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Night shift premium
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🥖 Want real opportunities for career growth and advancement
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Bonaventure Support Services

Program Manager - Youth Housing

Nanaimo, BC, Canada

$34.76 to $38.9 CAD / hour · Full-time

Apply on easyapply.co About employer

Applications open in a new tab.

Job details

Pay: $34.76 to $38.9 CAD / hour
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Sep 22, 2026

Original job description

Program Manager: Youth Housing (SHSS)

Location: Nanaimo , BC

Position Type: Full Time

Schedule: Monday - Friday (8 am - 4 pm)

Wage: $34.76 - $38.90 per hour

Lead with Purpose, Grow with Us

At Bonaventure Support Services, we believe leadership means more than managing programs - it means inspiring people and creating opportunities for growth. As a Program Manager, you’ll oversee Spezialized Homes and Support Services (SHSS) programs, guiding a team that supports youth and children with diverse abilities to live meaningful, connected lives.

The successful candidate will be passionate about supporting children and youth with complex developmental, behavioural, mental health, and support needs. This role provides leadership to teams supporting youth who may experience significant emotional dysregulation, high-risk behaviours, and complex responses to trauma. The Program Manager promotes safe, therapeutic, and relationship-based approaches while supporting employees through coaching, collaboration, positive behaviour support, and evidence-informed practices. The role fosters a culture of safety, accountability, resilience, and positive outcomes for children, youth, families, and employees.

The Role

As Program Manager, you will:

Provide leadership, supervision, and direction to staff, fostering a cohesive and supportive team culture.
Support the day-to-day operation of Specialized Homes and Support Services (SHSS) programs.
Guide employees in implementing behaviour support plans, safety plans, crisis response strategies and individualized service plans.
Collaborate closely with the Youth & Family Coordinator to support service planning, family engagement, transitions, and quality assurance activities.
Promote trauma-informed, person centred, culturally responsive, and strengths-based practices.
Ensure compliance with CARF accreditation, agency policies, and relevant legislation (WorkSafeBC, Employment Standards, etc.).
Manage program resources, including scheduling staff and reconciling expenditures.
Participate in Care Circles, case planning meetings, and collaborative service delivery with families, MCFD, and community professionals.
Foster a safe, supportive, and inclusive environment that promotes sability, growth, and positive outcomes for children and youth.

What You Bring

We’re seeking leaders who combine strong organizational skills with compassion and vision. You’ll bring:

Diploma/Degree in Social Services, Community Support Work, or related field - or equivalent experience
Experience supporting children and youth with complex behavioual, developmental, mental health, and trauma-related needs.
Knowledge of trauma-informed practice, positive behaviour support, and crisis intervention strategies
Excellent communication, interpersonal, and leadership skills
Proficiency in Word, Excel, Outlook, and electronic documentation systems
Experience leading teams in residential, community living, child and youth care, or human services environments
Knowledge of SHSS, MCFD, CARF, and licencing requirements is considered an asset

What We Offer

When you join Bonaventure, you become part of a values-driven organization that invests in both the people we serve and the people who lead. We offer:

Extended health, dental, life insurance, and AD&D coverage (employer-paid portions)
RRSP contribution program
Vacation entitlement, starting at 3 weeks per year
Employee & Family Assistance Program (EFAP)
Leadership training and professional development opportunities
A collaborative, supportive culture where your leadership makes a difference

Requirements

Valid BC Class 5 Driver’s License
MCFD Hub Screening with RCMP Criminal Record Check portion (employer facilitated)
First Aid with CPR, Food Safe Level 1
Immunization record or exemption, TB Screen, and Physician’s Declaration
3 professional references (including one from your most recent employer)

About Us

Bonaventure Support Services is a dynamic and adaptable agency serving adults, youth, and children with diverse abilities across Vancouver Island. We are committed to person-centered, goal-directed services that foster safety, inclusion, and meaningful community participation. We are proud of our compassionate, collaborative culture where leaders and team members alike can thrive.

If you’re ready to bring your leadership skills to a role where every day makes a difference, we’d love to hear from you. We’re reviewing applications on a rolling basis - don’t wait to apply!

Apply on easyapply.co About employer

More about this job

Responsibilities

The Program Manager at Bonaventure Support Services will lead and supervise staff in youth housing programs. They will guide the team in behaviour support, safety and crisis plans, and make sure the work meets accreditation and legal requirements.

Requirements

Candidates need a social services or related diploma or degree, or equivalent experience, supporting youth with complex needs. They also need leadership skills, knowledge of trauma-informed practice, and a valid BC Class 5 licence with First Aid and Food Safe Level 1.

Skills

Staff supervision
Team leadership
Trauma-informed practice
Positive behaviour support
Crisis intervention
Safety planning
Individualized service planning
CARF accreditation
MCFD policy
Budget and expenditure reconciliation
Staff scheduling
Family engagement
Case planning
Quality assurance
Microsoft Word
Microsoft Excel
Microsoft Outlook
Electronic documentation systems
Conflict resolution
Coaching

Benefits

Extended health insurance
Dental insurance
Life insurance and AD&D
RRSP contribution program
Vacation starting at 3 weeks per year
Employee and Family Assistance Program
Leadership training and professional development

Keywords

Program Manager
youth housing
residential youth care
child and youth care
supervision
team leadership
trauma-informed practice
positive behaviour support
crisis intervention
CARF accreditation
MCFD
SHSS
case planning
social services
human services
Nanaimo
Vancouver Island
care circles
WorkSafeBC
Employment Standards

Seniority

Manager

Perks

Generous paid time off
Retirement plan
Paid training

Licences and certifications

MCFD Hub Screening
First Aid with CPR
Food Safe Level 1
TB screen

Fields of study

Social Services
Community Support Work

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