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Added 14 mins ago
Registered Practical Nurse - Medical B8
Brant Community Healthcare System
Brantford, ON
Full-time
Centralized Education Fund - opportunities for continuing education and staff development
Added 14 mins ago
Registered Practical Nurse - Day Surgery
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Brantford, ON
Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 14 mins ago
Geriatric Emergency Management (GEM) Registered Nurse
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Brantford, ON
Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 14 mins ago
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 14 mins ago
Registered Practical Nurse - Operating Room
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Brantford, ON
Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 14 mins ago
Registered Practical Nurse - Medical B8
Brant Community Healthcare System
Brantford, ON
Full-time
Centralized Education Fund - opportunities for continuing education and staff development
Added 14 mins ago
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 14 mins ago
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 14 mins ago
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
Full-time
Centralized Education Fund - Opportunities for continuing education and staff development
Added 14 mins ago
Service Supervisor Truck shop and field
Cummins
Kamloops, BC
Full-time
Diagnostics Application: Translating customer complaints to develop troubleshooting plans and using specialized tools to ensure successful repairs.
Added 14 mins ago
Plant Manager
WGI Group
Saint-Clet, QC
Full-time
Provides training, coaching and development for production team members in areas of production, job function, health and safety and record-keeping.
Added 14 mins ago
Supervisor - Night shift
WGI Group
Saint-Clet, QC
Full-time
Provides training, coaching and development for production team members in areas of production, job function, health and safety and record keeping.
Added 14 mins ago
Supervisor - Evening shift
WGI Group
Saint-Clet, QC
Full-time
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Added 14 mins ago
Yard Associate
WGI Group
Grande Prairie, AB
Full-time
Ongoing training and career development opportunities
Added 14 mins ago
Driver
WGI Group
Tillsonburg, ON
$27 to $30 CAD / hour
Full-time
Ongoing training, learning, and career development opportunities.
Added 14 mins ago
Yard Associate
WGI Group
Nanaimo, BC
$25.77 to $26.77 CAD / hour
Full-time
Ongoing training and career development opportunities
Added 14 mins ago
Branch Manager
WGI Group
ON
$90,000 to $125,000 CAD / year
Full-time
Own branch performance, including the development and management of the annual operating budget and achievement of operational and financial objectives.
Added 14 mins ago
Millwright - Maintenance
WGI Group
Tillsonburg, ON
$38 to $40 CAD / hour
Full-time
Continuous learning and development opportunities
Added 14 mins ago
Accounting Analyst, Reconciliations
Circle K
Laval, QC
Full-time
Knowledge of the ReconNet application will be considered an asset
Added 14 mins ago
Health & Safety Coordinator (Bilingual – French & English)
WGI Group
Saint-Clet, QC
Full-time
Ongoing professional development and career growth opportunities
Added 14 mins ago
Sales Associate
Carters Inc.
Winnipeg, MB
Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 14 mins ago
Manager, Customer Analytics
BMO
Toronto, ON · BMOPLACE
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Provides expertise in the design, development, management and implementation of assigned strategic initiatives from business case development through to execution. Develops business goals…
Added 14 mins ago
Speech Language Pathologist (SLP) - Shelburne Schools (12m) Permanent 2026 (91075)(R)
Nova Scotia Regional Centres for Education & CSAP
Shelburne, NS
…you complete the self-identification portion on the position…
Added 14 mins ago
Production Manager
Hartmann Canada Inc
Brantford, ON
$115,000 to $135,000 CAD / year
Full-time
People Development & Engagement: Lead and mentor production supervisors and hourly associates, fostering a culture of accountability and collaboration
Added 14 mins ago
Client Care Representative - Auto Associate
HUB International
Campbell River, BC
Full-time
…requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions…

BonLook

Patient Services Specialist

Saint John, NB, E2J 0A7, Canada

Job type: Full-time
Working hours: 30-40 hours per week
Posting language: English
Posted: Sep 25, 2026

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Original job description

Our FYidoctors Saint John clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!

In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.

This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Friday.

What You’ll Do

Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
Perform pre-testing to support comprehensive eye care
Coordinate appointments, prepare prescription printouts, and manage billing and payments
Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
Deliver exceptional customer service ensuring a positive patient experience
Support clinic operations by performing additional duties as required

What You Bring

Previous retail experience is considered an asset
Ability to multi-task and thrive in a fast-paced environment
Proficiency with technology and computers, including MS Office Suite
Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit   

Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics) 
Comprehensive benefits package featuring exceptional optical coverage
Rapid and ongoing growth, providing a consistently challenging and rewarding environment   
A workplace culture that fosters collaboration and teamwork
Continuous training and development opportunities to support your career growth

Why You Should Join Us 

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

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More about this job

Responsibilities

The Patient Services Specialist will manage patient check-ins, coordinate appointments, and handle billing and payments. They will also perform pre-testing for eye care and assist with eyewear adjustments and repairs.

Requirements

Candidates should possess excellent communication skills and the ability to thrive in a fast-paced environment. Proficiency with technology and MS Office Suite is required, while previous retail experience is considered an asset.

Skills

Customer service
Patient care
Multi-tasking
Communication
Interpersonal skills
MS Office Suite
Computer proficiency
Billing
Appointment coordination
Eyewear repair
Teamwork
Adaptability

Benefits

Competitive wages
Quarterly bonuses
Optical coverage
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Patient Services
Clinic Operations
Eye Care
Retail
Customer Experience
MS Office
Billing
Appointment Management
Eyewear
Patient Support
Growth Mindset
Team Collaboration

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