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Added 5 mins ago
GD
Manager, Infrastructure and Cloud Services
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
The Manager, Infrastructure and Cloud Services is accountable for the reliability, security, modernization, and operational delivery of General Dynamics Mission Systems core technology…
Added 20 mins ago
MG
Anaesthesia Assistant -Surgical Centre
Michael Garron Hospital
Toronto, ON
- Part-time
The Anaesthesia Assistant is responsible and accountable to the Manager of the Operating room for the provision of advanced respiratory care as established by the College of Respiratory…
Added 20 mins ago
TC
Program Manager, Full-Time
Taproot Community Support Services
Victoria, BC
- Full-time
The program manager provides operational and administrative direction for the development, implementation and day-to-day management of the program in this CARF-accredited agency. This…
Added 20 mins ago
H
Manager IM/IT
Hays
Ottawa, ON
- $106,000 to $132,000 CAD / year
- Full-time
Reporting to the Senior Director, IM/IT, the Manager IM/IT is responsible for developing, implementing, and supporting a broad range of Information Management and Information Technology…
Added 20 mins ago
BC
Business Intelligence Analyst – Finance, Corporate Solutions
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
You’ll report to the Product Manager, Corporate IT Solutions, and play a key role in helping the organization get more value from its data. Your mission will be to turn data into strategic…
Added 20 mins ago
DC
Project Manager
Defence Construction Canada
Toronto, ON
- Full-time
The Project Manager - known internally as Technical Specialist, Project Management - provides project management services to support the delivery of routine to moderately complex…
Added 35 mins ago
C
Personal Support Manager
CarePartners
Niagara Falls, ON · St. Catharines, ON
- Full-time
We are currently looking for someone to join our dynamic Leadership Team in the role of Personal Support Manager. The primary role of the Personal Support Manager is to provide effective…
Added 35 mins ago
Senior Project Manager - Digital Connectivity
VIA Rail Canada
Montreal, QC
The Senior Project Manager - Digital Connectivity is responsible for leading the design, delivery, and transition of the Digital Connectivity project within the LDRR program. The role…
Added 49 mins ago
SO
Heritage and Natural Resource Manager
Secretariat Of The Haida Nation
Masset, BC
- Full-time
Reporting to the Director of Lands, the Heritage & Natural Resource Manager oversees the program areas associated with implementing the Strategic Land Use Agreement, the Kunst’aa…
Added 49 mins ago
RM
Clinical Education Coordinator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
Ensure patient care complies with standards, legislation and regulations. Report non-compliance to the program manager.
Added 49 mins ago
LT
Technical Instructional Developer
LMI Technologies
Burnaby, BC
- Full-time
…to address training, planning, implementation, development, delivery and other training services. You will assist the Training Program Manager to provide subject matter expertise and…
Added 1 hour ago
NP
Master Scheduler
NWI Precision
Toronto, ON · North York, ON
- $70,000 to $90,000 USD / year
- Full-time
…critical role will drive operational efficiency and ensure timely delivery to our valued…
Added 1 hour ago
S
Clinical Informatics Analyst, Nurse
Sanya’k̓ula
Nanaimo, BC
- Full-time
The CIA carries out program evaluation and quality improvement for clinical information systems by gathering and analyzing utilization patterns, statistics, PSLS reports and change requests…
Added 1 hour ago
P
Portfolio Manager, Multi-Asset Wealth Solutions
Purpose
Toronto, ON
- Full-time
Purpose Investments is looking for a Portfolio Manager to own every investment solution on the Steadyhand and Harness wealth platforms - over $3.5B in AUM and growing - with full…
Added 1 hour ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
Lead with purpose and make a meaningful impact on patient care at Fraser Health. As the Manager, Clinical Operations & Program Services, you will provide strategic and operational…
Added 1 hour ago
Vocational Rehabilitation Counsellor
Fraser Health
Abbotsford, BC · Chilliwack, BC · Mission, BC
…procedures and policies by providing input and evaluating the program on an ongoing basis to ensure the efficient and effective delivery of…
Added 1 hour ago
FH
Youth Therapist, Substance Use Services
Fraser Health
Mission, BC
- Full-time
…including people in crisis through provision of services such as delivery of individual and group therapy to clients and families; developing and implementing recovery-oriented treatment…
Added 1 hour ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
Track tasks and timelines from program and leadership discussions and ensure follow-up items are documented.
Added 1 hour ago
FH
Manager, Food Operations
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
Fraser Health is responsible for the delivery of hospital and community-based health services to over two million people in Metro Vancouver and the Fraser Valley. We are seeking a dynamic…
Added 1 hour ago
OH
Project Manager, Enterprise Project Management Office
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
Flexible health care or wellness spending accounts, plus an inclusive program to support your overall well-being
Added 1 hour ago
OH
Manager, Planning and Implementation
Ontario Health | Santé Ontario
Ottawa, ON
- Full-time
Added 1 hour ago
G
Site Manager - Geco/Wilroy Mine Sites
Glencore
Manitouwadge, ON
- Full-time
We are seeking a Site Manager to have direct supervisory responsibility for consultants, contractors, the Water Treatment Plant Coordinator and Technician. Join our team as the Site Manager…
Added 1 hour ago
TH
Associé(e) dédié au Service PRO - Temps Plein - Disponible en tout temps
The Home Depot Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
…and accurately. Communicates order information to Pullers and Delivery Will Call Coordinators accurately so that the customer’s expectations are met and the best possible service is…
Added 1 hour ago
Director of Care
Optima Living
Calgary, AB
Reporting to the General Manager, the Director of Care leads and oversees the delivery, quality, and coordination of resident care, ensuring compliance with regulatory standards and…
Added 1 hour ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Calgary, AB
- Contract
Robust onboarding and supervised new grad program.

