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Added 5 mins ago
C
Information Technology Operations Manager
Cardata
Canada
- $80,000 to $120,000 CAD / year
- Full-time
…systems, and working closely across product, operations, and customer teams, you’ll do well…
Added 5 mins ago
CB
Sales Assistant- Part-Time- White Oaks Mall
COBS Bread
London, ON
- Part-time
…daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer…
Added 5 mins ago
CB
Baker - Full-Time with Benefits- Stratford Mall
COBS Bread
Stratford, ON
- Full-time
…daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer…
Added 21 mins ago
K
Manager - Governance, Risk & Compliance Services / Internal Audit and Internal Controls in Halifax
KPMG
Halifax, NS
- Full-time
KPMG's Advisory Services practice is growing and we hiring professionals who want to contribute to the success of KPMG and our clients. More specifically, our Governance, Risk and…
Added 1 hour ago
UO
Accounting Specialist, Accounting Operations
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Accounting Operations, this position provides financial operations accounting advice, support to end-users with their requests predominately related to salary…
Added 3 hours ago
AU
Outside Sales Consultant
Alsco Uniforms
Toronto, ON
- Full-time
…into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be…
Added 6 hours ago
G
General Manager in Training
Groundworks
Burlington, ON
- Full-time
The General Manager in Training will be learning the ropes to oversee and coordinate the operation of one Groundworks-affiliated branch location in accordance with the standards of the…
Added 6 hours ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 7 hours ago
LC
Apparel Department Manager Part Time Day
Loblaw Companies Limited
Embrun, ON
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 7 hours ago
LM
Department Manager
La Maison Simons
BC · Park Royal South
- Full-time
As the Department Manager, you’ll be a vital leader on the sales floor, overseeing daily interactions and ensuring that every engagement between employees and customers embodies the…
Added 8 hours ago
Back of House Manager
JD Sports / Livestock / Size?
Winnipeg, MB
We are seeking a highly organized, detail-oriented, and performance-driven Back of House Manager to lead all stockroom and back-of-house operations in a fast-paced, lifestyle and…
Added 9 hours ago
Conference Services Manager
Coast Hotels
Canmore, AB
…restaurant, Table Food + Drink. We are seeking a Conference Services…
Added 9 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest…
Added 9 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest…
Added 9 hours ago
L
Software Development Manager
LawDepot
Remote, Canada
- Full-time
- Remote
LawDepot is looking to recruit a Software Development Manager to lead the teams responsible for our contract platform and internal content management system (CMS) editor experience. This…
Added 10 hours ago
Sales Associate-Retail
Roots
Vancouver, BC
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to…
Added 10 hours ago
Site Administrator
Del Property Management
ON
We recognize our employees are the key to our success, and we invest in creating a meaningful employee experience and culture that promotes:
Added 10 hours ago
FOH Management - Assistant Manager
Northland Properties
Sherwood Park, AB
…hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our…
Added 10 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and…
Added 10 hours ago
JF
Spécialiste en Acquisition de Talents Bilingue / Bilingual Talent Acquisition Specialist
JG fruits et légumes
Chambly, QC · J.G. Rive-Sud & Legumes Inc-Québec-JGL
- Full-time
…attracting top talent to support our organization's growth and…
Added 10 hours ago
Overnight Shift Manager
McDonald's
Calgary, AB
…barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you…
Added 11 hours ago
FOH Management - Assistant Manager
Northland Properties
Sherwood Park, AB
Working with the General Manager, some of your responsibilities will include:
Added 11 hours ago
Sales Associate-Retail
Roots
Barrie, ON
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to…
Added 11 hours ago
NF
Apparel Department Manager Part Time Day
No Frills
Warman, SK
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 11 hours ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Operating Room, PACU and Day Surgery, the Surgical Clinical Reviewer’s (SCR) primary responsibility is to collect and submit reliable data to the American…

BoomerangFX

Customer Success Manager - eLearn

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Aug 5, 2026

Original job description

‍Why BoomerangFX?

BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the aesthetic medical industry. We serve specialized industry segments spanning dermatology, cosmetic surgery, women’s health, cosmetic vision, dental and hair restoration.

Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating the advanced clinic workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution. This unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.

BoomerangFX Learn is the world’s leading eLearning solution for aesthetic medicine and private pay healthcare. The only cloud-based eLearning platform with thousands of hours of lectures, clinical treatments, training material, and much more from the industry’s leading thought leaders, innovators and aesthetic pioneers.

