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Added 5 mins ago
Senior Project Manager
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Internship
Vacancy Name Senior Project Manager Vacancy No VN1000 Function Syn - Delivery & Operations Work Location Greenhill Data Centre, IOM Business Park, Braddan, Isle of Man, IM2 2QZ Basis…
Added 5 mins ago
Business Development Manager (BDM)
Jobgether
Canada
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Development Manager (BDM) based in Canada.
Added 5 mins ago
Clinical Therapist (Masters) - Adult - Mental Health & Addictions
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
Location: Eastern Zone, Cape Breton Regional Hospital
Added 5 mins ago
Clinical Therapist (Masters) - Adult - Mental Health & Addictions
Nova Scotia Health Authority
NS · Glace Bay, NS
Full-time
Reporting to the Manager, Adult Outpatient - Mental Health & Addictions, the Clinical Therapist, as a member of a multi-disciplinary team, is responsible for the delivery of time-limited,…
Added 5 mins ago
AMLATF Investigator
Coast Capital
Surrey, BC
Full-time
…entire organization of CCS and is accountable to the Senior Manager, Financial Intelligence…
Added 5 mins ago
Growth Intelligence Analyst – Simplii Financial
Simplii Financial
Toronto, ON
Full-time
You communicate with clarity. You can explain a model to a product manager and a growth hypothesis to a Finance partner. You think about your audience before your output and make complex…
Added 5 mins ago
Lay Minister - Pastoral Ministry & Parish Engagement Coordinator
Roman Catholic Diocese of Hamilton, Ontario
Ancaster, ON
Internship
Location: St. Ann Parish, Ancaster | 11 Wilson Street West, Ancaster
Added 5 mins ago
Branch Manager
Water Treatment Equipment Co
Hanover, ON
Full-time
The Branch Manager is responsible for overseeing and providing support to the daily operations of the branch. They are a key part of ensuring that all employees provide a level of customer…
Added 5 mins ago
Manager, Internal Audit, Regulatory Compliance and Risk Management (Bilingual FR/EN)
Pwc Canada
Montreal, QC
Full-time
As a Manager, Internal Audit, Regulatory Compliance and Risk Management, you will be part of a team of professionals who can anticipate and solve problems. You will help us find realistic…
Added 20 mins ago
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 20 mins ago
Manager, Software Development
CNN
Ottawa, ON · Kanata, ON
Full-time
CNN Digital Commerce is seeking a Software Engineering Manager to lead a talented and innovative engineering team building the next generation of web applications and commerce products.…
Added 20 mins ago
Dartmouth- Swing Class 3 Driver
Miller Waste Systems Inc.
Dartmouth, NS
Full-time
Added 20 mins ago
Procurement & Bookstore Manager
College of the North Atlantic
Stephenville, NL
Full-time
…organization, candidates are expected to report to the specified work location identified in this job posting, as all positions will involve some degree of on-site work, unless otherwise…
Added 20 mins ago
Store Associate
The Salvation Army in Canada
Ottawa, ON
Part-time
Handle the merchandise in a safe and organized manner; assist in stock rotation; bagging textiles to be recycled and placing metal recycling in the appropriate location.
Added 20 mins ago
Truro- Swing Class 3 Driver
Miller Waste Systems Inc.
Truro, NS
Full-time
Added 20 mins ago
Shelter Resource Worker
Lookout Housing and Health
Campbell River, BC
Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 20 mins ago
Clinical Support Worker
Lookout Housing and Health
North Vancouver, BC
Internship
The Clinical Support Worker (CSW) reports to Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of…
Added 20 mins ago
Harm Reduction Outreach
Lookout Housing and Health
Abbotsford, BC
Full-time
The Harm Reduction Outreach Worker (HRO) supports Lookout’s Harm Reduction Program under the direction of the Program Manager. The HRO gives oversight of harm reduction supplies throughout…
Added 20 mins ago
Manager of Economic Immigration Ideas Lab (EIIL), NLWIC
College of the North Atlantic
St. John's, NL
Full-time
…organization, candidates are expected to report to the specified work location identified in this job posting, as all positions will involve some degree of on-site work, unless otherwise…
Added 20 mins ago
Homemaker
Lookout Housing and Health
Vancouver, BC
Part-time
The Homemaker reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The…
Added 20 mins ago
Residential Building Attendant
Lookout Housing and Health
Vancouver, BC
Internship
The Building Attendant (BA) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of…
Added 20 mins ago
Clinical Support Worker
Lookout Housing and Health
North Vancouver, BC
Full-time
The Clinical Support Worker (CSW) reports to Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of…
Added 20 mins ago
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 20 mins ago
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
Full-time
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 20 mins ago
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…

