Jobs in Canada

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VC
Enterprise Implementation Consultant (Salesforce Commerce Migration)
VTRAC Consulting Corporation (WBE)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is a great opportunity for an experienced technical Consultant to lead enterprise eCommerce modernization and platform transformation initiatives. This client-facing position focuses…
Added 31 mins ago
D
Team leader, Management support and expertise support
Desjardins
Montreal, QC
- Full-time
…with stakeholders working in many other fields. You advise and lead decision-making bodies. More specifically, you will be required…
Added 31 mins ago
D
Senior Advisor, Product administration
Desjardins
Montreal, QC
- Full-time
…administer specialized products and member/client accounts. You lead development initiatives and innovative, complex strategic interventions. Your initiatives require extensive knowledge of…
Added 46 mins ago
CP
Director of Construction
Crowne Pacific Development Corp
Campbell River, BC
- Full-time
Crowne Pacific Development Corporation is seeking an experienced and strategic Director of Construction to lead the successful delivery of residential development projects across Vancouver…
Added 1 hour ago
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SAP Customer Solution Director
Talan
Montreal, QC
- $170,000 to $220,000 CAD / year
- Full-time
…Enterprise Architect and execution, staffing and margin remain with project management and delivery leadership. Your influence, judgement and deep SAP S/4HANA knowledge contribute directly…
Added 1 hour ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Strategic planning: Develop project objectives, timelines, and operational strategies, coordinate strategic planning and monitor progress toward project milestones.
Added 1 hour ago
WI
Regional Leader, Hydro and Dams (Ontario & Atlantic)
WSP in Canada
Toronto, ON
- Full-time
Lead the growth of one of Canada’s most critical infrastructure sectors. As Regional Lead – Hydropower and Dams (Ontario & Atlantic), you will play a pivotal role in shaping strategy,…
Added 1 hour ago
P&
Gestionnaire de programme – Culture qualité / Quality Culture Program Manager
Pratt & Whitney
Longueuil, QC
- Full-time
Added 1 hour ago
VC
Student Recuitment Marketing and Events Coordinator
Vancouver Chapter - CPABC
Vancouver, BC
- Full-time
Lead the planning and coordination of the CPABC Annual Business Case Competition, including project planning, participant communications, volunteer coordination, sponsorship support,…
Added 1 hour ago
M
Municipal Division Manager (Project Manager or Team Lead)
McElhanney
AB · Edmonton, AB
- Full-time
other relevant titles: Project Manager, Team Lead
Added 1 hour ago
TM
Team Lead, Technical Services
Tech Manitoba
Winnipeg, MB
- Full-time
Must have basic knowledge of Project Management processes
Added 1 hour ago
FS
Manager, Compensation
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
…of the Total Rewards Centre of Excellence, you will provide strategic analytics and guidance, support senior leadership in the design and administration of compensation programs and…
Added 2 hours ago
Commissioning Manager - Canada
Nordex Group
Montreal, QC
…workforce. This role oversees a team of over 20 Commissioners and Lead Commissioner supporting multiple wind farm construction projects throughout North America. The position serves as the…
Added 2 hours ago
GC
Product Marketing Manager (Strategist)
Game Companies
London, ON
- Full-time
This role requires an agile strategic lead who balances high-level positioning with hands-on campaign execution, remaining quick on their feet and ready to jump directly into campaigns to…
Added 2 hours ago
SC
Permits, Licences and Authorizations (PLA) Coordinator – Alto project / Cadence
SYSTRA Canada
Montreal, QC
- Full-time
Ability to lead a team, delegate responsibilities, and set priorities based on project timelines and milestones.
Added 2 hours ago
A
Conceptual Design Lead
Akcelo
Vancouver, BC
- Temporary
As our North American presence continues to grow, our Vancouver team is looking for a Design Lead to bring bold ideas to life, elevate design craft, and help push the creative standard…
Added 2 hours ago
SC
SAP Senior Project Manager - Northeast-Canada Market Unit
SAP Careers
Toronto, ON
- $190,000 to $240,000 CAD / year
- Full-time
Lead project planning and execution - from initiation and scope definition through to successful handover.
Added 2 hours ago
SC
SAP Delivery Executive | Northeast-Canada Market Unit
SAP Careers
Toronto, ON
- $260,000 to $310,000 CAD / year
- Full-time
You bring enterprise delivery leadership and the executive presence to engage at program level. You have led teams of project managers and delivery partners across complex, multi-workstream…
Added 3 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 3 hours ago
A
Partnerships Coordinator
Athel
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…is responsible for supporting the end-to-end management of strategic partnerships, including prospecting, onboarding, and maintaining ongoing partner relationships with healthcare…
Added 3 hours ago
T
Marketing Specialist
Troika
Penticton, BC
- Full-time
The ideal candidate is a well-rounded marketer who combines strategic thinking with hands-on execution, takes initiative and thrives in a collaborative environment. They'll work closely…
Added 3 hours ago
GE
Senior Sales Executive | Fabricated Steel
Grey Eagle Consulting
ON · Durham, ON
- Full-time
Hybrid Flexibility: Minimum one day per week at the Whitby facility, with flexibility to work remotely and visit clients
Added 4 hours ago
W
Associate Technical Consultant, Geotechnical Engineer
Worley
Oakville, ON · Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
Lead geotechnical engineering delivery for complex mining, tailings and dam projects, providing technical direction across the project lifecycle.
Added 4 hours ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Remote, Canada
- Full-time
- Remote
Lead customer-facing implementations across the UKG Pro Suite, coordinating customer teams, UKG consultants, technical build teams, and other project resources.
Added 4 hours ago
B
Event Marketing Manager (Contract)
Bridgit
Remote, Canada
- $3,500 to $5,000 CAD / month
- Contract
- Remote
You’ll own every event from first idea to final lead report. One week, that might mean locking in booth space and shipping for a major industry show. Next, it could be designing a…

Bond Brand Loyalty

Lead, Partnerships

Toronto, ON, Canada

$89,000 to $118,000 CAD / year

Apply on bondbrandloyalty.careers.hibob.com About employer

Applications open in a new tab.