‍

Your Role in a Nutshell

As the Customer Success Manager (Learn Department) at BoomerangFX, you will focus on supporting the Learn division, working with clients in the medical spa and aesthetic industry. This hybrid role combines customer success, digital marketing, and operational tasks, including shipping educational materials. Ideal candidates will bring expertise in the aesthetic medical industry, CRM tools like HubSpot, and digital marketing, paired with exceptional organizational skills.

‍

Key Responsibilities

Customer Success Management

Build and maintain strong relationships with Learn department clients, ensuring a seamless onboarding process and ongoing support.
Address customer inquiries and proactively resolve issues to enhance satisfaction and retention.

Digital Marketing & CRM Management

Execute digital marketing strategies tailored to the Learn department’s objectives.
Manage and optimize campaigns using CRM tools such as HubSpot to drive engagement and track performance.
Analyze customer data and marketing campaign metrics to refine strategies and improve outcomes.

Operational Support

Coordinate the shipping and delivery of educational books and materials to clients, ensuring accuracy and timeliness.
Support logistics and operations for the Learn department to deliver exceptional client experiences.

Collaboration & Strategy

Partner with internal teams, including marketing and sales, to align efforts with organizational goals.
Incorporate customer feedback to enhance Learn department offerings and processes.

What Are We Looking For?

Must-Have Skills & Experience

Industry Expertise: Knowledge of the medical spa, aesthetic, or private-pay healthcare sectors.
CRM Proficiency: Hands-on experience with tools like HubSpot or other CRM platforms.
Digital Marketing Experience: Proven ability to manage digital marketing campaigns, including email marketing, customer engagement, and data analysis.
Customer Success: 3+ years in a customer-facing role, preferably in SaaS, healthcare, or education sectors.
Organizational Skills: Strong attention to detail and experience managing logistical tasks such as shipping.
Excellent communication and problem-solving abilities.

Nice-to-Have Skills

Knowledge of InMode products and services.
Experience coordinating projects or initiatives across departments.
Bachelor’s degree in Business, Marketing, or a related field.

What Is In It For You

At BoomerangFX, we believe in providing more than just a competitive salary and generous paid time off – we offer a unique opportunity to be part of a high growth, and game changing environment.

Entrepreneurial Mindset: We believe in creating an environment that encourages ownership, innovation, and collaboration.
Growth-Driven: We foster a collaborative culture where every team member is valued. You’ll work alongside passionate individuals who are committed to mutual growth, learning, and achieving ambitious goals together.
Competitive Salary and Benefits: We offer a competitive salary with a bonus component tailored to your skills and experience, along with comprehensive benefits that include health, dental, and vision coverage, retirement plans, and performance-based bonuses.
High performers are celebrated and rewarded: With a results-driven culture, you’ll have opportunities to shine, grow, and reap the benefits of your contributions through generous performance-based incentives and advancement opportunities.

‍

If you are looking to join a dynamic tech startup that values creativity, collaboration, and fun, then BoomerangFX is the place for you! Join our team and be part of a company that is not only dominating the tech industry but will provide you the opportunity to work on exciting projects, collaborate with talented colleagues, and make a real impact on growing your career.

Job Type: Full-time, Permanent. Monday to Friday in Person in Mississauga

Pay: $60,000.00-$75,000.00 per year + annual bonus

Flexible language requirement: French not required

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More about this job

Responsibilities

Build client relationships, manage onboarding and ongoing support, and resolve issues to improve customer satisfaction and retention. Run digital marketing and CRM campaigns, analyze performance, coordinate shipping of educational materials, and collaborate with internal teams to improve Learn department offerings and operations.

Requirements

Candidates should have knowledge of the medical spa, aesthetic, or private-pay healthcare sectors, hands-on CRM experience, and digital marketing campaign experience. The role requires at least three years in a customer-facing position, strong organizational and communication skills, and attention to detail; a related bachelor's degree and InMode product knowledge are preferred.

Skills

Customer Success Management
Customer Onboarding
Customer Support
Issue Resolution
HubSpot
CRM Management
Digital Marketing
Email Marketing
Campaign Management
Customer Engagement
Data Analysis
Marketing Analytics
Logistics Coordination
Shipping Coordination
Communication

Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Coverage
Retirement Plans
Performance-Based Bonuses

Visa sponsorship

Not detected in the job text

Keywords

BoomerangFX Learn
Healthcare SaaS
Aesthetic Medicine
Medical Spas
Private-Pay Healthcare
Customer Success
Client Onboarding
Customer Retention
HubSpot
CRM
Digital Marketing
Email Marketing
Marketing Campaigns
Customer Engagement
Customer Data
Campaign Analytics
Shipping
Logistics
Educational Materials
Clinic Practice Management
Electronic Medical Records
E-Learning
InMode
Cross-Functional Collaboration

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