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Added 27 mins ago
P
Engineering Manager, Conversational AI
Pebl
Remote, Canada
- $154,000 to $195,000 CAD / year
- Full-time
- Remote
…conversational AI assistant, and we're looking for an engineering leader who wants to help define what AI-native software looks…
Added 1 hour ago
MC
Oracle EPM Analyst
MMC Corporate
Toronto, ON
- Other
We are seeking a talented individual to join our IT Product Development team at Marsh as an Oracle EPM Analyst .This role will be based in Toronto. This is a hybrid role that has a…
Added 1 hour ago
Director, Sales & Commercial Effectiveness, Western Canada and Southwestern Ontario
Right Time Group of Companies
Canada
…tools, and best practices. This role will require a hands-on leader with a passion for developing high-performing sales managers and teams, coaching them to success, and ensuring that the…
Added 1 hour ago
U
Principal Sales Performance Coach
UKG
Remote, Canada
- Full-time
- Remote
Collaborate with Sales, Product, Marketing, Sales Operations, and Enablement partners to align sales messaging, go-to-market priorities, and field execution.
Added 1 hour ago
BS
Quality Systems Analyst I
Boston Scientific
Ottawa, ON
- Full-time
…strong foundation in Quality Systems while contributing to product quality, patient safety, regulatory compliance, and operational excellence within a global…
Added 2 hours ago
T
Account Manager (Fresh graduates are welcome)
TransPerfect
ON · Durham, ON
- Full-time
…global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a…
Added 2 hours ago
B
Section Chief, Engineering - Digital Projects and Engineering Tools
Bombardier
Dorval, QC
- Full-time
…project managers responsible for Computer-Aided Design (CAD), Product Lifecycle Management (PLM), and engineering tools and ways-of-working improvement…
Added 2 hours ago
Store Manager
Lammle's Western Wear
Edmonton, AB
…exceptional customer service in a retail environment. As a leader, you foster an environment that inspires and develops your team, creating high performers. You thrive in a fast-paced…
Added 2 hours ago
Senior Manager, Supply Chain Systems
Tenstorrent
Toronto, ON
…team is growing, and we are looking for a supply chain systems leader to own the systems and workflows that run our supply…
Added 3 hours ago
WC
Director, Program Management
Walmart Canada
Mississauga, ON
- Full-time
…with teams to leverage processes for increased service and product capabilities. This role provides overall direction by analyzing business objectives and customer needs, developing and…
Added 3 hours ago
KR
Cost Accountant
Kassen Recruitment
Tillsonburg, ON
- Full-time
Reporting to a senior finance leader, you will combine accounting expertise with advanced data analysis to support cost management, inventory reporting, financial planning, and operational…
Added 3 hours ago
BA
AUTOMOTIVE TECHNICIAN, LUBE & MAINTENANCE
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…will possess the willingness and ability to maintain current product and technical knowledge, the ability to estimate the time of service and repair needed, and to diagnose and complete the…
Added 3 hours ago
AA
Ingénieur principal ou ingénieure principale en assurance qualité des logiciels/Senior Software Quality Assurance Engineer (ALQ)
Aviya Aerospace Systems
Longueuil, QC
- Full-time
Aviya Aerospace Systems is a leader in engineering services and solutions for mission critical Aerospace and Defense applications. Aviya provides expertise in program management, systems,…
Added 3 hours ago
BS
Quality Systems Analyst I
Boston Scientific
Ottawa, ON
- Full-time
…strong foundation in Quality Systems while contributing to product quality, patient safety, regulatory compliance, and operational excellence within a global…
Added 3 hours ago
M
Directeur principal, Exploitation du commerce de détail – Québec
MEC
Montreal, QC
- Full-time
…Director, Retail – Québec, you operate as the regional business leader, accountable for performance across all stores and channels, while partnering closely with the Senior Vice President,…
Added 3 hours ago
ZA
Detailer - Newmarket Nissan Infiniti - (26330)
Zanchin Automotive Group
Newmarket, ON
- Full-time
Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
Added 3 hours ago
Assistant Manager
Lammle's Western Wear
Saskatoon, SK
…exceptional customer service in a retail environment. As a leader, you foster an environment that inspires and develops your team, creating high performers. You thrive in a fast-paced…
Added 3 hours ago
Assistant Manager
Lammle's Western Wear
Edmonton, AB
…exceptional customer service in a retail environment. As a leader, you foster an environment that inspires and develops your team, creating high performers. You thrive in a fast-paced…
Added 3 hours ago
C
Senior Engineering and Delivery Lead
Citi
Mississauga, ON
- Full-time
Collaborate closely with cross-functional and global teams - including product managers, business analysts, data stewards, operations, risk, compliance, and infrastructure teams - to ensure…
Added 3 hours ago
BB
Retail Store Manager
Best Buy Canada
Abbotsford, BC · Coquitlam, BC · Langley (District), BC · Surrey, BC
- Full-time
Join us and grow your career with our team as a retail store manager (general manager), which we call a store leader at Best Buy at one of our Fraser Valley market locations.
Added 3 hours ago
M
Oracle EPM Analyst
Marsh
Toronto, ON
- Full-time
We are seeking a talented individual to join our IT Product Development team at Marsh as an Oracle EPM Analyst .This role will be based in Toronto. This is a hybrid role that has a…
Added 3 hours ago
H
First Cook
Hilton
Mississauga, ON
- $33.36 CAD / hour
- Full-time
Manage product and operational needs: Coordinate timing and plating, manage/direct cooks during shifts, assist with inventory checks, ordering, shift briefings and some special features
Added 3 hours ago
SL
Engineering Manager
Strescon Limited
Saint John, NB
- Full-time
…Engineering team. This role is ideal for an experienced engineering leader who is passionate about developing high-performing teams, driving continuous improvement, leading complex…
Added 4 hours ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
Plan, organize and lead a design team for new product development with adherence to Product Development Process, Husky Standards and Stage Gate. Responsibilities include estimating effort…
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…

