Jobs in Canada

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Traffic Clerk
Lineage
Delta, BC
- Full-time
…Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn…
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Facilities Team Member
Hollywood Bowl Group
Ottawa, ON
The Why...Join Hollywood Bowl Group as a Team Member, in return you'll get:The opportunity to earn an extra 50p per hour, paid to you every monthAccess to apprenticeship programmes and our…
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Kitchen Team Leader
Hollywood Bowl Group
Ottawa, ON
The Why...Join Hollywood Bowl Group as a Team Member, in return you'll get:The opportunity to earn an extra 50p per hour, paid to you every monthAccess to apprenticeship programmes and our…
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Kitchen Team Member
Hollywood Bowl Group
Ottawa, ON
The Why...Join Hollywood Bowl Group as a Team Member, in return you'll get:The opportunity to earn an extra 50p per hour, paid to you every monthAccess to apprenticeship programmes and our…
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Team Member
Hollywood Bowl Group
Ottawa, ON
The Why...Join Hollywood Bowl Group as a Team Member, in return you'll get:The opportunity to earn an extra 50p per hour, paid to you every monthAccess to apprenticeship programmes and our…
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Human Resources Coordinator
Paladin Canada
Saskatoon, SK
- Full-time
Respond to routine employee and leader questions about HR programs, policies, benefits and processes, and refer complex or sensitive matters to the appropriate HR team member.
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Customer Experience Associate
TD
Ottawa, ON · Orleans, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
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Customer Experience Associate
TD
Surrey, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
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Planet Fitness - Member Services Representative - Part Time - Malvern
Taymax Group
Toronto, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
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Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
St. Thomas, ON
- Part-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team env
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Client Engagement Associate
CIBC
Winkler, MB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
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Financial Advisor- CIRO- ID
CIBC
Edmonton, AB · St. Albert, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
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Financial Advisor-CIRO-ID
CIBC
Vancouver, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
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Associate Financial Advisor
CIBC
Vancouver, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
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Scotiabank WEM - Cast Member - Seasonal
Cineplex
AB · Edmonton Scotiabank
- Part-time
Cineplex’s Cast Members are an integral part of the team who provide an exceptional entertainment experience to each and every guest. Cast Members have a range of responsibilities, each of…
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Financial Advisor CIRO-MFD [Mandarin / Cantonese]
CIBC
Richmond Hill, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
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Client Service Representative
CIBC
Maidstone, SK
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
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Seasonal Part Time Cast Member - Scotiabank Theatre Winnipeg (Polo Park)
Cineplex
Winnipeg, MB · SB Theatre Winnipeg
- Part-time
What does it take to be a successful member of the Cineplex Team?
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Mortgage Specialist
BMO
Cambridge, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
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Wealth Planning Advisor
BMO
Burnaby, BC · STSQ
- Full-time
Work Arrangement: Hybrid role (4 days in office, 1 day remote)
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Mortgage Specialist
BMO
Guelph, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
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Senior Trust Officer, Private Wealth
BMO
Montreal, QC · IBMM
- Full-time
Provide high quality customer service to BMO Trust Company customers to deliver an exceptional customer experience. Provide technical expertise for all aspects of trust and estate account…
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R260025949 Portfolio Assistant, Winter 2027 (Co-op/Internship), Brossard - 4 months
BMO
Brossard, QC
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
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Senior Manager, Brands Consulting
Wasserman
Toronto, ON · CAN - Toronto Office (Hanna Avenue)
- Full-time
We’re looking to add a team member to our award-winning agency’s Brand Consulting division. You are a dynamic, critical thinker with an eagerness to do whatever it takes to uncover…
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MOA
Stem Health
Toronto, ON
- Full-time
…face of Stem Health, the person who sets the tone for every member interaction, keeps the clinical day running smoothly, and ensures nothing falls through the cracks behind the scenes. You…

BoomerangFX

Customer Success Manager - eLearn

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Aug 5, 2026

Original job description

‍Why BoomerangFX?

BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the aesthetic medical industry. We serve specialized industry segments spanning dermatology, cosmetic surgery, women’s health, cosmetic vision, dental and hair restoration.

Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating the advanced clinic workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution. This unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.

BoomerangFX Learn is the world’s leading eLearning solution for aesthetic medicine and private pay healthcare. The only cloud-based eLearning platform with thousands of hours of lectures, clinical treatments, training material, and much more from the industry’s leading thought leaders, innovators and aesthetic pioneers.

