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Added 22 mins ago
BT
Client Service & Intake Administrator
Baker Tilly Canada
Iqaluit, NU
- Full-time
Previous administrative, reception, bookkeeping, or tax office experience is an asset.
Added 37 mins ago
WO
Physiotherapy Assistant/Occupational Therapy Assistant - Physiotherapy Assistant Corporate
William Osler Health System
Brampton, ON
- Part-time
Administrative tasks, stocking supplies, equipment inventory and cleaning/maintenance and other tasks as assigned
Added 52 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Accurately perform administrative tasks as required.
Added 52 mins ago
In Store Bakery - Decorator Cake
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
Added 1 hour ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Saint-Lazare, QC
- Full-time
Added 1 hour ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Saint-Lazare, QC
- Part-time
Added 1 hour ago
W
Pharmacy Assistant Part-time
Walmart
Pembroke, ON
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 1 hour ago
MS
Party and Event Host
Michaels Stores
London, ON
- Part-time
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
Added 1 hour ago
WO
Physiotherapy Assistant/Occupational Therapy Assistant - Physiotherapy Assistant Corporate
William Osler Health System
Brampton, ON
- Part-time
Administrative tasks, stocking supplies, equipment inventory and cleaning/maintenance and other tasks as assigned
Added 1 hour ago
WO
Physiotherapy Assistant/Occupational Therapy Assistant - Physiotherapy Assistant Corporate
William Osler Health System
Brampton, ON
- Part-time
Administrative tasks, stocking supplies, equipment inventory and cleaning/maintenance and other tasks as assigned
Added 1 hour ago
WC
Housing Services Coordinator (2026-410-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
…Housing Operations for the daily management of the physical, administrative and operational components of the housing site (s) and is responsible for property management and administrative…
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Full-time
Added 1 hour ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Full-time
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Belleville, ON
- Part-time
Added 1 hour ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
Added 1 hour ago
UO
Department Secretary
University of Victoria
Victoria, BC
- Full-time
The Department Secretary provides senior level administrative support to the Ceremonies and Events Office and holds responsibility for its smooth operation. This position acts as a central…
Added 1 hour ago
T
FRCA Linguist
TransPerfect
Montreal, QC
- Full-time
Perform administrative tasks as needed to support your work and the company’s key performance indicators.
Added 1 hour ago
CO
Administrative Assistant 4 - Street Crime Unit (up to two year term)
City of Saint John
Saint John, NB
- Full-time
…Unit, this position is responsible for providing clerical and administrative support to all employees of the Street Crime Unit. Must be prepared to work outside of regular working…
Added 1 hour ago
CO
Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
Acts as a back-up for other Administrative Assistants in the Records Unit, on an as-required basis
Added 1 hour ago
IP
Supervisor - West
Indigo Park Canada
Vancouver, BC
- Full-time
Added 1 hour ago
MF
HR Internship
McConnell Foundation
Montreal, QC
- Temporary
1-2 years' work experience in an administrative context
Added 1 hour ago
NF
People Services Specialist
New Flyer
Winnipeg, MB
- Full-time
Added 1 hour ago
RM
Patient Access Clerk I
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Previous clerical/administrative experience within the last year is essential
Added 1 hour ago
BH
Client & Sales Specialist
BeWell Health Centres
Hamilton, ON · Mississauga, ON
- Full-time
This role also includes calendar management, intake coordination, customer service, and general administrative responsibilities to ensure a seamless experience for both clients and…
Added 2 hours ago
DA
Business Systems & Project Manager
Dynamix Agitators Inc.
Richmond, BC
- Full-time

BonLook

Patient Services Specialist

Penticton 1, BC, Canada

The expected starting compensation for this position is between $19.62 to $19.96 hourly, considering factors like experience, skills, and qualifications. · Full-time

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Job details

Pay: The expected starting compensation for this position is between $19.62 to $19.96 hourly, considering factors like experience, skills, and qualifications.
Job type: Full-time
Working hours: 30-40 hours per week
Posting language: English
Posted: Oct 29, 2026

Original job description

Our FYidoctors Penticton - Marina Way clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!

In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.

This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday.

What You’ll Do

Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
Perform pre-testing to support comprehensive eye care
Coordinate appointments, prepare prescription printouts, and manage billing and payments
Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
Deliver exceptional customer service ensuring a positive patient experience
Support clinic operations by performing additional duties as required

What You Bring

Previous retail experience is considered an asset
Ability to multi-task and thrive in a fast-paced environment
Proficiency with technology and computers, including MS Office Suite
Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit   

Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics) 
Comprehensive benefits package featuring exceptional optical coverage
Rapid and ongoing growth, providing a consistently challenging and rewarding environment   
A workplace culture that fosters collaboration and teamwork
Continuous training and development opportunities to support your career growth

Why You Should Join Us 

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $19.62 to $19.96 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

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More about this job

Responsibilities

The Patient Services Specialist will manage patient check-in and check-out, coordinate appointments, and handle billing and payments. Additionally, they will perform pre-testing for eye care and assist with eyewear adjustments and repairs.

Requirements

Candidates should possess excellent communication and interpersonal skills with the ability to thrive in a fast-paced environment. Proficiency with technology and MS Office Suite is required, while previous retail experience is considered an asset.

Skills

Customer service
Patient check-in
Pre-testing
Appointment coordination
Billing
Payments
Eyewear repair
Multi-tasking
MS Office Suite
Communication
Interpersonal skills
Teamwork

Benefits

Quarterly bonuses
Optical coverage
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Patient Services
Clinic Operations
Eye Care
Retail
MS Office Suite
Customer Experience
Billing
Appointment Management
Pre-testing
Eyewear
Teamwork
Growth Mindset

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