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BonLook

Optometric Assistant

Victoria, BC, V8N 3E2, Canada

The expected starting compensation for this position is between $19.62 to $22.96 hourly, considering factors like experience, skills, and qualifications. · Full-time

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Job details

Pay: The expected starting compensation for this position is between $19.62 to $22.96 hourly, considering factors like experience, skills, and qualifications.
Job type: Full-time
Experience: Minimum 3 years optical experience required
Working hours: 30-40 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Our FYidoctors Victoria - Shelbourne clinic is looking for someone like you to bring your exceptional skills and experience to join us as an Optometric Assistant to fill an existing vacancy!

In this role, you’ll enhance the lives of our patients every single day, delivering exceptional vision and eyewear experiences in a dynamic, rewarding, and collaborative environment.

This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday.

What You’ll Do 

Greet and welcome patients to the clinic, manage patient check in and check out and engage with patients in person, by phone, and via email
Perform pre-testing to support comprehensive eye care
Educate patients on eyewear options tailored to their lifestyle, assisting with frame selection to ensure optimal value, quality, aesthetics, and performance
Interpret optical prescriptions provided by the optometrist
Perform frame and facial measurements, ensuring proper fit and positioning of new eyewear, as well as repairs and adjustments
Coordinate appointments, and prepare prescription printouts
Manage billing and payments for patients, insurers and other third parties
Assist with contact lens fittings and process contact lens orders
Deliver exceptional customer service, ensuring a positive patient experience
Support clinic operations by performing additional duties as required

What You Bring

Past or current CCOA designation preferred
Minimum 3 years optical experience required
Ability to multi-task and thrive in a fast-paced environment
Proficiency with technology and computers, including MS Office Suite
Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit     

Competitive wages with the opportunity to earn quarterly bonuses (available at qualify clinics) 
A comprehensive benefits package featuring exceptional optical coverage
Rapid and ongoing growth, providing a consistently challenging and rewarding environment   
A workplace culture that fosters collaboration and teamwork
Continuous training and development opportunities to support your career growth

Why You Should Join Us

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $19.62 to $22.96 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

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More about this job

Responsibilities

The Optometric Assistant will manage patient check-ins, perform pre-testing, and assist with frame selection and eyewear adjustments. They are also responsible for coordinating appointments, managing billing, and supporting overall clinic operations.

Requirements

Candidates must have a minimum of 3 years of optical experience and possess strong communication and multi-tasking skills. A CCOA designation is preferred, and proficiency with MS Office Suite is required.

Skills

Patient care
Pre-testing
Eyewear fitting
Frame selection
Optical prescription interpretation
Customer service
Appointment coordination
Billing and payments
Contact lens fitting
Multi-tasking
MS Office Suite
Communication skills
Interpersonal skills
Teamwork

Benefits

Competitive wages
Quarterly bonuses
Optical coverage
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Optometric Assistant
Optical
Eyecare
Patient Experience
Pre-testing
Frame Selection
Prescription Interpretation
Contact Lenses
Billing
Customer Service
MS Office Suite
CCOA
Clinic Operations
Healthcare
Retail

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