Boomerang

Customer Service Representative

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Do you love helping people and making every customer interaction a great one?

Boomerang is growing its Toronto team and hiring a Customer Service Representative to be the friendly face of our clients' brands at live events and in-store promotions across the GTA. You'll speak with customers face to face every day, answer their questions, introduce offers that suit their needs and make sure everyone leaves with a positive experience.

This role is a great next step if you've worked in retail, hospitality, restaurants, a call centre or as a brand ambassador, or if you're a student or graduate looking for an entry-level role where you can build strong customer service and sales skills. No previous experience is needed. We provide full training and ongoing coaching.

About Boomerang

Boomerang is an experiential marketing company that connects brands with customers through live events and face-to-face engagement. Our campaigns succeed because our people deliver genuine, professional and memorable customer experiences. We're an energetic, supportive team that invests in developing our people.

Key Responsibilities

Greet and engage customers at live events, pop-ups and retail locations
Provide friendly, knowledgeable and professional customer service
Listen to customers' needs and recommend offers, products or services that suit them
Answer questions clearly and resolve concerns with patience and confidence
Guide customers through the sign-up or purchase process accurately
Build rapport quickly and create a welcoming experience for every customer
Keep event spaces, stands and displays organized and presentable
Work with your team to meet daily customer and sales goals
Record customer information accurately and share feedback with your team leader
Represent our clients' brands professionally at all times

Skills & Qualities We're Looking For

Excellent customer service skills: you genuinely enjoy helping people and going the extra mile
Strong people skills: warm, approachable and comfortable talking with all kinds of customers
Clear communication: confident explaining information simply and positively
Active listening: able to understand what customers need and respond thoughtfully
Problem-solving: calm under pressure and good at finding solutions
Student mindset: curious, coachable, open to feedback and keen to keep learning
Positive, resilient attitude in a fast-paced, busy environment
Team player who supports colleagues and shares wins
Reliable, punctual and professional in appearance and approach

Experience That's a Plus (But Not Required)

Customer service, retail, hospitality, front desk, reception or call centre experience
Brand ambassador, event staff or promotional work
Any role involving working directly with the public, including volunteering, student clubs or sports teams

What Boomerang Offers

$42,000 – $47,550 CAD per year, paid weekly, with commission and performance bonuses
Fully paid training in customer service, communication and sales
Ongoing coaching and one-to-one mentoring
Clear progression into senior representative, team leader, trainer and management roles
A fun, social and supportive team culture
Team events, incentives and recognition for top performers
Transferable skills for a future career in customer experience, sales, marketing or business

Apply Today

If you're a people person who takes pride in great service and wants to keep learning and growing, we'd love to hear from you. Apply now to join Boomerang's Toronto team. Shortlisted applicants will be contacted for an interview.

Apply About employer

More about this job

Responsibilities

Engage customers at events and retail locations, provide professional service, recommend suitable offers, answer questions, resolve concerns, and guide customers through sign-ups or purchases. Maintain organized displays, meet team goals, record customer information accurately, share feedback, and represent client brands professionally.

Requirements

No previous experience is required, and full training is provided; customer-facing experience in retail, hospitality, call centres, events, or similar roles is an asset. Candidates should be approachable, clear communicators, active listeners, calm problem-solvers, coachable team players, and reliable and professional.

Skills

Customer Service
Communication
Active Listening
Problem-Solving
Sales
Rapport Building
Customer Needs Assessment
Conflict Resolution
Accurate Record-Keeping
Teamwork
Adaptability
Resilience
Professionalism
Reliability
Time Management

Benefits

Paid Training
Ongoing Coaching
One-To-One Mentoring
Career Progression Opportunities
Team Events
Performance Incentives
Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Face-To-Face Engagement
Experiential Marketing
Live Events
Pop-Ups
Retail Promotions
Sales
Brand Ambassador
Customer Experience
Customer Needs Assessment
Product Recommendations
Sign-Up Process
Purchase Process
Concern Resolution
Rapport Building
Customer Information
Team Goals
Brand Representation
Event Displays
Performance Bonuses
Customer Service Training
Sales Training
Coaching
Mentoring

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