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Added 15 mins ago
M
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RQ00762 – Systems Analyst – Senior
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Added 30 mins ago
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Bond Brand Loyalty

Director, Marketing Technology Consulting

Canada

$135,000 to $185,000 CAD / year

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Job details

Pay: $135,000 to $185,000 CAD / year
Experience: 8+ years of hands-on loyalty or martech platform experience, including implementation and day-to-day operations.
Posting language: English
Posted: Oct 6, 2026

Original job description

The Director of Marketing Technology Consulting at Bond plays a key role in helping clients design, implement, and optimize marketing technology solutions that power modern customer engagement, personalization, and loyalty strategies.

Working closely with Senior Directors, client stakeholders, and cross-functional teams, this role blends strategic consulting skills with hands-on delivery leadership. The Director will guide clients through platform selection, solution design, and implementation of martech ecosystems - including customer data platforms, marketing automation, personalization engines, loyalty platforms, and AI-enabled engagement tools.

This position requires a strong understanding of marketing technology architecture, the ability to translate business needs into technical solutions, and a passion for driving measurable outcomes in customer loyalty and engagement.

8+ years of hands-on loyalty or martech platform experience, including implementation and day-to-day operations.
Experience translating business needs into technical solutions and leading cross-functional delivery.
Strong knowledge of customer data, integrations, personalization, and consent management.
Proven client-facing consulting, communication, and troubleshooting skills.
Based in Mountain or Pacific time, or able to consistently work those hours.

Client Advisory & Solution Design

Partner with senior leadership to advise clients on marketing technology strategies and best practices.
Lead discovery sessions, requirements gathering, and solution design workshops.
Support the development of marketing technology roadmaps and integration strategies.
Translate business objectives into actionable technical plans for martech, data, and engagement solutions.
Collaborate with marketing, IT, analytics, and operations teams to ensure alignment.

Martech & Loyalty Expertise
Provide consulting and delivery expertise across:

Customer Data Platforms (CDP)
Marketing Automation Platforms
Loyalty Management Platforms
Journey Orchestration
Personalization & Decisioning Engines
Identity Resolution & Consent Management
Data Activation and Customer Analytics

Common technologies may include:

Salesforce (Marketing Cloud, Data Cloud, Loyalty Management)
Braze
Adobe
Segment
mParticle
Treasure Data
Snowflake

Project Delivery Leadership
• Manage mid-to-large consulting engagements from planning through implementation.
• Oversee solution architecture, delivery coordination, and quality assurance.
• Ensure solutions are scalable, secure, and aligned with client objectives.
• Coordinate with engineering, analytics, and campaign operations teams for successful deployment.
• Assist delivery teams in resolving platform issues by facilitating discussions with technology partners and coordinating paths to resolution.
• Contribute to reusable delivery frameworks and best practices.

AI & Innovation Support
• Assist in applying AI and machine learning to enhance personalization and engagement.
• Support initiatives involving predictive analytics, next-best-action, and marketing automation.
• Stay informed on emerging martech and loyalty trends to bring new ideas to clients.

Business Development & Practice Support
• Support pre-sales activities, including proposal input, solution outlines, and presentations.
• Identify opportunities to expand existing client engagements.
• Contribute to case studies, thought leadership pieces, and internal knowledge sharing.
• Maintain relationships with technology partners. Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.  
We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.  

Vacancy Type:  This posting is for a newly created vacancy within Bond. 
The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.  

Compensation: The expected base salary compensation for this role is $ 135,000 to $ 185,000 CAD annually

At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected: 
 
Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people. 

Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun. 

Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family - all available from your first day. 

Future-focused: Retirement planning assistance with company matching.  

Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward. 

Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.

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More about this job

Responsibilities

The Director will lead the design, implementation, and optimization of marketing technology ecosystems to drive customer loyalty and engagement. They will manage mid-to-large consulting engagements while collaborating with cross-functional teams to translate business objectives into actionable technical plans.

Requirements

Candidates must have 8+ years of hands-on experience in loyalty or martech platforms, including implementation and operations. Strong expertise in customer data, integrations, and client-facing consulting is required, along with the ability to work in Mountain or Pacific time zones.

Skills

Marketing technology consulting
Customer data platforms
Marketing automation
Loyalty management
Solution architecture
Data integration
Personalization
Identity resolution
Consent management
Strategic consulting
Project delivery
Business development
Predictive analytics
Stakeholder management
Cross-functional leadership

Benefits

Medical insurance
Dental insurance
Vision insurance
Health care spending account
Employee assistance program
Virtual healthcare
Retirement planning assistance
Company matching
Learning programs
Mentorship
Flexible vacation
Recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Marketing Technology
Martech
Loyalty Platforms
Customer Data Platforms
CDP
Salesforce Marketing Cloud
Braze
Adobe
Segment
mParticle
Treasure Data
Snowflake
Journey Orchestration
Data Activation
Predictive Analytics
AI
Machine Learning
Consulting
Solution Design
Integration Strategy
Identity Resolution
Consent Management
Business Development
Project Management
Quality Assurance

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