Job details

Pay: $89,000 to $118,000 CAD / year
Posting language: English
Posted: Nov 10, 2026

Original job description

At Bond, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and build something meaningful together.

This team sits at the intersection of customer strategy and digital experience design. We are a small group of strategists and digital experience designers who work directly with global clients on research, strategy, and design that shapes how millions of customers experience a brand. Everyone here has a point of view, a high standard for the quality of their output, and a real curiosity about what makes people tick and what makes them stay loyal to a brand.

If you want a role where you can move from a customer research share-out to a loyalty program design session in the same week, this is that role.

Internal title: Lead, Strategic Advisory

Bachelor's degree or College Diploma in Business, Marketing, Psychology, User Experience Design, Behavioural Economics, Sociology, Anthropology, Commerce, or a related field.
5-7 years of experience in customer strategy, human-centred design, customer experience, loyalty, qualitative research, innovation strategy, service design or a related field, whether in an agency, consultancy, or in-house team.
At least 2 years leading workstreams or project teams, with direct responsibility for client or senior stakeholder relationships.
Experience managing multiple stakeholders and competing priorities, with the judgment to know what to resolve yourself and what to raise with the engagement lead.
Ability to take a brief, structure it into a clear problem, design the right approach for your workstream, and build a strategic narrative that holds up with senior stakeholders.
Strong storytelling skills, with the ability to write and present with clarity and conviction and to turn complex research findings into a narrative a senior audience can follow right away.
Comfort with conceptual design and prototyping as a way to make strategic ideas tangible.
Strong familiarity with the customer experience and loyalty landscape, including loyalty program mechanics, CX measurement approaches, digital experience design, and the behavioural science that underpins how customers make choices.
Experience designing and conducting qualitative customer research (whether IDIs, workshops, focus groups, or observational methods) and translating findings into strategic recommendations.
A collaborative working style and confidence in client-facing environments, including the ability to challenge a brief, push back on assumptions, and advocate for the customer's perspective in the room.
An interest in guiding junior team members and building people up as part of your day-to-day work.

Nice to have

Experience in a consulting or professional services environment, including working to scopes, timelines, and budgets.

As the Lead, Strategic Advisory, you will:

Lead workstreams within customer strategy engagements, from research and insight synthesis to experience design, loyalty program strategy, and client presentations, working closely with the engagement lead.
Design and lead qualitative research (including in-depth interviews, co-creation workshops, and ethnographic observation) and translate findings into strategic insight and opportunity frameworks.
Bring ideas to life through concept development and prototyping, giving clients and customers something tangible to react to.
Shape research and strategy into a clear story, so senior client stakeholders understand what matters and what to do next.
Conduct competitive market scans and best-in-class benchmarking across loyalty programs, digital experiences, and CX initiatives to ground recommendations in a clear view of the landscape.
Act as the day-to-day point of contact for client teams on your workstream, building trust through consistent, high-quality delivery and keeping the engagement lead close to what you hear.
Partner with digital experience designers, researchers, and analytics leads to bring an integrated point of view to client work, connecting CX strategy with loyalty mechanics, digital touchpoints, and behavioural data.
Uphold a high standard of craft across all deliverables, ensuring that research findings, strategic frameworks, and client presentations are clear, rigorous, and useful.
Contribute to new business development by supporting RFP responses, pitch materials, and opportunity scoping.
Contribute to Bond's market presence through client-facing workshops, events, and published perspectives on CX trends, loyalty program design, and human-centred brand strategy.
Support junior team members with guidance on research synthesis, strategic framing, and client communication, and help build a culture of curiosity and craft.

Compensation: The expected base salary compensation for this role is $89,000 to $118,000 CAD annually.
Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.
Vacancy Type: This posting is for an existing vacancy.
The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.

At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected: Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.
Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.
Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family - all available from your first day.
Future-focused: Retirement planning assistance with company matching.
Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.
Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.

Apply on bondbrandloyalty.careers.hibob.com About employer

More about this job

Responsibilities

Lead workstreams within customer strategy engagements, including research synthesis, experience design, and loyalty program strategy. Act as the primary point of contact for clients while collaborating with cross-functional teams to deliver integrated strategic insights.

Requirements

Requires a bachelor's degree or diploma in a relevant field and 5-7 years of experience in customer strategy, design, or research. Candidates must have at least 2 years of experience leading project teams and managing senior stakeholder relationships.

Skills

Customer strategy
Human-centred design
Customer experience
Loyalty program design
Qualitative research
Innovation strategy
Service design
Stakeholder management
Strategic narrative
Storytelling
Conceptual design
Prototyping
Behavioural science
Market benchmarking
Workshop facilitation

Benefits

Hybrid work model
Flexible vacation
Medical insurance
Dental insurance
Vision insurance
Health care spending account
Employee assistance program
Virtual healthcare
Retirement planning assistance
Company matching
Learning programs
Mentorship
Recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Strategy
Loyalty Programs
Human-Centred Design
Customer Experience
Qualitative Research
Service Design
Innovation Strategy
Behavioural Economics
Prototyping
Concept Development
Market Benchmarking
Stakeholder Management
Storytelling
RFP
Digital Experience Design
Ethnographic Observation
Co-creation Workshops
Strategic Advisory
Consulting
Professional Services
Analytics
Brand Strategy
Client Relations
Business Development
CX Measurement

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Work requirements

Jobs in Canada