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Director, Loyalty Solutions
Bond Brand Loyalty
Canada
$136,330.4 to $177,217.2 CAD / year
At Bond we design, build, and manage creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger customer loyalty to their brands. That can take…
Sr. Director, Loyalty Solutions
Bond Brand Loyalty
Toronto, ON
$149,550 to $192,250 CAD / year
At Bond we design, build, and manage creative and innovative solutions for our clients, all with the goal of helping them build ever-stronger loyalty to their brands. That can take us in…
Added 1 day ago
Director, Loyalty Solutions - Financials
Bond Brand Loyalty
Canada
$136,330.4 to $167,217.2 CAD / year
Full-time
At Bond, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and…
Added 1 day ago
Managing Director, Workforce Solutions, ATB Client Care Contact Centre
ATB
Calgary, AB
Full-time
As the Managing Director of Workforce Solutions, you are the architect of the "Engine Room" of Client Care. You play a critical strategic role on the Client Care Senior Leadership Team,…
Director, Product Management, Enterprise Loyalty Consulting
Mastercard
Toronto, ON
Full-time
Director, Product Management, Enterprise Loyalty ConsultingMastercard’s Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. By…
Director, Product Management, Rewards - Enterprise Loyalty
Mastercard
Toronto, ON
Full-time
The Director, Product Management, Enterprise Loyalty will help shape the global product strategy for Enterprise Loyalty, define how new capabilities come to market, and support…
Managing Director, Strategic Advisory
Bond Brand Loyalty
Toronto, Ontario
$200,000 CAD / year
At Bond, we craft and oversee creative, innovative solutions aimed at strengthening client brand loyalty. This approach leads us in exciting directions. As the Managing Director, Strategic…
Director, Human Experience Design
Bond Brand Loyalty
Toronto, ON
$135,000 to $160,000 CAD / year
At Bond, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and…
Research Director
Bond Brand Loyalty
Toronto, Ontario
$103,484.2 to $144,403.5 CAD / year
The Research Director will lead end-to-end Customer Experience (CX) measurement programs while partnering with clients and internal stakeholders to solve complex business challenges,…
Sr. Director, Business Development
Bond Brand Loyalty
Toronto, Ontario
$134,581.2 to $165,000 CAD / year
…brands achieve sustainable, customer‑centric growth. We combine loyalty strategy, advanced technology, rich data insights, and marketing expertise to deliver tailored solutions for some of…
Added 1 day ago
Loyalty & Promotions Lead
Harry Rosen
Toronto, ON
Full-time
We are seeking an organized, detail-oriented, and proactive Loyalty & Promotions Lead to execution of loyalty programming, promotional campaigns, and marketing technology platform…
CRM AND LOYALTY MANAGER
Boutique La Vie En Rose
Montreal, QC
Reporting to the Director, CRM and Loyalty, the Manager, CRM and Loyalty leads loyalty, customer relationship management, and data-driven customerstrategies for La Vie en Rose and Bikini…
Added 1 day ago
CRM AND LOYALTY MANAGER-EN
La Vie En Rose
Montreal, QC
Full-time
Reporting to the Director, CRM and Loyalty, the Manager, CRM and Loyalty leads loyalty, customer relationship management, and data-driven customer strategies for La Vie en Rose and Bikini…
