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Added 10 mins ago
CSS Regional Lead - Associate Director
Aon
Toronto, ON
Full-time
Develops, recommends, implements, and interprets client service procedures; evaluates the ongoing effectiveness of current operations and systems.
Added 10 mins ago
Retail Store Associate Part Time Winners
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 10 mins ago
Store Coordinator, Full-Time, Winners/Homesense, Luckakuck Way, Chilliwack
TJX Canada – Winners, Marshalls, HomeSense
Chilliwack, BC
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 10 mins ago
Temporary Merchandise Coordinator-Winners/Homesense Georgetown
TJX Canada – Winners, Marshalls, HomeSense
Georgetown, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 10 mins ago
Retail Store Associate Temporary Part Time HomeSense - Stone Road Mall
TJX Canada – Winners, Marshalls, HomeSense
Guelph, ON
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 10 mins ago
Senior Claims Management Specialist, 18 month contract status
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
$76,620 to $107,268 CAD / year
Full-time
…and vendors. You'll also partner closely with Management and Operations to create and oversee effective return-to-work plans, helping individuals transition safely and efficiently. It’s an…
Added 10 mins ago
Associate Account Executive
Aon
Vancouver, BC
Full-time
Developing knowledge of client operations and risk exposures;
Added 10 mins ago
Associate Account Executive
Aon
Winnipeg, MB
Full-time
Developing knowledge of client operations and risk exposures;
Added 10 mins ago
Full time Coordinator, Erin Mills Twn Ctr. Mississauga
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 10 mins ago
Retail Store Coordinator Full Time Winners Carleton Place
TJX Canada – Winners, Marshalls, HomeSense
Carleton Place, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 11 mins ago
Retail Sales Associate
Clarks
Toronto, ON
Some responsibilities of a Sales Associate may include:
Added 25 mins ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Midland, ON
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 25 mins ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Midland, ON
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 25 mins ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Midland, ON
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 25 mins ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Midland, ON
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 25 mins ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Midland, ON
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 25 mins ago
ASAP Warehouse
Glen Group Of Companies
Richmond, BC
We are currently seeking a reliable and experienced Warehouse Associate to support daily warehouse operations. The ideal candidate is safety-focused, organized, and comfortable working in a…
Added 25 mins ago
Sales Associate - Guelph Hyundai
AutoCanada Inc.
Guelph, ON
$50,000 to $100,000 CAD / year
Full-time
Added 25 mins ago
Senior Actuarial Analyst
IVARI
Toronto, ON
$105,000 to $135,000 CAD / year
Full-time
Associate level designation (or approaching completion of associate level designation) along with two to five (2-5) years of experience in a similar capacity.
Added 40 mins ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Quesnel, BC
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 40 mins ago
(CAN) Health and Beauty Team Associate
Walmart Canada
Moncton, NB
Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 40 mins ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Midland, ON
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 40 mins ago
(CAN) Customer Service Manager
Walmart Canada
Yellowknife, NT
$15 CAD / hour
Full-time
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.
Added 40 mins ago
(CAN) Fashion Associate
Walmart Canada
Belleville, ON
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 40 mins ago
(CAN) Stockperson/Cartpusher
Walmart Canada
Quesnel, BC
Full-time
…and a strong focus on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…

BonLook

Optical Associate

Ottawa, ON, K1V 2N8, Canada

Pay: The expected starting compensation for this position is between $19.30 to $22.96 hourly, considering factors like experience, skills, and qualifications.
Job type: Full-time
Working hours: 30-40 hours per week
Posting language: English
Posted: Oct 2, 2026

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Original job description

Our FYidoctors Ottawa - Riverside South clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy!

In this role, you’ll enhance the lives of our patients every single day, delivering exceptional vision and eyewear experiences in a dynamic, rewarding, and collaborative environment.

This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Friday.

What You’ll Do 

Greet and welcome patients to the clinic, engage with patients in person, by phone, and via email
Educate patients on eyewear options tailored to their lifestyle, assisting with frame selection to ensure optimal value, quality, aesthetics, and performance
Interpret optical prescriptions provided by the optometrist
Perform frame and facial measurements, ensuring proper fit and positioning of new eyewear, as well as repairs and adjustments
Coordinate appointments, and prepare prescription printouts
Manage billing and payments for patients, insurers and other third parties
Assist with contact lens fittings and process contact lens orders
Deliver exceptional customer service, ensuring a positive patient experience
Support clinic operations by performing additional duties as required

What You Bring

French proficiency considered an asset
Previous optical experience or retail experience is considered an asset
Ability to multi-task and thrive in a fast-paced environment
Proficiency with technology and computers, including MS Office Suite
Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit    

Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics) 
A comprehensive benefits package featuring exceptional optical coverage
Rapid and ongoing growth, providing a consistently challenging and rewarding environment   
A workplace culture that fosters collaboration and teamwork
Continuous training and development opportunities to support your career growth

Why You Should Join Us

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $19.30 to $22.96 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

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More about this job

Responsibilities

The Optical Associate will greet patients, interpret prescriptions, and assist with frame selection and eyewear fittings to ensure optimal vision experiences. They will also manage clinic operations, including appointment scheduling, billing, and supporting contact lens orders.

Requirements

Candidates should possess excellent communication skills and the ability to thrive in a fast-paced environment. Previous optical or retail experience is considered an asset, along with proficiency in MS Office Suite.

Skills

Customer service
Optical prescription interpretation
Frame selection
Facial measurements
Eyewear adjustment
Appointment coordination
Billing and payments
Contact lens fitting
MS Office Suite
Communication
Interpersonal skills
Multi-tasking

Benefits

Competitive wages
Quarterly bonuses
Optical coverage
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Optical Associate
Eyecare
Optometry
Retail
Customer Service
Patient Experience
Prescription Interpretation
Frame Selection
Eyewear
Contact Lenses
MS Office Suite
Clinic Operations
Billing
Scheduling
Healthcare

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