Jobs in Canada

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Added 9 mins ago
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Financial Reporting, Senior Analyst
PepsiCo
Mississauga, ON
- Full-time
Lead role in planning and executing quarterly Balance Sheet Review including presentation of applicable accounts
Added 9 mins ago
Vice President, Sales & Marketing
ASSA ABLOY
Montreal, QC · Lachine, Queb
Reporting to the President, Direct Business Canada, you’ll directly lead the Sales Directors and Director, Marketing, setting clear priorities and accountability for results. You’ll partner…
Added 9 mins ago
Engineering Technologist Intern/Co-op - Winter 2027
Bunge
Cold Lake, AB · CFB Cold Lake, AB
We Lead The Way – Agile, Empowered, Innovative
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SG
Site Systems Administrator
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Must possess a valid Class 5 Driver’s Licence
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Project Controls Director
AtkinsRéalis
Mississauga, ON
- Full-time
Lead the overall strategy, execution, and continuous improvement of project controls functions across assigned projects, programs, portfolios, or business areas.
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Compensation Manager (70306990)
Sodexo Canada Ltd
Montreal, QC
- $100,000 to $130,000 CAD / year
- Full-time
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Adjoint(e) éditorial(e) et commercial(e) - Langues Secondes/Editorial and Commercial Assistant, Second Languages
TC Transcontinental
Montreal, QC
- Full-time
Added 9 mins ago
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Senior Technical Talent Acquisition Partner (14 Month Contract)
Super.com
Remote, Canada
- $112,000 to $129,000 CAD / year
- Full-time
- Remote
As a Senior Technical Talent Acquisition Partner, you will lead hiring for our Engineering organization, building strong, diverse pipelines for engineers at every level, from early-career…
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Client Solutions Manager, Personal Insurance
Gallagher
London, ON · Mississauga, ON · Hamilton, ON · Fruitland, Ontario
- Full-time
…believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier…
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Strategic Pricing Manager
AbbVie
Montreal, QC
- Full-time
The Strategic Pricing Manager is the Pricing lead for one or more assigned therapeutic areas (TAs), responsible for developing and executing pricing strategy across the product lifecycle,…
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Senior Fund Accountant (12-Month Contract)
Nicola Wealth
Vancouver, BC
Lead Net Asset Value (NAV) reviews and reconciliation with external fund administrators.
Added 24 mins ago
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Account Executive
Microserve
Calgary, AB
- Full-time
Participate in call-based and other marketing or lead generation campaigns as required
Added 24 mins ago
HT
Part-Time Assistant Manager - Level 2
Hot Topic
Mississauga, ON
- Part-time
We’re on the search for a Part-Time Assistant Manager – Level 2 that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with…
Added 24 mins ago
SB
Founding Research Scientist
SCRY Bio
Toronto, ON
- Full-time
Grow into leadership. Take ownership of a workstream and lead the people on it as the team expands
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DevOps Architect (CAN)
Salesforce Partner Canada
Toronto, ON
- Full-time
Lead DevOps design sessions, architect solutions, and document best practices.
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TS
Community & Family Services Worker
The Salvation Army in Canada
Port Elgin, ON
- Part-time
Added 24 mins ago
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PLM Solution Architect
Enterprise Solutions Inc.
Montreal, QC
- Contract
Lead the development team in customizing PLM functionalities, including workflows, user interfaces, and data structures.
Added 24 mins ago
FI
Senior AI Solutions Lead
Flexstaf I.T. Inc.
Regina, SK
- Contract
Seeking a hands-on Senior AI Solutions Lead to independently deliver AI initiatives, working with business stakeholders from discovery and prioritization through architecture, production…
Added 24 mins ago
TS
Personal Support Worker
The Salvation Army in Canada
London, ON
- Part-time
Lead by example with a positive attitude, strong work ethic, and flexibility to adapt to change a
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Experts, service-conseil | Client Success Experts
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
(Account Manager, Senior Account Manager, Account Supervisor, Client Success Specialist, Customer Success Manager, Account Director, Senior Project Manager, Product Lead, etc.)
Added 24 mins ago
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Data Architect
Cyber Space Technologies LLC
Front of Yonge, ON
- Contract
Added 24 mins ago
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Lead AI Developer
OpenText
Waterloo, ON
- Full-time
We’re looking for a Lead Automation & AI Developer to build intelligent, scalable solutions that automate IT operations, reduce manual effort, and improve reliability. You’ll lead hands-on…
Added 24 mins ago
ZR
Senior Coding Instructor/teacher
Zebra Robotics Brampton East🇨🇦
Brampton, ON
- Part-time
3+ years experience teaching children with some COOP developer experience is preferred
Added 24 mins ago
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Business Development Executive
TruGreen
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Added 24 mins ago
O
Lead AI Developer
OpenText
Mississauga, ON
- Full-time
We’re looking for a Lead Automation & AI Developer to build intelligent, scalable solutions that automate IT operations, reduce manual effort, and improve reliability. You’ll lead hands-on…

Borderless AI

Customer Operations Specialist

Toronto, ON, Canada

Salary Range: $75,000.00 - $90,000.00 · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $75,000.00 - $90,000.00
Job type: Full-time
Apply by: May 10, 2027
Posting language: English
Posted: Nov 11, 2026

Original job description

About Borderless AI

Our mission is to become the world's most customer-obsessed HR platform.