BoomerangFX

Customer Success Manager - eLearn

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Aug 5, 2026

Original job description

‍Why BoomerangFX?

BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the aesthetic medical industry. We serve specialized industry segments spanning dermatology, cosmetic surgery, women’s health, cosmetic vision, dental and hair restoration.

Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating the advanced clinic workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution. This unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.

BoomerangFX Learn is the world’s leading eLearning solution for aesthetic medicine and private pay healthcare. The only cloud-based eLearning platform with thousands of hours of lectures, clinical treatments, training material, and much more from the industry’s leading thought leaders, innovators and aesthetic pioneers.

‍

Your Role in a Nutshell

As the Customer Success Manager (Learn Department) at BoomerangFX, you will focus on supporting the Learn division, working with clients in the medical spa and aesthetic industry. This hybrid role combines customer success, digital marketing, and operational tasks, including shipping educational materials. Ideal candidates will bring expertise in the aesthetic medical industry, CRM tools like HubSpot, and digital marketing, paired with exceptional organizational skills.

‍

Key Responsibilities

Customer Success Management

Build and maintain strong relationships with Learn department clients, ensuring a seamless onboarding process and ongoing support.
Address customer inquiries and proactively resolve issues to enhance satisfaction and retention.

Digital Marketing & CRM Management

Execute digital marketing strategies tailored to the Learn department’s objectives.
Manage and optimize campaigns using CRM tools such as HubSpot to drive engagement and track performance.
Analyze customer data and marketing campaign metrics to refine strategies and improve outcomes.

Operational Support

Coordinate the shipping and delivery of educational books and materials to clients, ensuring accuracy and timeliness.
Support logistics and operations for the Learn department to deliver exceptional client experiences.

Collaboration & Strategy

Partner with internal teams, including marketing and sales, to align efforts with organizational goals.
Incorporate customer feedback to enhance Learn department offerings and processes.

What Are We Looking For?

Must-Have Skills & Experience

Industry Expertise: Knowledge of the medical spa, aesthetic, or private-pay healthcare sectors.
CRM Proficiency: Hands-on experience with tools like HubSpot or other CRM platforms.
Digital Marketing Experience: Proven ability to manage digital marketing campaigns, including email marketing, customer engagement, and data analysis.
Customer Success: 3+ years in a customer-facing role, preferably in SaaS, healthcare, or education sectors.
Organizational Skills: Strong attention to detail and experience managing logistical tasks such as shipping.
Excellent communication and problem-solving abilities.

Nice-to-Have Skills

Knowledge of InMode products and services.
Experience coordinating projects or initiatives across departments.
Bachelor’s degree in Business, Marketing, or a related field.

What Is In It For You

At BoomerangFX, we believe in providing more than just a competitive salary and generous paid time off – we offer a unique opportunity to be part of a high growth, and game changing environment.

Entrepreneurial Mindset: We believe in creating an environment that encourages ownership, innovation, and collaboration.
Growth-Driven: We foster a collaborative culture where every team member is valued. You’ll work alongside passionate individuals who are committed to mutual growth, learning, and achieving ambitious goals together.
Competitive Salary and Benefits: We offer a competitive salary with a bonus component tailored to your skills and experience, along with comprehensive benefits that include health, dental, and vision coverage, retirement plans, and performance-based bonuses.
High performers are celebrated and rewarded: With a results-driven culture, you’ll have opportunities to shine, grow, and reap the benefits of your contributions through generous performance-based incentives and advancement opportunities.

‍

If you are looking to join a dynamic tech startup that values creativity, collaboration, and fun, then BoomerangFX is the place for you! Join our team and be part of a company that is not only dominating the tech industry but will provide you the opportunity to work on exciting projects, collaborate with talented colleagues, and make a real impact on growing your career.

Job Type: Full-time, Permanent. Monday to Friday in Person in Mississauga

Pay: $60,000.00-$75,000.00 per year + annual bonus

Flexible language requirement: French not required

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More about this job

Responsibilities

Build client relationships, manage onboarding and ongoing support, and resolve issues to improve customer satisfaction and retention. Run digital marketing and CRM campaigns, analyze performance, coordinate shipping of educational materials, and collaborate with internal teams to improve Learn department offerings and operations.

Requirements

Candidates should have knowledge of the medical spa, aesthetic, or private-pay healthcare sectors, hands-on CRM experience, and digital marketing campaign experience. The role requires at least three years in a customer-facing position, strong organizational and communication skills, and attention to detail; a related bachelor's degree and InMode product knowledge are preferred.

Skills

Customer Success Management
Customer Onboarding
Customer Support
Issue Resolution
HubSpot
CRM Management
Digital Marketing
Email Marketing
Campaign Management
Customer Engagement
Data Analysis
Marketing Analytics
Logistics Coordination
Shipping Coordination
Communication

Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Coverage
Retirement Plans
Performance-Based Bonuses

Visa sponsorship

Not detected in the job text

Keywords

BoomerangFX Learn
Healthcare SaaS
Aesthetic Medicine
Medical Spas
Private-Pay Healthcare
Customer Success
Client Onboarding
Customer Retention
HubSpot
CRM
Digital Marketing
Email Marketing
Marketing Campaigns
Customer Engagement
Customer Data
Campaign Analytics
Shipping
Logistics
Educational Materials
Clinic Practice Management
Electronic Medical Records
E-Learning
InMode
Cross-Functional Collaboration

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