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Added 17 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 17 mins ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 17 mins ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
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- Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 47 mins ago
Project Manager (Asset Management)
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Added 47 mins ago
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Maintain and promote implementation of Hydro One’s Indigenous Relations Policy. Facilitate the process and content of engagement with Indigenous communities. Develop and maintain a close…
Added 1 hour ago
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Reporting to the Director of Information Technology (IT), the incumbent is responsible for planning, organizing, coordinating, and optimizing activities related to the delivery of…
Added 2 hours ago
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Added 2 hours ago
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Added 2 hours ago
Audio Artist II - FC
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…one audio discipline/area. Experience with VO and technical implementation of game audio are prerequisites. You will report to the Development Manager and work with the Audio leads. If this…
Added 3 hours ago
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Practice Consultant
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Mississauga, ON
- Full-time
Reporting to the Implementation Manager, the Practice Management Consultant & Trainer will be responsible for delivering training and onboarding support to new BoomerangFX users and…
Added 4 hours ago
Technical Lead
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Reporting to the Senior Manager of Development, the Technical Lead is accountable for the technical direction and delivery of web application solutions in a Microsoft-based development…
Added 5 hours ago
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restaurant manager
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- Full-time
Participate in marketing plans and implementation
Added 8 hours ago
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Engineering Manager – ContentIQ
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Woodbridge, ON
- Internship
We are looking for an Engineering Manager to lead the continued development and delivery of ContentIQ. This is a technical leadership role for someone who can lead engineers while remaining…
Added 8 hours ago
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- Full-time
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Added 8 hours ago
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Technical Project Manager - DevOps
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- Full-time
The Technology and Transformation Strategy team is looking for two experienced Project Managers to lead complex initiatives in the DevOps space. Each successful candidate will coordinate…
Added 8 hours ago
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- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 9 hours ago
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Technology Associate
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- Full-time
This position may be a strong fit for someone with a technology, data, operations, or process-improvement background who is interested in building a long-term career in financial services.…
Added 11 hours ago
L
Product Manager
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Toronto, ON
- Full-time
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Added 12 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 12 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 12 hours ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 12 hours ago
A
Team Lead, Dayforce Support
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- Full-time
…escalation point for complex issues and acts as the interim manager in the absence of the Manager, Dayforce…
Added 13 hours ago
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Restaurant manager
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- Full-time
Participate in marketing plans and implementation
Added 13 hours ago
BK
Restaurant manager
Burger King
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Added 13 hours ago
BK
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Participate in marketing plans and implementation

BoomerangFX

Practice Consultant

Mississauga, ON, Canada

Salary: From $65,000 - $75,000 per year · Full-time

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Job details

Pay: Salary: From $65,000 - $75,000 per year
Job type: Full-time
Apply by: Oct 19, 2026
Experience: 2+ years of experience in a client facing/support role
Posting language: English
Posted: Aug 5, 2026

Original job description

Job Description

Role: Practice Consultant

Location: On-site Mississauga, ON (Financial Drive)

Department: Implementation & Client Onboarding

Job Function: SaaS Implementation, Software Training & New Client Support(Medical Aesthetics, Practice Management Software)

Why BoomerangFX?

BoomerangFX was recently recognized by the DeloitteFast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the aesthetic medical industry. We serve specialized industry segments spanning dermatology, cosmetic surgery, women’s health, cosmetic vision, dental and hair restoration.

Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating the advanced clinic workflow management tools,electronic medical records (EMR), accounting, data analytic, digital advertising,lead generation and e-learning in a single user-friendly solution – this unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.

BoomerangFX is expanding rapidly across North America and international markets including Australia, Germany, France, the UKand Latin America with industry-leading technology that is helping to modernize private aesthetic healthcare practices.

Role Overview

Reporting to the Implementation Manager, the Practice Management Consultant & Trainer will be responsible for delivering training and onboarding support to new BoomerangFX users and employees,including conducting live software training & demonstrations. You will provide SaaS Implementation support to our clients who operate private medical aesthetic practices across North America and International markets. You will be responsible for multiple SMB accounts and will need strong project managementskills.

