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Bombardier

Senior Analyst & AI Agent Solutions, Human Resources Information System

Dorval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 8+ years professional experience working with SAP SuccessFactors HR systems.
Posting language: English
Posted: Oct 30, 2026

Original job description

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

What are your contributions to the team?

Act as a senior advisor to HR leaders and process owners by translating strategic priorities and complex requirements into target-state processes, solution designs, roadmaps and measurable outcomes.
Lead end-to-end functional analysis, including discovery, process mapping, requirements, fit-gap assessment, configuration decisions, test strategy, deployment readiness and post-implementation stabilization.
Provide solution oversight across SAP SuccessFactors and connected platforms, assessing integration dependencies, data flows, security roles, privacy impacts and downstream operational risks.
Establish design standards, documentation practices and decision records that improve consistency, maintainability and auditability across the HRIS portfolio.
Lead root-cause analysis for complex incidents and recurring issues; coordinate internal teams and system integrators through resolution, prevention and knowledge transfer.
Guide release and upgrade readiness by evaluating vendor changes, defining regression scope, coordinating testing, assessing business impacts and supporting go/no-go recommendations.
Mentor analysts and business partners, review deliverables, raise analytical quality and promote reusable methods, templates and playbooks.
Facilitate governance forums with HR, IT, Security, Privacy and vendors; surface trade-offs, recommend options and drive decisions to closure.
Define service and solution success measures, monitor adoption and quality indicators, and use insights to prioritize continuous improvements.
Demonstrate complete discretion with confidential employee data and embed privacy, security and least-privilege principles into solution design.

How to thrive in this role?

Bachelor’s or Master’s degree in Human Resources, Information Technology, or a related field.
8+ years professional experience working with SAP SuccessFactors HR systems.
Experience with SuccessFactors implementation cycles and upgrade testing.
Design agent solutions using Microsoft 365 Copilot Agent Builder and/or Microsoft Copilot Studio.
Knowledge in developing and conducting technological training.
Ability to multitask and be flexible to handle changes in meeting requirements and deadlines & to coordinate projects.
Knowledge in assisting with developing presentations.
Interpersonal skills necessary to establish and maintain effective working relationships with co-workers, other business areas, vendors and suppliers.
Knowledge of database design and how they inter-related with other systems, including third party systems.
Good understanding of HR processes and best practices.
Skills with Microsoft products.
Understand project management terms and methodologies.
Knowledge of data privacy concepts.
Ability to stay current with industry trends and emerging technologies in HRIS.
Champion Responsible AI principles through transparency, human oversight, accountability, fairness, safety and clear communication of agent limitations.

Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position. We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job Senior Analyst & AI Agent Solutions, Human Resources Information System

Primary Location Administrative Centre (CA)

Organization Aerospace Canada

Shift

Employee Status Regular

Requisition 16501 Senior Analyst & AI Agent Solutions, Human Resources Information System

Apply About employer

More about this job

Responsibilities

Advise HR leaders on target-state processes, solution designs, roadmaps, and measurable outcomes, while leading functional analysis and overseeing SAP SuccessFactors and connected-platform solutions. Drive governance, incident resolution, release readiness, privacy and security practices, continuous improvement, and mentoring across the HRIS portfolio.

Requirements

Requires a bachelor’s or master’s degree in Human Resources, Information Technology, or a related field, plus 8 or more years of experience with SAP SuccessFactors HR systems and experience with implementation cycles and upgrade testing. Candidates should also have experience designing Copilot agent solutions, knowledge of HR processes, integrations, privacy, project methods, and training, and an understanding of Responsible AI principles.

Skills

SAP SuccessFactors
Microsoft 365 Copilot Agent Builder
Microsoft Copilot Studio
HRIS Solution Design
Functional Analysis
Process Mapping
Requirements Analysis
Integration Management
Data Privacy
Security and Access Control
Root-Cause Analysis
Release and Upgrade Testing
Project Coordination
Technological Training
Responsible AI
Stakeholder Management

Benefits

Dental Insurance
Medical Insurance
Life Insurance
Disability Insurance
Competitive Base Salary
Retirement Savings Plan
Employee Assistance Program
Telehealth Program

Visa sponsorship

Not detected in the job text

Keywords

SAP SuccessFactors
Microsoft 365 Copilot Agent Builder
Microsoft Copilot Studio
Human Resources Information System
HRIS
Artificial Intelligence Agents
Responsible AI
Implementation Cycles
Upgrade Testing
Functional Analysis
Process Mapping
Fit-Gap Assessment
Solution Design
Integration Dependencies
Data Flows
Security Roles
Data Privacy
Least-Privilege Principles
Root-Cause Analysis
Regression Testing
Release Readiness
Governance
Continuous Improvement
Project Management
Database Design
HR Processes
Technological Training
Microsoft Products
Aviation and Aerospace

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