Borderless AI is a Toronto-headquartered global payroll platform that uses generative AI to automate and speed up how companies onboard, manage and pay their international employees, making it easier to build teams across borders.

We've raised over $35M from investors including Susquehanna and Bernard Arnault (through Aglaé Ventures), and we serve industry leaders such as Telus, The Ritz-Carlton, Mejuri, Ground News and Dunlop.

We partner across the HR ecosystem with companies like ADP, Workday and Paychex. Having reached product-market fit, we're focused on building a profitable, enduring business.

The Opportunity

We're looking for a Customer Operations Specialist to scale the core operational infrastructure behind customer onboarding, payroll, and payments across multiple countries. In this role, you'll own complex cross-functional workflows, identify operational bottlenecks, and build automated systems to drive efficiency. You'll work closely with Product, Engineering, Sales, and our in-country partners.

The ideal candidate is a structured problem solver with experience scaling operations at a high-growth tech platform, marketplace, or fintech. You love turning messy, ambiguous processes into robust, scalable systems and thrive in a fast-paced environment.

Roles & Responsibilities

Own and continuously improve the workflows behind customer onboarding, payroll, payments and the full customer lifecycle across multiple countries
Use data to identify bottlenecks, errors and risks early, then redesign processes so issues don’t repeat
Manage relationships with in-country partners and external providers across time zones to maintain quality, speed and accuracy
Build checks into payments and onboarding workflows that catch errors and risk before they reach customers
Define operational KPIs, build dashboards and analyses, and turn findings into clear recommendations for leadership
Translate customer and operational pain points into clear requirements for Product and Engineering
Lead cross-functional projects from analysis and planning through to rollout

Great Candidates Will Have

At least 5 years of total experience across operations, consulting, or analytics, including 2+ years running operations at a high-growth marketplace, fintech, or scaling startup in areas such as partner operations, risk and fraud, trust & safety, catalog operations or market expansion
A systems mindset, with the ability to design a clear process and build the workflow that enforces it
Strong, structured communication skills and comfort working with Product, Engineering, Sales and leadership
High ownership, comfort with ambiguity and experience in a fast-paced startup environment
Experience writing internal policies and playbooks that enable the team to scale
A degree in commerce, business, economics, finance or a related field; an MBA or PMP is an asset

About the Borderless AI team

We're an early-stage company that values in-person collaboration, working together five days a week at our Toronto HQ
We offer a healthy benefits & perks package, including free lunch every day
We're obsessed with our customers, and they drive most of our decisions
Big challenges don't scare us. We're solving global problems that take creativity, technology and determination. Be part of the impact!
You'll have a high degree of autonomy and trust, backed by real empowerment and support

Thank you for your interest. Only candidates under consideration will be contacted.

Borderless AI is an Equal Employment Opportunity employer. We make hiring decisions based on merit and business needs, and do not discriminate on the basis of race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth or any other class protected by applicable federal, state, provincial or local law.

Reasonable accommodation is available for qualified individuals with disabilities upon request.

Salary Range: $75,000.00 - $90,000.00

Apply on LinkedIn About employer

More about this job

Responsibilities

Own and improve customer onboarding, payroll, payments, and lifecycle workflows across multiple countries, using data and controls to identify and prevent operational issues. Manage external partners, define and report operational KPIs, translate operational needs into product requirements, and lead cross-functional projects through rollout.

Requirements

Candidates should have at least five years of experience in operations, consulting, or analytics, including two or more years running operations at a high-growth marketplace, fintech, or scaling startup. They should bring a systems mindset, strong communication and project leadership skills, experience creating policies and playbooks, and a degree in commerce, business, economics, finance, or a related field; an MBA or PMP is an asset.

Skills

Operations Management
Customer Onboarding
Payroll Operations
Payments Operations
Process Improvement
Workflow Automation
Data Analysis
KPI Development
Dashboarding
Risk Management
Partner Management
Cross-Functional Project Management
Requirements Gathering
Policy and Playbook Development
Structured Communication
Process Design

Benefits

Free Lunch

Visa sponsorship

Not detected in the job text

Keywords

Global Payroll
Generative AI
Customer Onboarding
Payroll Operations
Payments
Customer Lifecycle
Operational Infrastructure
Workflow Automation
Process Improvement
Operational Bottlenecks
Risk and Fraud
Trust and Safety
Partner Operations
Market Expansion
In-Country Partners
External Providers
Operational KPIs
Dashboards
Data Analysis
Product Requirements
Cross-Functional Projects
Internal Policies
Playbooks
Fintech
Marketplace
High-Growth Startup
ADP
Workday
Paychex
PMP

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Work requirements

Jobs in Canada