Senior Director, ATOM Engineering
RBC
Toronto, ON
Full-time
As a member of RBC Borealis AI, reporting to the VP, Solutions Engineering & Delivery, the Senior Director, ATOM Engineering will lead the engineering team responsible for deploying,…
Senior Director, ATOM Engineering
Royal Bank of Canada
Toronto, ON
Full-time
As a member of RBC Borealis AI, reporting to the VP, Solutions Engineering & Delivery, the Senior Director, ATOM Engineering will lead the engineering team responsible for deploying,…
Added 1 day ago
Loyalty & Promotions Lead
Harry Rosen
Toronto, ON · Central Office
Full-time
We are seeking an organized, detail-oriented, and proactive Loyalty & Promotions Lead to execution of loyalty programming, promotional campaigns, and marketing technology platform…
Director of Sales - Driving Excellence in Sales Leadership/Directeur des Ventes - Moteur de l'Excellence en Leadership des Ventes (Quebec)
Konica Minolta Business Solutions (Canada) Ltd.
Montreal, QC
Full-time
We’re looking for a Director of Sales to join our team!
Product Specialist, Ontario
HORSCH
ON · Ontario, Canada
Full-time
HORSCH is a leading global manufacturer of innovative agricultural technology and developer of modern solutions for soil cultivation, seeding, and spraying. Our international team is…
Senior Manager, Consumer Insights
Epsilon
Toronto, Ontario
$90,700 to $129,500 CAD / year
Full-time
…deliverables. The Senior Manager will report to the Senior Director of Consumer Insights, while working closely with the Co-ordinator roles on the team for project execution. The Senior…
Senior Manager, Consumer Insights
Publicis Groupe Holdings B.V
Toronto, Ontario
$90,700 to $129,500 CAD / year
Full-time
…deliverables. The Senior Manager will report to the Senior Director of Consumer Insights, while working closely with the Co-ordinator roles on the team for project execution. The Senior…
Director of Sales
Les Fermes Lufa / Lufa Farms
Ottawa, ON
Full-time
…To keep moving forward, we need an experienced and visionary Director of Sales to define and execute our product strategy, collaborate with key business stakeholders, and ensure the…
Senior Sales Director
ML6 Search + Talent Advisory
Mississauga, ON
Full-time
ML6 is pleased to be partnering with a leading consumer goods manufacturer in their search for a Senior Director of Sales. Known for innovation, customer partnerships, and market…
Practice Director (Technology)
Robert Half
Vancouver, BC
Full-time
The primary responsibility of the Practice Director is to maintain a consistent above average performance metrics, provide business generation leadership, motivation and direction to direct…
Director of Engineering And Operations
Entegrus Inc
Chatham-Kent, ON · Chatham, ON
Full-time
Entegrus Powerlines Inc. is seeking to fill a Director of Engineering and Operations vacancy. The position will report directly to the Vice President of Engineering and Operations. The…
Full Stack Engineer
Exchange Solutions
Toronto, ON · Greater Toronto Area, Canada
Full-time
Exchange Solutions is building an AI-first, API-driven loyalty platform supporting high-volume, multi-tenant enterprise retail programs across North America. The Senior Full-Stack Engineer…