Bombardier

IT Support Specialist - Events & VIP Users

Dorval, QC, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Experience: You have 8-10 years’ work experience in providing VIP/Gold technical support.
Posting language: English
Posted: Sep 24, 2026

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Original job description

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

What are your contributions to the team?

Support the VIP/Gold users on day-to-day IT issues, being a primary point of contact to resolve IT issues in real time.
Provide support on technology platforms like Microsoft, Adobe, Intune, MECM and Apple.
Collect all essential technical information pertaining to issues, analyze, troubleshoot, and escalate to an SDM/Manager when necessary.
Be responsible for diagnosing and repairing EUC issues, installing, and configuring hardware and software as required and ensuring optimal performance.
Be responsible to support IT events and enable necessary IT setup as required by business.
Proactively reach out to different business support teams for effective collaboration on IT events.
Complete all VIP/Gold incident and requests within agreed SLA.

How to thrive in this role?

You have a degree or diploma in a relevant field of Information Technology or relevant experience
You have 8-10 years’ work experience in providing VIP/Gold technical support.
You have good understanding of ITIL and Service Now platform.
You have relevant experience in supporting IT events.
You have excellent communication skills in both French and English.
You have excellent customer service skills with a key focus on helping end users.
You have strong problem-solving skills and adaptability to learn quickly in a changing environment.
You have good interpersonal and communication skills with the ability to work effectively with a wide range of individuals in a diverse community.

Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job IT Support Specialist - Events & VIP Users

Primary Location Administrative Centre (CA)

Organization Aerospace Canada

Shift Day job

Employee Status Regular

Requisition 15728 IT Support Specialist - Events & VIP Users

Apply About employer

More about this job

Responsibilities

Provide real-time IT support to VIP and Gold users, diagnosing and resolving end-user computing issues across Microsoft, Adobe, Intune, MECM, and Apple platforms. Set up IT for business events, collaborate with support teams, and complete incidents and requests within agreed service-level targets.

Requirements

The role requires a degree or diploma in a relevant IT field or equivalent experience, along with 8–10 years of VIP or Gold technical support experience. Candidates should understand ITIL and ServiceNow, have IT event support experience, and demonstrate strong customer service, communication, adaptability, and problem-solving skills; French and English proficiency is required.

Skills

VIP User Support
IT Troubleshooting
Microsoft Platforms
Adobe
Microsoft Intune
MECM
Apple Platforms
End-User Computing Support
Hardware Installation and Configuration
Software Installation and Configuration
IT Event Support
ITIL
ServiceNow
Incident Management
Customer Service
Problem-Solving

Benefits

Dental Insurance
Medical Insurance
Life Insurance
Disability Insurance
Retirement Savings Plan
Employee Assistance Program
Telehealth Program

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
VIP Support
Gold User Support
Microsoft
Adobe
Microsoft Intune
MECM
Apple
End-User Computing
Hardware
Software
IT Event Support
ITIL
ServiceNow
Incident Management
Service-Level Agreement
Troubleshooting
Technical Support
Customer Service
French
English
Aviation
Aerospace

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