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Added 3 hours ago
TD
Paid Media Strategist
Tiller Digital
Calgary, AB
- Full-time
This role combines strategic ownership with hands-on campaign management, analysis, and client advisory. You’ll own paid media strategy and execution across a portfolio of primarily B2B…
Added 7 hours ago
CM
Campaign Manager
Curiocity Media Group
Toronto, ON
- Full-time
The Campaign Manager is the operational backbone of a branded campaign at CMG Labs, owning it end-to-end from contract confirmation through post-campaign reporting. This role suits someone…
Added 8 hours ago
C
Associate Trade Marketing Manager (Contract)
CanPrev
Toronto, ON · North York, ON
- Full-time
This is a contract position of up to 2 years for an Associate Trade Marketing Manager to lead retail marketing initiatives across health food stores, online platforms and key accounts in…
Added 8 hours ago
AC
Events Operator I
Aramark Canada
Vermilion, AB
- $15 to $18 CAD / hour
- Internship
Communicate regularly with the District Marketing Manager (DMM) regarding upcoming marketing initiatives,campaigns, and promotional opportunities.
Added 14 hours ago
P&
eRetail Search Campaign Manager // Gestionnaire de campagnes de recherche en commerce électronique
Procter & Gamble
Toronto, ON
- Full-time
We are looking for a full-time a Paid E-Retail Search Campaign Manager to join P&G Canada in Toronto. The Paid E-Retail Search Campaign Manager role is an integral part of both the Category…
Added 15 hours ago
E
Manager, Marketing & Demand Generation
EERS
Montreal, QC
- Full-time
Reporting to the Director of Commercialization & Strategic Partnerships, the Manager, Marketing & Demand Generation is a senior, commercially minded marketing leader who will build and run…
Added 20 hours ago
AU
Outside Sales Consultant
Alsco Uniforms
Toronto, ON
- Full-time
…into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be…
Added 1 day ago
UO
Research Profile Officer
University of Victoria
Victoria, BC
- Full-time
Reporting to the Manager, Research Profile, the Research Profile Officer (RPO) is responsible for planning and developing strategic communications initiatives to proactively convey UVic’s…
Added 1 day ago
VS
Marketing Manager
Vic Studios
Montreal, QC
- Full-time
We're looking for a full-time Marketing Manager to develop the marketing vision at Vic Studios. Someone that will own strategy and hands-on execution. You'll build and run the content…
Added 1 day ago
CB
Marketing & Communications Specialist
Canadian Bar Association of BC
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
This is a hands-on role combining marketing planning, project management and execution. Working across professional development, membership, events and other organizational initiatives, the…
Added 1 day ago
IT
Graphic Designer
Inland Truck & Equipment
Burnaby, BC
- Full-time
The Graphic Designer supports the Channel Marketing Manager by developing clear, consistent, and effective brand and design materials across all channel marketing business units, including…
Added 2 days ago
PC
Truck Driver Class 3 DZ
Parkland Corporation
Winnipeg, MB
- Full-time
Reporting to the Branch Manager, this position’s purpose is to provide reliable and professional product transportation service to customers and from suppliers with safety as a top…
Added 2 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Mississauga, ON
- Part-time
Ask for donations as part of our Spirit of Sustainability campaign.
Added 2 days ago
B
Senior Media Buyer (iGaming)
Blazesoft
Concord, ON
- Full-time
Design and scale AI-enabled, automation-first workflows across campaign management, reporting, and creative production to improve performance, team productivity, and speed of insight.
Added 2 days ago
B
Senior Performance Marketing Manager, Paid Acquisition (iGaming)
Blazesoft
Concord, ON
- Full-time
Design and scale AI-enabled, automation-first workflows across campaign management, reporting, and creative production to improve performance, team productivity, and speed of insight.
Added 2 days ago
NC
Media Sales Strategist – New Glasgow, NS
Newfoundland Capital Corporation Limited
New Glasgow, NS
- Full-time
…of the province! This position reports to the General Sales Manager/General Manager for Nova…
Added 2 days ago
O
Sr. Analyst, Programmatic
OMD
Toronto, ON
- Full-time
Position Summary: The Campaign Manager, Programmatic, is responsible for the end-to-end management, optimization, and performance of programmatic campaigns. This role translates client…
Added 2 days ago
OM
Associate Director, Programmatic
Omnicom Media
Toronto, ON
- Full-time
…This role provides thought leadership on audience strategy, campaign architecture, and optimization, while leading a team of programmatic professionals to deliver flawless execution and…
Added 2 days ago
O
Senior Manager, Programmatic
OMD
Toronto, ON
- Full-time
The Account Manager, Programmatic is a pivotal leadership role responsible for formal team management, client relationship ownership, and supports the associate director in achieving the…
Added 2 days ago
OM
Account Manager, Programmatic
Omnicom Media
Toronto, ON
- Full-time
The Account Manager, Programmatic is a pivotal leadership role responsible for formal team management, client relationship ownership, and supports the associate director in achieving the…
Added 2 days ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
…always on the lookout for new trends, the Digital Performance Manager enjoys experimenting, innovating, and pushing boundaries. Whether through campaign optimization, advanced data…
Added 2 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Aurora, ON
- Part-time
Ask for donations as part of our Spirit of Sustainability campaign.
Added 2 days ago
F
Opportunities
FKA
AB · Edmonton, AB
- Full-time
Monitor and analyze performance across Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, and GA4, translating campaign data into actionable insights and recommendations.
Added 2 days ago
7
Graphic Designer
7259b73c-68ed-4ba6-bf41-9557fa90640b
Burnaby, BC
- Full-time
The Graphic Designer supports the Channel Marketing Manager by developing clear, consistent, and effective brand and design materials across all channel marketing business units, including…
Added 2 days ago
A
Senior AEM Architect
Accenture
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our…

BoomerangFX

Customer Success Manager - eLearn

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Aug 5, 2026

Original job description

‍Why BoomerangFX?

BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the aesthetic medical industry. We serve specialized industry segments spanning dermatology, cosmetic surgery, women’s health, cosmetic vision, dental and hair restoration.

Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating the advanced clinic workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution. This unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.

BoomerangFX Learn is the world’s leading eLearning solution for aesthetic medicine and private pay healthcare. The only cloud-based eLearning platform with thousands of hours of lectures, clinical treatments, training material, and much more from the industry’s leading thought leaders, innovators and aesthetic pioneers.

‍

Your Role in a Nutshell

As the Customer Success Manager (Learn Department) at BoomerangFX, you will focus on supporting the Learn division, working with clients in the medical spa and aesthetic industry. This hybrid role combines customer success, digital marketing, and operational tasks, including shipping educational materials. Ideal candidates will bring expertise in the aesthetic medical industry, CRM tools like HubSpot, and digital marketing, paired with exceptional organizational skills.

‍

Key Responsibilities

Customer Success Management

Build and maintain strong relationships with Learn department clients, ensuring a seamless onboarding process and ongoing support.
Address customer inquiries and proactively resolve issues to enhance satisfaction and retention.

Digital Marketing & CRM Management

Execute digital marketing strategies tailored to the Learn department’s objectives.
Manage and optimize campaigns using CRM tools such as HubSpot to drive engagement and track performance.
Analyze customer data and marketing campaign metrics to refine strategies and improve outcomes.

Operational Support

Coordinate the shipping and delivery of educational books and materials to clients, ensuring accuracy and timeliness.
Support logistics and operations for the Learn department to deliver exceptional client experiences.

Collaboration & Strategy

Partner with internal teams, including marketing and sales, to align efforts with organizational goals.
Incorporate customer feedback to enhance Learn department offerings and processes.

What Are We Looking For?

Must-Have Skills & Experience

Industry Expertise: Knowledge of the medical spa, aesthetic, or private-pay healthcare sectors.
CRM Proficiency: Hands-on experience with tools like HubSpot or other CRM platforms.
Digital Marketing Experience: Proven ability to manage digital marketing campaigns, including email marketing, customer engagement, and data analysis.
Customer Success: 3+ years in a customer-facing role, preferably in SaaS, healthcare, or education sectors.
Organizational Skills: Strong attention to detail and experience managing logistical tasks such as shipping.
Excellent communication and problem-solving abilities.

Nice-to-Have Skills

Knowledge of InMode products and services.
Experience coordinating projects or initiatives across departments.
Bachelor’s degree in Business, Marketing, or a related field.

What Is In It For You

At BoomerangFX, we believe in providing more than just a competitive salary and generous paid time off – we offer a unique opportunity to be part of a high growth, and game changing environment.

Entrepreneurial Mindset: We believe in creating an environment that encourages ownership, innovation, and collaboration.
Growth-Driven: We foster a collaborative culture where every team member is valued. You’ll work alongside passionate individuals who are committed to mutual growth, learning, and achieving ambitious goals together.
Competitive Salary and Benefits: We offer a competitive salary with a bonus component tailored to your skills and experience, along with comprehensive benefits that include health, dental, and vision coverage, retirement plans, and performance-based bonuses.
High performers are celebrated and rewarded: With a results-driven culture, you’ll have opportunities to shine, grow, and reap the benefits of your contributions through generous performance-based incentives and advancement opportunities.

‍

If you are looking to join a dynamic tech startup that values creativity, collaboration, and fun, then BoomerangFX is the place for you! Join our team and be part of a company that is not only dominating the tech industry but will provide you the opportunity to work on exciting projects, collaborate with talented colleagues, and make a real impact on growing your career.

Job Type: Full-time, Permanent. Monday to Friday in Person in Mississauga

Pay: $60,000.00-$75,000.00 per year + annual bonus

Flexible language requirement: French not required

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More about this job

Responsibilities

Build client relationships, manage onboarding and ongoing support, and resolve issues to improve customer satisfaction and retention. Run digital marketing and CRM campaigns, analyze performance, coordinate shipping of educational materials, and collaborate with internal teams to improve Learn department offerings and operations.

Requirements

Candidates should have knowledge of the medical spa, aesthetic, or private-pay healthcare sectors, hands-on CRM experience, and digital marketing campaign experience. The role requires at least three years in a customer-facing position, strong organizational and communication skills, and attention to detail; a related bachelor's degree and InMode product knowledge are preferred.

Skills

Customer Success Management
Customer Onboarding
Customer Support
Issue Resolution
HubSpot
CRM Management
Digital Marketing
Email Marketing
Campaign Management
Customer Engagement
Data Analysis
Marketing Analytics
Logistics Coordination
Shipping Coordination
Communication

Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Coverage
Retirement Plans
Performance-Based Bonuses

Visa sponsorship

Not detected in the job text

Keywords

BoomerangFX Learn
Healthcare SaaS
Aesthetic Medicine
Medical Spas
Private-Pay Healthcare
Customer Success
Client Onboarding
Customer Retention
HubSpot
CRM
Digital Marketing
Email Marketing
Marketing Campaigns
Customer Engagement
Customer Data
Campaign Analytics
Shipping
Logistics
Educational Materials
Clinic Practice Management
Electronic Medical Records
E-Learning
InMode
Cross-Functional Collaboration

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