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Added 6 mins ago
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Bombardier

Project and ODI Coordinator, Customer Support Integration Team (CSIT)

Dorval, QC, Canada

Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Sep 7, 2026

Apply About employer

Applications open in a new tab.

Original job description

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. 

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Benefits

Our Benefits

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

Insurance plans (Medical, life insurance, and more)
Employee Assistance Program
Competitive base salary

What are your contributions to the team?

Lead the coordination and closure of Open Delivery Items (ODIs) and other post-delivery commitments.
Coordinate activities across Engineering, Service Centers, Supply Chain, Warranty, Operations and Customer Support teams.
Develop and maintain action plans to ensure commitments are delivered on schedule and within budget.
Monitor project progress, identify risks, and drive resolution of issues impacting customer satisfaction.
Manage customer communications, provide status updates, and facilitate decision-making throughout project execution.
Support budget tracking, invoicing activities, and contractual commitments related to post-delivery commitments.
Contribute to continuous improvement initiatives that enhance customer support processes and operational efficiency.
Travel as required to support aircraft maintenance events, customer meetings, and critical operational activities.

How to thrive in this role?

Strong project coordination or project management experience.
Excellent communication and stakeholder management skills.
Ability to influence and drive actions across multiple organizations without direct authority.
Customer-focused mindset with strong problem-solving abilities.
Experience coordinating complex activities involving multiple stakeholders and competing priorities.
Ability to manage several projects simultaneously in a fast-paced environment.
Willingness and ability to travel internationally, occasionally on short notice, to support customer requirements, aircraft maintenance events, and critical project activities.
Aerospace experience and A&P license are considered an asset but are not mandatory.
Strong computer skills including Microsoft Excel (report creation) and Outlook. Experience with Salesforce is an asset.
Organized, proactive and comfortable interacting with customers and executives
Skilled at balancing customer expectations with business priorities
Motivated by solving complex operational challenges
Interested in developing project management and leadership capabilities
Is willing to travel worldwide, sometimes with limited notice, to support customers and aircraft operational requirements

Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position! We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or other applicable legally protected characteristics to apply.

Job Project and ODI Coordinator, Customer Support Integration Team (CSIT)

Primary Location Administrative Centre (CA)

Organization Aerospace Canada

Shift Day job

Employee Status Regular

Requisition 13469 Project and ODI Coordinator, Customer Support Integration Team (CSIT)

Apply About employer

More about this job

Responsibilities

Coordinate and close Open Delivery Items and other post-delivery commitments by aligning cross-functional teams, maintaining action plans, monitoring progress, and resolving risks and issues. Manage customer communications and support budget, invoicing, contractual commitments, and process improvement, with travel as needed for customer and aircraft operational activities.

Requirements

Requires strong project coordination or project management experience, excellent communication and stakeholder-management skills, and the ability to influence teams, manage competing priorities, and handle multiple projects. Strong Excel and Outlook skills and willingness to travel internationally are expected; aerospace experience, an A&P license, and Salesforce experience are assets rather than mandatory requirements.

Skills

Project Coordination
Project Management
Stakeholder Management
Customer Communication
Risk Management
Problem-Solving
Action Planning
Budget Tracking
Invoicing
Contract Management
Cross-Functional Coordination
Customer Support
Microsoft Excel
Microsoft Outlook
Salesforce
Continuous Improvement

Benefits

Medical Insurance
Life Insurance
Employee Assistance Program
Competitive Base Salary

Visa sponsorship

Not detected in the job text

Keywords

Open Delivery Items
Post-Delivery Commitments
Project Coordination
Project Management
Customer Support Integration Team
Cross-Functional Coordination
Engineering
Service Centers
Supply Chain
Warranty
Operations
Customer Support
Action Plans
Project Progress Monitoring
Risk Management
Customer Satisfaction
Customer Communications
Budget Tracking
Invoicing
Contractual Commitments
Continuous Improvement
Operational Efficiency
Aircraft Maintenance
Microsoft Excel
Microsoft Outlook
Salesforce
Aerospace
A&P License
International Travel

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