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Added 3 mins ago
FJ
IT Specialist
Fairmont Jasper Park Lodge
Jasper, AB
- Full-time
…outdoor activities, from golf at Canada’s #1 Golf Resort Course, spa experiences, canoeing, kayaking, biking, and hiking in summer to ice skating and skiing in winter. The resort is also a…
Added 18 mins ago
SS
Night Cleaning Agent - Full-Time
Scandinave Spa
The Blue Mountains, ON
- Full-time
Previous experience in commercial cleaning, housekeeping, spa cleaning, or hotel facility maintenance is preferred.
Added 1 hour ago
Spa Receptionist
Banff Caribou Properties
Banff, AB
As a Spa Receptionist, you will be the welcoming face of the spa, helping create a relaxing and memorable experience for every guest. From greeting clients and managing appointments to…
Added 3 hours ago
AR
Royal Service Manager
Algonquin Resort
St. Andrews, NB
- Full-time
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond…
Added 6 hours ago
MD
front desk supervisor
Manoir du lac William
Saint-Ferdinand, QC
- Full-time
Added 7 hours ago
A
Interim Office Manager
AccorHotel
Jasper, AB
- Full-time
…who can bring the same spirit of innovation to the way our team works behind the…
Added 8 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
- Internship
…additional fun activities, including a newly renovated pool and spa. There are wonderful elementary schools with music programs and French immersion, as well as several day cares and…
Added 10 hours ago
FH
Apprentice II - Culinary Unrestricted (Full-time)
Fairmont Hotels & Resorts
Victoria, BC
- Full-time
…431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list,…
Added 14 hours ago
Paid Services Beauty Advisor II - Part Time
sephora.com
Waterloo, ON
Experience in retail sales, beauty services, makeup artistry, skincare, salon, spa, or client-facing service.
Added 15 hours ago
FS
Host/ess (Winter Seasonal)
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious…
Added 16 hours ago
FH
Apprentice I - Culinary Unrestricted (Full-time)
Fairmont Hotels & Resorts
Victoria, BC
- Full-time
…431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list,…
Added 18 hours ago
S
Paid Services Beauty Advisor II - Part Time
Sephora
Waterloo, ON
- Part-time
Experience in retail sales, beauty services, makeup artistry, skincare, salon, spa, or client-facing service.
Added 19 hours ago
VP
Medispa Technician
Victoria Park Medispa
Barrie, ON
- Full-time
…Canada and winner of the Consumer Choice Award from the Canadian Spa and Wellness Awards. As well as finalist for the Best Managed Companies in…
Added 19 hours ago
NP
Bartender - Carve
Naturally Pacific Resort
Campbell River, BC
- Part-time
…everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of…
Added 20 hours ago
WT
Thermal Spa Manager
wodr thermal spa
AB · Edmonton, AB
- Full-time
You'll join before we open, working alongside us as we launch the site and hire its founding team. The role blends leading the team with hands-on time in the spas and with guests. Part of…
Added 21 hours ago
WG
Thermal Spa Manager
Westbow Group of Companies
Chilliwack, BC
- Full-time
The Thermal Spa Manager will open and lead Wódr’s new private thermal spa on a downtown Edmonton rooftop, reporting to the General Manager of Wódr. Joining before opening, they will help…
Added 21 hours ago
FS
Café Boulud Host - Part Time
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
- Part-time
…to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury…
Added 21 hours ago
FS
Café Boulud Bartender - Part Time
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
- Part-time
…to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury…
Added 22 hours ago
NC
Parks and Facilities Maintenance (PPT) (2) (CUPE 81.26)
Norfolk County
ON · Simcoe, Ontario
- Full-time
As a Parks and Facilities Maintenance team member, you’ll help keep Norfolk County’s parks, arenas, pools, cemeteries, and community spaces safe, clean, and welcoming. Your hands-on work…
Added 23 hours ago
NC
Parks and Facilities Maintenance (PPT) (2) (CUPE 81.26)
Norfolk County
ON · Simcoe, ON
- Full-time
As a Parks and Facilities Maintenance team member, you'll help keep Norfolk County's parks, arenas, pools, cemeteries, and community spaces safe, clean, and welcoming. Your hands-on work…
Added 23 hours ago
Human Resources Coordinator
Scandinave Spa
The Blue Mountains, ON
Maintain awareness of changes to employment legislation and communicate relevant updates to the HR team or management.
Added 23 hours ago
FS
Banquet Supervisor
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious…
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Lantzville, BC
- Part-time
…Family Physicians to join our collaborative, wellness-oriented team as we prepare to open our brand new, custom-designed clinic in…
Added 1 day ago
TF
Cosmetic Injector (Nurse or Physician)
The Face Institute
Edmonton, AB
- Full-time
…microneedling, regenerative treatments, and medical-grade skincare. The team is committed to honest, transparent guidance and customized treatment plans that deliver natural-looking,…
Added 1 day ago
FS
Host/ess (Winter Seasonal)
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious…

BoomerangFX

Customer Success Manager - eLearn

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Aug 5, 2026

Original job description

‍Why BoomerangFX?

BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the aesthetic medical industry. We serve specialized industry segments spanning dermatology, cosmetic surgery, women’s health, cosmetic vision, dental and hair restoration.

Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating the advanced clinic workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution. This unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.

BoomerangFX Learn is the world’s leading eLearning solution for aesthetic medicine and private pay healthcare. The only cloud-based eLearning platform with thousands of hours of lectures, clinical treatments, training material, and much more from the industry’s leading thought leaders, innovators and aesthetic pioneers.

‍

Your Role in a Nutshell

As the Customer Success Manager (Learn Department) at BoomerangFX, you will focus on supporting the Learn division, working with clients in the medical spa and aesthetic industry. This hybrid role combines customer success, digital marketing, and operational tasks, including shipping educational materials. Ideal candidates will bring expertise in the aesthetic medical industry, CRM tools like HubSpot, and digital marketing, paired with exceptional organizational skills.

‍

Key Responsibilities

Customer Success Management

Build and maintain strong relationships with Learn department clients, ensuring a seamless onboarding process and ongoing support.
Address customer inquiries and proactively resolve issues to enhance satisfaction and retention.

Digital Marketing & CRM Management

Execute digital marketing strategies tailored to the Learn department’s objectives.
Manage and optimize campaigns using CRM tools such as HubSpot to drive engagement and track performance.
Analyze customer data and marketing campaign metrics to refine strategies and improve outcomes.

Operational Support

Coordinate the shipping and delivery of educational books and materials to clients, ensuring accuracy and timeliness.
Support logistics and operations for the Learn department to deliver exceptional client experiences.

Collaboration & Strategy

Partner with internal teams, including marketing and sales, to align efforts with organizational goals.
Incorporate customer feedback to enhance Learn department offerings and processes.

What Are We Looking For?

Must-Have Skills & Experience

Industry Expertise: Knowledge of the medical spa, aesthetic, or private-pay healthcare sectors.
CRM Proficiency: Hands-on experience with tools like HubSpot or other CRM platforms.
Digital Marketing Experience: Proven ability to manage digital marketing campaigns, including email marketing, customer engagement, and data analysis.
Customer Success: 3+ years in a customer-facing role, preferably in SaaS, healthcare, or education sectors.
Organizational Skills: Strong attention to detail and experience managing logistical tasks such as shipping.
Excellent communication and problem-solving abilities.

Nice-to-Have Skills

Knowledge of InMode products and services.
Experience coordinating projects or initiatives across departments.
Bachelor’s degree in Business, Marketing, or a related field.

What Is In It For You

At BoomerangFX, we believe in providing more than just a competitive salary and generous paid time off – we offer a unique opportunity to be part of a high growth, and game changing environment.

Entrepreneurial Mindset: We believe in creating an environment that encourages ownership, innovation, and collaboration.
Growth-Driven: We foster a collaborative culture where every team member is valued. You’ll work alongside passionate individuals who are committed to mutual growth, learning, and achieving ambitious goals together.
Competitive Salary and Benefits: We offer a competitive salary with a bonus component tailored to your skills and experience, along with comprehensive benefits that include health, dental, and vision coverage, retirement plans, and performance-based bonuses.
High performers are celebrated and rewarded: With a results-driven culture, you’ll have opportunities to shine, grow, and reap the benefits of your contributions through generous performance-based incentives and advancement opportunities.

‍

If you are looking to join a dynamic tech startup that values creativity, collaboration, and fun, then BoomerangFX is the place for you! Join our team and be part of a company that is not only dominating the tech industry but will provide you the opportunity to work on exciting projects, collaborate with talented colleagues, and make a real impact on growing your career.

Job Type: Full-time, Permanent. Monday to Friday in Person in Mississauga

Pay: $60,000.00-$75,000.00 per year + annual bonus

Flexible language requirement: French not required

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More about this job

Responsibilities

Build client relationships, manage onboarding and ongoing support, and resolve issues to improve customer satisfaction and retention. Run digital marketing and CRM campaigns, analyze performance, coordinate shipping of educational materials, and collaborate with internal teams to improve Learn department offerings and operations.

Requirements

Candidates should have knowledge of the medical spa, aesthetic, or private-pay healthcare sectors, hands-on CRM experience, and digital marketing campaign experience. The role requires at least three years in a customer-facing position, strong organizational and communication skills, and attention to detail; a related bachelor's degree and InMode product knowledge are preferred.

Skills

Customer Success Management
Customer Onboarding
Customer Support
Issue Resolution
HubSpot
CRM Management
Digital Marketing
Email Marketing
Campaign Management
Customer Engagement
Data Analysis
Marketing Analytics
Logistics Coordination
Shipping Coordination
Communication

Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Coverage
Retirement Plans
Performance-Based Bonuses

Visa sponsorship

Not detected in the job text

Keywords

BoomerangFX Learn
Healthcare SaaS
Aesthetic Medicine
Medical Spas
Private-Pay Healthcare
Customer Success
Client Onboarding
Customer Retention
HubSpot
CRM
Digital Marketing
Email Marketing
Marketing Campaigns
Customer Engagement
Customer Data
Campaign Analytics
Shipping
Logistics
Educational Materials
Clinic Practice Management
Electronic Medical Records
E-Learning
InMode
Cross-Functional Collaboration

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