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Added 2 mins ago
SD
Merchandiser, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
SD
Post Office Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing…
Added 2 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
SD
Post Office Manager, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing…
Added 2 mins ago
EMAIL MARKETING SPECIALIST
Boutique La Vie En Rose
Montreal, QC
…optimization, and performance of La Vie en Rose’s email campaigns to support sales growth, customer retention, and the customer experience. The incumbent serves as a subject matter expert…
Added 2 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Amherstburg, ON
- Part-time
Always put the Customer first and provides superior customer service
Added 2 mins ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 2 mins ago
SD
Chef pharmacie(ne), rémunéré(e) à l’heure – PHX temps plein jour
Shoppers Drug Mart
Rouyn-Noranda, QC
- Full-time
Communiquer avec d’autres professionnels de la santé du cercle de soins pour offrir un service à la clientèle.
Added 2 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kelowna, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
S
Delivery Driver
Save-On-Foods
Vernon, BC
- Part-time
…an innovative fulfillment team focused on providing Always Customer First Service to our customers and communities, from the store to the door. A division of Pattison Food Group Ltd.,…
Added 2 mins ago
SD
Administrateur de magasin temps partiel jour
Shoppers Drug Mart
Shawinigan, QC
- Part-time
Added 2 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Waterloo, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel soir Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 2 mins ago
SD
Cashier, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Salmon Arm, BC
- Part-time
Maintain excellent customer service and checkout area
Added 2 mins ago
SD
Merchandiser, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Regina, SK
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Lasalle, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
SD
Merchandiser, Hourly Full Time Evening
Shoppers Drug Mart
Ottawa, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Vaughan, ON
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 2 mins ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Georgetown, ON
- Full-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 2 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Waterloo, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
Operations - Long Haul Tractor Driver
Canada Cartage Group of Companies
Cornwall, ON
…providing fleet outsourcing services for one of Canada’s largest retail chains. At CommerceLink, we take pride in our people-first culture. Our team of professional drivers, logistics…
Added 2 mins ago
Experienced Security Guard– Lower Mainland (Guardteck)
Kandor
Vancouver, BC
…alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people.…
Added 2 mins ago
Meat & Seafood - Clerk Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Shelburne, NS
…high-quality meat and seafood products. You’ll assist with customer orders, prepare and package products, and ensure our displays are well-stocked, organized, and appealing. With…
Added 2 mins ago
Sales Associate
Laura Canada
Richmond, BC
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 2 mins ago
PT Clerk Deli - Must be available daytime and evenings - Thrifty Foods Sidney
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Sidney, BC
…accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and…

BonLook

Patient Services Specialist

London, ON, N6G 5B4, Canada

The expected starting compensation for this position is between $19.30 to $19.96 hourly, considering factors like experience, skills, and qualifications. · Full-time

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Job details

Pay: The expected starting compensation for this position is between $19.30 to $19.96 hourly, considering factors like experience, skills, and qualifications.
Job type: Full-time
Working hours: 30-40 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Our FYidoctors London - Sunningdale clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!

In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.

This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday.

What You’ll Do

Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
Perform pre-testing to support comprehensive eye care
Coordinate appointments, prepare prescription printouts, and manage billing and payments
Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
Deliver exceptional customer service ensuring a positive patient experience
Support clinic operations by performing additional duties as required

What You Bring

Previous retail experience is considered an asset
Ability to multi-task and thrive in a fast-paced environment
Proficiency with technology and computers, including MS Office Suite
Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit   

Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics) 
Comprehensive benefits package featuring exceptional optical coverage
Rapid and ongoing growth, providing a consistently challenging and rewarding environment   
A workplace culture that fosters collaboration and teamwork
Continuous training and development opportunities to support your career growth

Why You Should Join Us 

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $19.30 to $19.96 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

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More about this job

Responsibilities

The Patient Services Specialist will manage patient check-ins, coordinate appointments, and handle billing and payments. Additionally, they will perform pre-testing for eye care and assist with minor eyewear repairs and adjustments.

Requirements

Candidates should possess excellent communication skills and the ability to thrive in a fast-paced environment. Previous retail experience is considered an asset, along with proficiency in MS Office Suite.

Skills

Customer service
Patient care
Multi-tasking
Communication
Interpersonal skills
MS Office Suite
Computer proficiency
Billing
Appointment coordination
Eyewear repair

Benefits

Competitive wages
Quarterly bonuses
Optical coverage
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Patient Services
Clinic Operations
Eye Care
Retail
Customer Experience
MS Office
Billing
Appointment Management
Pre-testing
Eyewear
Teamwork
Growth Mindset
Communication
Interpersonal Skills
Full-time

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