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Bond Brand Loyalty

Sr. Consultant, Loyalty Solutions

Canada

$92,852.7 to $127,754.5 CAD / year

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Job details

Pay: $92,852.7 to $127,754.5 CAD / year
Experience: 4-5 years experience in loyalty strategy, loyalty program management, or a loyalty specialist advisory role, with hands-on experience designing loyalty program constructs
Posting language: English
Posted: Oct 9, 2026

Original job description

Internal title: Sr. Consultant, Strategic Advisory

At Bond we design, build, and manage creative and innovative solutions for our clients, all with the goal of helping them build stronger customer loyalty to their brands. We are the loyalty experts, and our practice is built exclusively around loyalty strategy, program design, member economics, and the data & technology ecosystems that power them. As we continue to grow, we are seeking a highly motivated Sr. Consultant to join our Loyalty Solutions Practice.

Position Overview:
We’re seeking someone with deep experience in loyalty and who understands how programs are designed, how members engage, and how financial models shape program decisions. You can turn that expertise into clear, compelling recommendations that help clients move forward.
As a Sr. Consultant, you’ll independently lead workstreams and deliverables across loyalty strategy engagements, from start to finish. Partnering with our Directors, you’ll shape program design, financial strategy and business models; advise on commercial considerations; and develop the strategic narratives that bring complex recommendations to life.
This role is a great fit for a collaborative problem-solver who enjoys taking ownership and turning insight into action. This role requires demonstrated loyalty expertise with direct program design or loyalty strategy experience. .

Bachelor's degree in Business, Marketing, Finance, or a related field; Master’s degree is an asset
4-5 years experience in loyalty strategy, loyalty program management, or a loyalty specialist advisory role, with hands-on experience designing loyalty program constructs
Demonstrated ability to build and apply financial models for loyalty program ROI, including earn/burn economics, breakage assumptions, member cost structures, and incremental value analysis
Strong presentation and storytelling skills, able to develop and deliver structured executive quality narratives that translate complex loyalty strategy into clear business decisions
Proven coaching and mentorship capability, with experience guiding team members
High attention to detail with the ability to manage multiple engagements and priorities simultaneously in a fast-paced environment
Strong analytical and problem-solving skills with comfort translating data into actionable loyalty design recommendations
Excellent written and verbal communications skills, for both internal and client-facing contexts
A growth mindset and genuine passion for the loyalty industry, you follow program launches, participate in programs, and have opinions on what makes a program work

Nice to have:

Experience working across multiple loyalty verticals (retail, financial services, fuel & convenience, travel, grocery)
Familiarity with loyalty technology platforms, CRM, and data infrastructure connected to loyalty programs

Delivery Leadership

Own outcomes across design solution engagements – from discovery and insights through to final recommendation
Independently manage workstreams, deliverables, and client interactions as part of day-to-day execution
Shape loyalty design constructs and benefits mix, contribute to earn and redemption architecture, tier design, experiential rewards, and partnership integration
Present to senior client stakeholders with clear rationale, structured logic, and conviction
Lead financial modeling and analysis to connect design to financial decisioning, ensuring that recommendations are grounded in economics and ROI frameworks
Build and analyze financial models, loyalty economics, P&Ls, investment cases, and scenarios; validate assumptions and synthesize findings for review with engagement leaders
Contribute to strategic storyline development, synthesizing data and research insights, competitive context, and financial data into executive ready narratives

Team Contribution

Coach and mentor Consultants and Associates, including financial modeling and loyalty economics; providing structured feedback, modeling loyalty thinking, and contributing to development
Collaborate cross functionally with Analytics, CRM, HX, and Technology Consulting practices to deliver on integrated solutioning
Contribute to presales and solutioning activities including proposal development
Apply AI based tools to accelerate delivery quality and efficiency, and contribute to knowledge sharing
Stay current on loyalty industry trends, competitive program benchmarks, and member behaviour changes

Compensation: The expected base salary compensation for this role is $92,852.70 to $127,754.50 CAD annually. 
Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.   We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.  
Vacancy Type: This posting is for an existing vacancy.  
The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.  

At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:   
Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people. 
Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun. 
Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family - all available from your first day. 
Future-focused: Retirement planning assistance with company matching.  
Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward. 
Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.

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More about this job

Responsibilities

The Sr. Consultant will independently lead loyalty strategy engagements, shaping program design, financial models, and business strategies. They will also mentor team members and collaborate cross-functionally to deliver integrated solutions for clients.

Requirements

Candidates must have 4-5 years of experience in loyalty strategy or program management with a strong background in financial modeling and ROI analysis. A bachelor's degree in Business, Marketing, or Finance is required, along with excellent communication and storytelling skills.

Skills

Loyalty strategy
Program design
Financial modeling
ROI analysis
Strategic advisory
Data analysis
Storytelling
Executive presentation
Mentorship
Project management
CRM
Business modeling
Earn/burn economics
Problem-solving
Stakeholder management
Market research

Benefits

Hybrid work model
Flexible vacation
Medical insurance
Dental insurance
Vision insurance
Health care spending account
Employee assistance program
Virtual healthcare
Retirement planning assistance
Company matching
Mentorship programs
Recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Loyalty Solutions
Strategic Advisory
Member Economics
Financial Modeling
ROI
Earn/Burn Economics
Breakage Assumptions
CRM
Data Infrastructure
P&L
Investment Cases
Presales
AI Tools
Retail
Financial Services
Travel
Grocery
Consulting
Strategy
Business Models
Client Engagement
Market Analysis
Competitive Benchmarking
Member Behavior
Tier Design
Experiential Rewards
Partnership Integration
Executive Narratives
Growth Mindset
Cross-functional Collaboration

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