Closed listing
Project and ODI Coordinator, Customer Support Integration Team (CSIT)
- Dorval, QC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
Similar jobs hiring now
Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
When applicable, Bombardier promotes flexible and hybrid work policies.
Why join us?
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Benefits
Our Benefits
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position! We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or other applicable legally protected characteristics to apply.
Job Project and ODI Coordinator, Customer Support Integration Team (CSIT)
Primary Location Administrative Centre (CA)
Organization Aerospace Canada
Shift Day job
Employee Status Regular
Requisition 13469 Project and ODI Coordinator, Customer Support Integration Team (CSIT)
Why join us?
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Benefits
Our Benefits
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
- Insurance plans (Medical, life insurance, and more)
- Employee Assistance Program
- Competitive base salary
- Lead the coordination and closure of Open Delivery Items (ODIs) and other post-delivery commitments.
- Coordinate activities across Engineering, Service Centers, Supply Chain, Warranty, Operations and Customer Support teams.
- Develop and maintain action plans to ensure commitments are delivered on schedule and within budget.
- Monitor project progress, identify risks, and drive resolution of issues impacting customer satisfaction.
- Manage customer communications, provide status updates, and facilitate decision-making throughout project execution.
- Support budget tracking, invoicing activities, and contractual commitments related to post-delivery commitments.
- Contribute to continuous improvement initiatives that enhance customer support processes and operational efficiency.
- Travel as required to support aircraft maintenance events, customer meetings, and critical operational activities.
- Strong project coordination or project management experience.
- Excellent communication and stakeholder management skills.
- Ability to influence and drive actions across multiple organizations without direct authority.
- Customer-focused mindset with strong problem-solving abilities.
- Experience coordinating complex activities involving multiple stakeholders and competing priorities.
- Ability to manage several projects simultaneously in a fast-paced environment.
- Willingness and ability to travel internationally, occasionally on short notice, to support customer requirements, aircraft maintenance events, and critical project activities.
- Aerospace experience and A&P license are considered an asset but are not mandatory.
- Strong computer skills including Microsoft Excel (report creation) and Outlook. Experience with Salesforce is an asset.
- Organized, proactive and comfortable interacting with customers and executives
- Skilled at balancing customer expectations with business priorities
- Motivated by solving complex operational challenges
- Interested in developing project management and leadership capabilities
- Is willing to travel worldwide, sometimes with limited notice, to support customers and aircraft operational requirements
Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position! We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or other applicable legally protected characteristics to apply.
Job Project and ODI Coordinator, Customer Support Integration Team (CSIT)
Primary Location Administrative Centre (CA)
Organization Aerospace Canada
Shift Day job
Employee Status Regular
Requisition 13469 Project and ODI Coordinator, Customer Support Integration Team (CSIT)
More about this job
Responsibilities
Coordinate and close Open Delivery Items and other post-delivery commitments by aligning cross-functional teams, maintaining action plans, monitoring progress, and resolving risks and issues. Manage customer communications and support budget, invoicing, contractual commitments, and process improvement, with travel as needed for customer and aircraft operational activities.
Requirements
Requires strong project coordination or project management experience, excellent communication and stakeholder-management skills, and the ability to influence teams, manage competing priorities, and handle multiple projects. Strong Excel and Outlook skills and willingness to travel internationally are expected; aerospace experience, an A&P license, and Salesforce experience are assets rather than mandatory requirements.
Skills
- Project Coordination
- Project Management
- Stakeholder Management
- Customer Communication
- Risk Management
- Problem-Solving
- Action Planning
- Budget Tracking
- Invoicing
- Contract Management
- Cross-Functional Coordination
- Customer Support
- Microsoft Excel
- Microsoft Outlook
- Salesforce
- Continuous Improvement
Benefits
- Medical Insurance
- Life Insurance
- Employee Assistance Program
- Competitive Base Salary
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Customer Service & Support
- Administrative
- Transportation
- Engineering
Keywords
- Open Delivery Items
- Post-Delivery Commitments
- Project Coordination
- Project Management
- Customer Support Integration Team
- Cross-Functional Coordination
- Engineering
- Service Centers
- Supply Chain
- Warranty
- Operations
- Customer Support
- Action Plans
- Project Progress Monitoring
- Risk Management
- Customer Satisfaction
- Customer Communications
- Budget Tracking
- Invoicing
- Contractual Commitments
- Continuous Improvement
- Operational Efficiency
- Aircraft Maintenance
- Microsoft Excel
- Microsoft Outlook
- Salesforce
- Aerospace
- A&P License
- International Travel