‍

Your Role in a Nutshell

As the Customer Success Manager (Learn Department) at BoomerangFX, you will focus on supporting the Learn division, working with clients in the medical spa and aesthetic industry. This hybrid role combines customer success, digital marketing, and operational tasks, including shipping educational materials. Ideal candidates will bring expertise in the aesthetic medical industry, CRM tools like HubSpot, and digital marketing, paired with exceptional organizational skills.

‍

Key Responsibilities

Customer Success Management

Build and maintain strong relationships with Learn department clients, ensuring a seamless onboarding process and ongoing support.
Address customer inquiries and proactively resolve issues to enhance satisfaction and retention.

Digital Marketing & CRM Management

Execute digital marketing strategies tailored to the Learn department’s objectives.
Manage and optimize campaigns using CRM tools such as HubSpot to drive engagement and track performance.
Analyze customer data and marketing campaign metrics to refine strategies and improve outcomes.

Operational Support

Coordinate the shipping and delivery of educational books and materials to clients, ensuring accuracy and timeliness.
Support logistics and operations for the Learn department to deliver exceptional client experiences.

Collaboration & Strategy

Partner with internal teams, including marketing and sales, to align efforts with organizational goals.
Incorporate customer feedback to enhance Learn department offerings and processes.

What Are We Looking For?

Must-Have Skills & Experience

Industry Expertise: Knowledge of the medical spa, aesthetic, or private-pay healthcare sectors.
CRM Proficiency: Hands-on experience with tools like HubSpot or other CRM platforms.
Digital Marketing Experience: Proven ability to manage digital marketing campaigns, including email marketing, customer engagement, and data analysis.
Customer Success: 3+ years in a customer-facing role, preferably in SaaS, healthcare, or education sectors.
Organizational Skills: Strong attention to detail and experience managing logistical tasks such as shipping.
Excellent communication and problem-solving abilities.

Nice-to-Have Skills

Knowledge of InMode products and services.
Experience coordinating projects or initiatives across departments.
Bachelor’s degree in Business, Marketing, or a related field.

What Is In It For You

At BoomerangFX, we believe in providing more than just a competitive salary and generous paid time off – we offer a unique opportunity to be part of a high growth, and game changing environment.

Entrepreneurial Mindset: We believe in creating an environment that encourages ownership, innovation, and collaboration.
Growth-Driven: We foster a collaborative culture where every team member is valued. You’ll work alongside passionate individuals who are committed to mutual growth, learning, and achieving ambitious goals together.
Competitive Salary and Benefits: We offer a competitive salary with a bonus component tailored to your skills and experience, along with comprehensive benefits that include health, dental, and vision coverage, retirement plans, and performance-based bonuses.
High performers are celebrated and rewarded: With a results-driven culture, you’ll have opportunities to shine, grow, and reap the benefits of your contributions through generous performance-based incentives and advancement opportunities.

‍

If you are looking to join a dynamic tech startup that values creativity, collaboration, and fun, then BoomerangFX is the place for you! Join our team and be part of a company that is not only dominating the tech industry but will provide you the opportunity to work on exciting projects, collaborate with talented colleagues, and make a real impact on growing your career.

Job Type: Full-time, Permanent. Monday to Friday in Person in Mississauga

Pay: $60,000.00-$75,000.00 per year + annual bonus

Flexible language requirement: French not required

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More about this job

Responsibilities

Build client relationships, manage onboarding and ongoing support, and resolve issues to improve customer satisfaction and retention. Run digital marketing and CRM campaigns, analyze performance, coordinate shipping of educational materials, and collaborate with internal teams to improve Learn department offerings and operations.

Requirements

Candidates should have knowledge of the medical spa, aesthetic, or private-pay healthcare sectors, hands-on CRM experience, and digital marketing campaign experience. The role requires at least three years in a customer-facing position, strong organizational and communication skills, and attention to detail; a related bachelor's degree and InMode product knowledge are preferred.

Skills

Customer Success Management
Customer Onboarding
Customer Support
Issue Resolution
HubSpot
CRM Management
Digital Marketing
Email Marketing
Campaign Management
Customer Engagement
Data Analysis
Marketing Analytics
Logistics Coordination
Shipping Coordination
Communication

Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Coverage
Retirement Plans
Performance-Based Bonuses

Visa sponsorship

Not detected in the job text

Keywords

BoomerangFX Learn
Healthcare SaaS
Aesthetic Medicine
Medical Spas
Private-Pay Healthcare
Customer Success
Client Onboarding
Customer Retention
HubSpot
CRM
Digital Marketing
Email Marketing
Marketing Campaigns
Customer Engagement
Customer Data
Campaign Analytics
Shipping
Logistics
Educational Materials
Clinic Practice Management
Electronic Medical Records
E-Learning
InMode
Cross-Functional Collaboration

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Jobs in Canada