You will need experience with SaaS Implementation/training and act as a Subject Matter Expert of the BoomerangFX platform. You are confident in your customer support skills and adept with the use of technology and developing training guides.

Scope of duties

Deliver training on our practice management software to new clients and employees
Act as primary software trainer and on boarding support to your portfolio of clients.
Serve as a single point of customer contact during the implementation ensuring client satisfaction
Manage client escalations and work with cross functionally to resolve client concerns
Train clients through key software learning milestones for effective Software application usage.
Own client retention by proactively reducing churn, increasing customer adoption, and improving overall satisfaction.
Assist in the review of client processes and the development of new workflow plans.
Manage client relationship during the implementation process.
Communicate progress updates weekly or as agreed upon with client and team
Continuously learning and acting as a subject matter expert on product updates, features, and fixes across our product portfolio
Successfully hand off to customer success team when client has successfully completed process.
Perform other duties as needed and directed by leadership

What You Offer:

Bachelor’s degree in a relevant field (health sciences, business, etc.)
Practical experience in a related field (private healthcare sector or medical aesthetics space)
Software implementation, customer success or project management experience within a SaaS company
2+ years of experience in a client facing/support role
Experience with project management software and CRM tools (like HubSpot)
Ability to understand private healthcare operations and workflows
Strong organization and project management skills with attention to detail
Excellent communication skills and interpersonal skills,
Strong technical skills to interact with customers remotely
Willingness to travel within Canada and the United States for workshops

If you are looking to join a dynamic tech company that values creativity, collaboration, and fun, then BoomerangFX is the place for you! Join our team and be part of a company that is not only dominating the tech industry but will provide you the opportunity to work on exciting projects, collaborate with talented colleagues, and make a real impact on growing your career.

Benefits

15 days’ vacation per year to rest, recharge and enjoy
Extended health care
Onsite fitness facilities and personal training classes
Team socials
Dental care
Bonus pay

Job Type: Full-time

Salary: From $65,000 - $75,000 per year

Benefits:

Dental care
Extended health care
On-site gym
On-site parking
Paid time off
Vision care

Schedule:

Monday to Friday

Supplemental Pay Types:

Bonus pay

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Job Type: 5 Days in Office

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More about this job

Responsibilities

Lead software training and onboarding for new clients and employees, serving as the primary contact for a portfolio of medical aesthetics practices throughout implementation. Manage implementation progress and escalations, improve client adoption and retention, develop workflow plans, and hand off successfully onboarded clients to the customer success team.

Requirements

The role seeks a bachelor's degree in a relevant field and practical experience in private healthcare or medical aesthetics, along with SaaS implementation, customer success, or project management experience. Candidates should have at least two years in a client-facing or support role, familiarity with project management software and CRM tools such as HubSpot, strong organizational and communication skills, and willingness to travel in Canada and the United States.

Skills

SaaS Implementation
Software Training
Client Onboarding
Project Management
Customer Support
Customer Success
Escalation Management
Workflow Planning
Healthcare Operations
Practice Management Software
CRM Tools
HubSpot
Communication
Technical Skills
Training Guide Development

Benefits

Paid Vacation
Extended Health Care
On-Site Fitness Facilities
Personal Training Classes
Team Socials
Dental Care
Vision Care
On-Site Parking
Bonus Pay

Visa sponsorship

Not detected in the job text

Keywords

SaaS
SaaS Implementation
Practice Management Software
Medical Aesthetics
Private Healthcare
Healthcare Operations
Clinic Workflow Management
Electronic Medical Records
EMR
Software Training
Client Onboarding
Customer Success
Project Management
CRM
HubSpot
Client Retention
Customer Adoption
Client Escalations
Workflow Planning
Training Guides
Software Demonstrations
Implementation Management
Digital Marketing
E-Learning
Accounting
Data Analytics
Machine Learning
Cross-Functional Collaboration
North American Travel

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