Bond Brand Loyalty

Sr. Director, Business Development

Toronto, ON, Canada

Pay: $134,581.2 to $165,000 CAD / year
Posting language: English
Posted: Jun 8, 2026

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Original job description

Bond is a leading customer engagement and intelligence company, helping global brands achieve sustainable, customer‑centric growth. We combine loyalty strategy, advanced technology, rich data insights, and marketing expertise to deliver tailored solutions for some of the world’s most recognized enterprises.

With deep roots in loyalty and customer engagement, we’ve earned a reputation as a trusted advisor to complex enterprise organizations. We’re now entering a phase of accelerated growth - expanding our reach, investing in go‑to‑market strategies, and unlocking new opportunities across industries and solution areas.

As Sr. Director, Business Development, you will be a growth driver - building relationships in untapped markets, pursuing new and recently acquired clients, shaping high‑impact solutions, and delivering measurable results. This is a senior-level individual contributor role, focused on personally driving the pursuit and closing of new and recently acquired clients, in collaboration with Bond’s practice teams. This role demands a proactive, opportunity‑creating mindset and the ability to connect client needs with Bond’s diverse capabilities, from marketing strategy and insights to experience design, technology solutions, and innovation partnerships.

Bachelor’s degree or equivalent combination of education and senior level experience in business development, consulting, or agency leadership.
10+ years in client facing roles with accountability for revenue generation, account growth, and new and recently acquired client development.
Proven experience managing the entire sales cycle - from prospecting and qualification to proposal, negotiation, and close.
Demonstrated success in strategic solution selling within complex enterprise environments, engaging multiple stakeholders and navigating matrixed decision making.
Ideally brings experience in one or more of Bond’s core domains - retail/consumer, MarTech/CRM implementation, alliance led selling, or loyalty/CX/customer engagement - with expertise in multiple domains considered a strong asset.
Strong understanding of go to market strategies, competitive positioning, and solution design.
Skilled at collaborating with internal practice and solution leaders to craft high impact proposals.
Exceptional communication, relationship building, and influencing skills with both internal and external stakeholders.
Highly organized and able to manage multiple priorities in fast moving environments.
Commercially minded with strong financial acumen for forecasting, margin management, and executive reporting.
Thrives in a hunter role - resourceful, persistent, and motivated to create opportunities rather than wait for them.
Financial acumen to manage revenue forecasts, costs, profit margins, and reporting to executives.

Market Engagement & Opportunity Creation

Proactively build relationships with senior decision makers at target organizations.
Create new conversations in the market to uncover opportunities and position Bond’s value.
Manage a pipeline of new and recently acquired clients, ensuring accurate revenue forecasting and progress tracking.
Drive outbound engagement to generate qualified opportunities and maintain momentum in pursuit cycles.
Connect prospects with the right internal experts to align solutions with their needs.

Solution Shaping & Pursuit Leadership

Assemble cross functional teams to design tailored solutions, develop pricing strategies, and strengthen competitive positioning.
Lead pursuit efforts from strategy through to close, ensuring proposals clearly articulate objectives, deliverables, timelines, and Bond’s value proposition.
Coach pursuit teams to adopt winning approaches in competitive situations.

Client Transition & Growth Enablement

Oversee onboarding of new clients, ensuring smooth handoff to delivery teams and alignment with client priorities.
Maintain a presence during early delivery phases to ensure satisfaction and identify expansion opportunities.
Develop first year growth strategies for new accounts, expanding relationships across Bond’s service offerings.

Revenue & Performance Management

Achieve quarterly and annual growth targets.
Manage financial performance for your portfolio, including forecasts, costs, and margins.
Activate Bond’s breadth of capabilities and innovation partners to deliver measurable impact.

Compensation: The expected base salary compensation for this role is $134,581.2 to $165,000 CAD annually.

Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process. We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.

Vacancy Type: This posting is for a newly created vacancy within Bond.

The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training. Team members can also participate in incentive programs and earn incentive compensation tied to both business and individual performance.

At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:

Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.

Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.

Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family - all available from your first day.

Future-focused: Retirement planning assistance with company matching.

Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.

Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.

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More about this job

Responsibilities

Drive growth by identifying new business opportunities and closing deals with untapped markets and recently acquired clients. Lead the end-to-end pursuit process, from solution shaping and proposal development to client onboarding and first-year growth strategy.

Requirements

Requires a bachelor's degree and over 10 years of experience in client-facing roles with a proven track record of revenue generation and complex enterprise sales. Candidates should possess strong financial acumen and expertise in domains such as MarTech, CRM, or customer engagement.

Skills

Business Development
Strategic Solution Selling
Revenue Generation
Pipeline Management
Account Growth
Financial Acumen
Go-To-Market Strategy
Proposal Development
Negotiation
Stakeholder Management
Market Engagement
Solution Design
Forecasting
Margin Management
Cross-functional Leadership

Benefits

Hybrid Work Model
Flexible Vacation
Medical Insurance
Dental Insurance
Vision Insurance
Health Care Spending Account
Employee Assistance Program
Virtual Healthcare Services
Retirement Planning With Company Matching
Learning Programs
Mentorship
Internal Mobility
Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Business Development
MarTech
CRM
Customer Engagement
Loyalty Strategy
CX
Enterprise Sales
Solution Selling
Pipeline Management
Revenue Forecasting
Margin Management
Go-To-Market
Competitive Positioning
Account Management
B2B Sales
Client Onboarding
Strategic Partnerships
Retail
Consumer Markets
Alliance Selling

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