, Part Logistics, etc.
  • Develop your communication and problem-solving skills


How to thrive in this role?

What We Are Looking For…

  • You are enrolled in post-secondary educational institution with a field of study in Engineering, Business, Supply Chain or similar
  • You have strong planning and organizational skills;
  • You are proactive, results-oriented and customer focused;
  • You have proficiency level in the use of software such as Word, Excel, and PowerPoint, as well as experience and willingness to learn Power BI;
  • You are able to manage time and prioritize tasks effectively;
  • You have excellent communication skills both in English and French (spoken and written);
  • You are focused on results and performance; and
  • You are comfortable working in an environment that is constantly changing and dynamic
  • Possibility to work virtual or on site


Boarding Information:

  • Location: Administrative Centre (CA)
  • Duration: 8 months
  • Flexible workplace-Hybrid


It is important to note that our internship opportunities are open to students only, not new graduates. All our interns may be required to occasionally travel outside of Canada for training/work purpose.
More about this job

Responsibilities

Collect and track KPIs for senior management, analyze and align data for strategic fleet initiatives, and prepare, track, and report on operational initiatives. Collaborate with internal stakeholders on customer issues and initiatives, and present findings and recommendations in writing and orally.

Requirements

Applicants must be enrolled in a post-secondary program in engineering, business, supply chain, or a similar field. They should have strong organizational and communication skills, proficiency with Word, Excel, and PowerPoint, willingness to learn Power BI, and the ability to prioritize effectively in a dynamic, customer-focused environment.

Skills

  • KPI Tracking
  • Data Analysis
  • Strategic Planning
  • Operations Support
  • Customer Issue Management
  • Stakeholder Collaboration
  • Reporting
  • Presentation Skills
  • Communication
  • Problem-Solving
  • Planning
  • Organization
  • Time Management
  • Prioritization
  • Microsoft Word
  • Microsoft Excel

Visa sponsorship

Not detected in the job text

Categories

  • Data & Analytics
  • Customer Service & Support
  • Logistics
  • Transportation
  • Administrative

Keywords

  • Key Performance Indicators
  • KPI Tracking
  • Data Analysis
  • Data Alignment
  • Strategic Fleet Initiatives
  • Fleet Support
  • Aircraft Maintenance
  • Parts Logistics
  • Operations
  • Customer Issues
  • Stakeholder Collaboration
  • Senior Management Reporting
  • Presentations
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Power BI
  • Engineering
  • Business
  • Supply Chain
  • Aerospace
  • Aviation

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